Sheraton Maldives Full Moon Resort & Spa

We arrived there early about 6 am. There was a counter at the airport for the resorts, the transport came within 40 minutes. Very professional, helpful staff from the airport to the transport team. Check in is around 3 or 4 pm, if you have early flight check with the resort if you can check in early, it is an extra fee for some. We did decide to upgrade our room to an ocean side villa with plunge pool that was available within 2 hours. They do have a lounge with 2 bathrooms and outdoor shower, towels and lounge chairs you can lay down on until your room is ready. Medium sized lockers available. They have a luggage holding area until your room is ready. They also have water and few snacks (cookies/biscuits) in lounge available, not ideal after long flight. You would pay out of pocket for breakfast for first day if you are early. The room did have some water damage on floor after years of hosting, otherwise clean room. The room does look a little dated, however cleanliness made up for it. Housekeeping came by twice daily, cleaned up very well. We were on the other end of island so we were given complimentary bikes, otherwise you walk or you can call for transportation. They provide beach towels, basic amenities, umbrellas. Breakfast was a buffet option, many options available. Lunch had about 3 or 4 options. Mexican food was average at best,compared to what you get in the US. You also have 3 or 4 options for dinner as well. Activities available for kids. Resort recommended for couples, families, kids. Would return with my kids! Read less

My family and I are delighted to stay at the Sheraton Maldives! It was an wonderful experience staying at this resort. In general, I have always loved staying at Sheraton properties and the level of attention and services provided to elite members at Sheraton are unparalleled. We were picked up from the airport by speedboat (unless you book a meal plan in advance, it's $80 round trip/person). It's a 10 minute fast and furious ride from the airport to the Hotel. Once we arrived, we were greeted by Shurufa and her team. Shurufa took my phone number and kept it touch throughout the stay through Whatsapp. Hany dropped us off to the lounge and we waited there a couple of hours before the room was ready, since we arrived really early in the morning. We reserved a Beachfront Cottage and the room was exceptional. Shurufa gave us the option to stay at different types of room for different days (please don't expect this in high season and put undue pressure on your host - June was relatively less crowded). We opted to stay in only two rooms. The Beach front cottage has an outdoor shower and a bathtub. The patio is on the beach and the water is 100 ft away! On our second day we moved to a Oceanfront Villa, which was amazing and quiet. We loved them both. The beachfront was close to all restaurants and beach activities, whereas the Oceanfront was more secluded with an infinity pool to watch the waves for eternity. We had lunch at Masala hut on the first day, as that was the closest and we were terribly jet lagged. The biriyani was excellent, and the fish curry was OK. We went for dinner at Anchorage Bar and ate there a couple more times. We loved the atmosphere at the Anchorage. On our last night, they had a live band perform. The menu at Anchorage had pizza, pasta and seafood options. We went to Masala Hut for another dinner. The Crab curry was awesome. We had a non-Veg thali for two as well, however, some of the curries were too heavy for us. We did not have a chance to try Ban Thai (which requires reservation). I really wanted to try the Beach front buffet, but the dates did not coincide with our stay. The Sea Salt and Chop Stix were closed during our stay, and we never had lunch at Kakuni Hut since the breakfast buffet at Feast was heavy! This brings us to the Feast buffet – excellent selection of food from around the world is available and the service was great. Food is expensive, but it is true for all resorts in Maldives unless you are staying at Male. Breakfast was included for two of us, since I was a Titanium member. The breakfast buffet was relatively cheap (with tax and service ~$38) given excellent selections. We snorkeled at the beach (which is protected from the sea by a reef and hence calm). The water was crystal clear. There are not too many reefs, but I was able to find a few flocked by variety of fishes. On the overwater bungalow side (North) there should be more spots, but water is deeper and less calm. The hotel offers reasonably priced trips where you can snorkel at special locations, and you can also borrow snorkeling gears for free! There is a Gym near Kakuni hut, a tennis court and a soccer (football for normal people) field. I practiced a few kicks on my last day as it was cooler. Since we had our own pool, we did not avail ourselves of the big pool in the restaurant area. Overall, an excellent property with amazing service. As a Titanium member, I felt specially welcomed but they served everyone well. I would recommend this property to people of all ages (honeymooners to families with children and retired folks). I would love to go back when I have enough money or points (this trip was booked with points). June is hot; it rains sometimes and goes away. Mostly we had clear days. We did not mind the rain as it made it cooler. Read less

Our stay was great. The resort was filled with fun things for the whole family to do. The rooms are great and well maintained. The beach is beautiful, kids had fun swimming and playing all the beach games that was there (jenga, bocce ball, chess, ping pong). Service staff are mostly wonderful and try to put in the extra effort to make our stay perfect. Most memorable is ms Pamela from the Adventure club (kids club) who made our kids stay felt so magical, my daughter was devastated when it’s time to leave. We also enjoyed the well maintained tennis court, football field, and there were many other activities arranged that we didn’t managed to do (like daily snorkeling, kayaking, paddle boarding, other local cultural activities). Overall, we loved our stay here! Highly recommended for families. Read less

We booked a couple of Water Villas at the Sheraton and were extremely pleased with the level of service provided. The rooms were spacious, well-appointed, and offered beautiful views. All of the resort’s restaurants are conveniently located in one area, offering a wide variety of dining options. Nabil, our point of contact, was exceptionally helpful and attentive—he arranged a wonderful surprise for our daughter’s 100th Day Birthday and was always available to answer our questions and explain the amenities offered by Sheraton. Overall, our experience was outstanding, and we look forward to staying at the Sheraton Maldives Full Moon Resort again in the future. Read less

A Memorable First Visit to the Maldives – Thanks to the Incredible Team at Sheraton Maldives Full Moon Resort This was our first visit to the Maldives, and despite the countless hotel options available, we chose to stay with a brand we trust — the Marriott. Our destination was the Sheraton Maldives Full Moon Resort & Spa, and we’re so glad we made that choice. Our journey began with a smooth arrival at Velana International Airport, where we were warmly greeted by Hassan, a kind and professional gentleman at the Sheraton counter. We mentioned our interest in exploring the city before heading to the resort, and Hassan went above and beyond to make that possible. He suggested we leave our luggage with him — promising it would be waiting in our room when we arrived later — and helped us plan our quick city visit. He advised us to return by 2 PM for the speedboat transfer. Hassan’s helpfulness and warm demeanor set a high bar for customer service, leaving a wonderful first impression of the Sheraton brand in the Maldives. The speedboat transfer took just about 12–15 minutes and was smooth and efficient. On arrival at the resort, we were welcomed by Mifrah, our personal concierge. While he was knowledgeable, we quickly felt that the role may not be the best fit for him. He didn’t exhibit the kind of can-do attitude typically expected of someone in a guest-facing role. Instead of offering alternatives, he often responded with a quick “no,” which stood in contrast to the otherwise excellent service culture we experienced. Our villa was clean, comfortable, and well-maintained. The common areas of the resort were beautifully arranged, and access to the ocean was seamless and well thought-out. During our stay, we had the pleasure of meeting several staff members who truly elevated our experience. A few individuals stood out for their dedication and genuine hospitality: • Rasheed, the vigilant lifeguard, always kept a watchful eye on guests enjoying the water — a true professional who clearly takes pride in his role. • The culinary team deserves special recognition. They were the heart of our experience at the resort. From breakfast to dinner, their attention to detail, passion, and effort were unmatched. They not only served amazing food but went out of their way to ensure every guest felt valued and cared for. In particular: • Chef Chamara, the Sous Chef, consistently checked in with guests and made sure everyone was satisfied — a true leader by example. • Chefs Dinendra, Lasantha, Nalindra, Nalitha, Sandun, and Ruwan showed a remarkable level of dedication and professionalism. Whether it was a special request or simply a friendly interaction, they exceeded expectations every time. The chefs were not just skilled — they were warm, attentive, and committed to excellence. They are, without a doubt, the epitome of what makes a resort successful. Their work went beyond the kitchen; they built genuine connections with guests and created experiences we will never forget. • Birendra, who seemed to be everywhere across different restaurants, offered fantastic service with a cheerful attitude. • Anton made an unforgettable pot of masala chai — simple but perfect. And then there was Amirith — without a doubt, the star of the resort. Always warm, engaging, and present, Amirith consistently checked on guests, shared recommendations, and promoted delightful cocktails with contagious energy. We initially assumed he must be in guest relations, only to learn he’s a Bar Supervisor — a testament to his incredible dedication and hospitality. He embodied the spirit of the resort and truly made us feel at home. Thank you, Amirith, for everything — you made a lasting impression. One observation worth mentioning: apart from Sous Chef Chamara, we didn’t meet any members of the resort’s management team during our stay. More visibility and engagement from the leadership team would have certainly enhanced the overall guest experience and shown their appreciation for both the staff and the guests. The Anchorage Bar, located in one of the most stunning settings of the resort, has great potential. However, it lacked clear leadership. Different servers appeared to be working without defined sections, which led to a lack of coordination. On one occasion, our bill was incorrectly issued twice, and we had to request corrections — something that could easily be avoided with better supervision and training. Additionally, we noticed that the mini bar pricing was quite excessive. While we would have happily indulged more often, the pricing felt unjustifiable. A more reasonable rate would no doubt encourage more usage and enhance the overall guest experience. In conclusion, what made our first trip to the Maldives truly special wasn’t just the natural beauty or luxurious amenities — it was the people. The outstanding team at Sheraton Maldives Full Moon Resort, from lifeguards to servers to the phenomenal chefs, made all the difference. To the chefs: thank you for being the heartbeat of this resort. Your dedication and warmth are what transform a vacation into a lasting memory. Thank you, Sheraton, for an unforgettable stay. Read less