Disney's Grand Floridian Resort & Spa

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Disney's Grand Floridian Resort & Spa | Walt Disney World, Orlando | Virgin Atlantic Holidays

Walt Disney World, Orlando

5 stars

Disney's Grand Floridian Resort & Spa is the crème de la crème of the Disney Resort hotels. With elegant Victorian charm, spectacular lake views, and monorail access to Magic Kingdom, this iconic hotel delivers Disney magic with a luxurious twist. Make sure the kids take an afternoon siesta as every night the Electrical Water Pageant, a floating, lighted procession of 'sea creatures' takes place on Bay Lake and is an event not to be missed! Elsewhere, unwind at the full-service spa, and indulge at the award-winning Victoria & Albert’s with personal butler service, whilst the kids will love the themed pools and daily activities. With newly refreshed Mary Poppins-inspired rooms and timeless Disney touches throughout, the Grand Floridian is the perfect blend of fantasy and five-star comfort.

Amenities

Sailing
Babysitting service
Wheelchair access
Families
Bar
Fitness Centre/Gym
Free transport to theme parks
Games Room
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool

Explore the local area

Magic Kingdom Resort area. Driving time from airport: 30 minutes.

Hotel Information

Room Information
Room Upgrade Information

867 rooms in 5 lodges with 2 lifts in each. All with a patio or balcony, air-conditioning, flat-screen TV with Disney Channel, complimentary WiFi access, safe, mini-fridge, coffee/tea making dailities, hairdryer, iron and ironing board.

Resort View Rooms have views of the courtyard, marina or pool areas, with either 1 king-size bed and 1 double-size sleeper sofa, 1 king-size bed and 1 day bed, 2 queen-size beds, or 2 queen-size beds and 1 day bed, sleeping maximum 5 people.

Hotel details

Getting Around

Use of the Walt Disney World Resort Transportation System is included in your stay: This hotel is connected to the Resort Monorail for travel to Magic Kingdom park and EPCOT, as well as water transportation to Magic Kingdom park, and bus transportation throughout the rest of WDW Resort. There is also a walking path connecting this hotel to Magic Kingdom park.

Complimentary self-parking. Valet parking $42 plus tax per night (payable locally, fee subject to change).

Dining

1900 Park Fare (buffet Character dining, for breakfast and dinner). Cítricos Restaurant and Lounge (American dining infused with Mediterranean flavours, open for dinner). Victoria & Albert's (fine dining). Narcoossee's (waterfront coastal cuisine, open for dinner). Grand Floridian Cafe (American classics, open for brunch and dinner). Enchanted Rose (bar inspired by Beauty and the Beast). Gasparilla Island Grill (casual all-day dining). Beaches Pool Bar & Grill. Courtyard Pool Bar. Garden View Tea Room.

Fun and Games

Main pool, quiet pool with whirlpool, and water play area. Poolside activities. Poolside cabanas*. Games arcade*. Movies under the stars. Campfire activities. Fitness centre. The Grand Floridian Spa*. Specialty cruises*. Watercraft rentals*. Basketball courts. Fishing*.

Handy Stuff

Disney-themed shop. Complimentary WiFi. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Click here to see Disney's pocket guide for this Resort.

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Minimum Stay

Maximum stay 21 nights.

Additional Information

*Denotes local charge.

Special assistance

Please note: rollaway beds are no longer available.

Trip advisor rating

4.5/5

5,570 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

63%

Very Good

20%

Average

Poor

Terrible

“Overpriced and overrated (but it didn’t used to be)”

Aug 30, 2025Meadowcroft107

This used to be a well managed and magical hotel but our last trip has seen a noticeable decline in service standards. Renovations are having a major impact on guest experience - this isn’t minor stuff so don’t think it is.!!! Work is loud, inconvenient to guests (elevators out of operation causing long delays to get between floors) whilst work is going on in the hotel at obscene times (on more than one occasion waking family members). Experience was summarised by the nearly one hour wait for cases to be collected from the room today. When escalated to the bell hop manager, Lauren - who gave the impression she couldn’t have cared less - I was told that this kind of wait “was not unusual” and “normal”. I can certainly confirm whilst it might now be normal for the Grand Floridian it certainly isn’t for genuine service- led hotel chains like the Four Seasons and Ritz-Carlton. It is only for the fact today is our last day and I’d already missed out on a timely hour of the park with the family that stopped me escalating to senior management. As long-time visitors to Disney over the last two decades it is sad to have seen standards drop so much. There are some experienced Disney staff - such as Sergio in the cafe and the club level concierge team - who are still fighting the Disney experience fight but I fear they are becoming outnumbered……..

“Happy to go home!”

Aug 27, 2025Jenna Lee G

I’ve been staying at the Grand Floridian three times a year for the past 10 years, and sadly, after this last trip, I will never return. The hotel has been slowly going downhill for years—and it has nothing to do with the ongoing construction. The magic is gone. Staff look stressed and miserable, and while I understand they’re probably underpaid and dealing with a lot, the guest experience has really suffered. Housekeeping was unreliable—one day our room wasn’t serviced at all, and another day we left at 9 AM, returned at 3 PM, and it still hadn’t been cleaned. The food was by far the biggest disappointment. Everything is either deep-fried or loaded with salt—this includes signature restaurants like Narcoossee’s and Citricos. You can easily spend $300 on dinner and leave feeling sick afterwards. If you’re health-conscious, you’ll struggle to find options anywhere on property. Breakfast was the worst of all—powdered-tasting “hospital eggs” and frozen tater tots are not what I’d call luxury dining. Cleanliness was also a major issue. We found a 2-inch roach under our stroller (terrifying!), which forced us to move rooms. The Club Level, which used to feel special, is now overcrowded with sticky surfaces, crumbs everywhere, and cheap food offerings. The pools were dirty as well—the bottoms have turned yellow, which says it all. Overall, the Grand Floridian has lost its charm, its service, and its quality. It’s very sad to see what has happened to this property. If you’re looking for true luxury, great food, and real service, this is NOT it. We’ll be staying at the Four Seasons Orlando from now on.

“Resort Studios”

Aug 24, 202557andy

When you go in through the main entrance you are met with a building site and no signs telling you where to go. Nobody greets you and you have no idea where to check in. What you aren’t told is the staff check you in whilst sat in the comfy chairs. The worst hotel check in we have had in a long time and this was suppose to be Disney’s premier hotel. We weren’t even given a map of the resort. However, after that initial issue the actual resort is lovely even taking in to account the building works. The DVC resort studios (not to be confused with the DVC villas) are located just by one on the pools and very comfortable. The location is great for Magic Kingdom. Disney customer services did go out of their way to apologise for the start but it should have never been like that.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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