Paradise Cove Boutique Hotel

Just returned home from an idyllic 12 nights at Paradise Cove, our second visit. Exceptional food and service, the hotel location and layout allow for lazing by the pool or hiding in a "love nest" overlooking the Indian Ocean, then watching sunsets from a sofa at the Peninsula Bar. What's not to like? So why did we go back after 3 years? Simple ... the staff are fantastic, attentive, courteous and good humoured. I could chat about rum for hours with Dev, Tulsi and the team at the Stay Bar, and the team's cocktails are first class - New Rum Fashion is my new drink of choice. The menu choices give great variety for meat / fish eaters and vegetarians/vegans alike. Food was even better than last time, kudos to the chefs. From seafood carpaccio to medium rare lamb, Mauritian buffet to XO's delicious sushi ... 12 nights dining was not enough! Enjoyed the Spa and the catamaran trip, despite the dodgy weather that day, met some nice couples - many honeymooners - and it's simple and safe to hire a car and discover the island at your own pace. Fully recommend this hotel. Read less

We had a lovely week at the Paradise Cove, just the break we were looking for. We were checked in smoothly and efficiently, given a quick tour of the hotel and allowed to use a ‘departure cabin’, a small room you can use to freshen up with a shower and change either prior to check in time or after check out if you have a late departure, a very welcoming and nice touch. There is also an air-conditioned lounge you can sit in and get drinks. All the staff at the hotel are very friendly, keen to help and very happy to have a conversation and make sure you are comfortable and happy. Our bags were taken straight to our room when we could check in. We were shown all the amenities of the room which included a small, complimentary mini bar if you were on the all inclusive package we were on. I would recommend this option as it covers meals, drinks, snacks and most beverages from arrival to departure. There doesn’t seem to be any other local options to eat near by. The food and drinks are very good. There are three on site restaurants, we were booked into them all by Reception prior to arrival so that we could experience them all. Breakfast is in The Dining Room, with a full choice of breads, pastries, juices, hot and continental choices, fruit, yoghurt and tea and coffee made to order. You can order eggs and pancakes too but there is often a queue at busy times. We also had dinner in the Dining Room several times, they do a good BBQ buffet and a very good Mauritian buffet, one of the few regrets I had about my stay at the Paradise Cove was for some reason they did not do the Indian buffet, which from the menu looked great, but instead they repeated the BBQ twice. We had lunch and dinner at The Peninsula, which has great views out to sea. Service at lunch was very good and attentive, in the evening it’s fine but seemed to take longer. Both menus have a wide range of dishes to suit all tastes. The lunch sitting you can just turn up for, the dinner service needs booking. You can also eat lunch at The Stay Bar, which do ‘snacks’ all afternoon and this was a good lunch early evening meal option, we ate there for instance on the day we left as it was too early for dinner. They do a good range of burgers, salads, sandwiches etc. Service was a little slow at times due to the popularity of the bar, it gets very busy in the evening. We would stop by for pre and post dinner drinks, but the service is attentive and accurate. We also ate at the Japanese XO Restaurant for one night. I am super fussy about my Japanese food and found the dishes (starters/sushi/mains/dessert) as not being very authentic but tasty enough, but my wife really enjoyed it. Drinks are everything you could hope for in terms of soft drinks, wines, spirits, beer etc. Service in all the restaurants was quite good, bar a running joke my wife I had for about three days where we would request sparkling water with our meal and still water always arrived and occasionally forgetting a drink order which we had to repeat. All the information about the hotel was available through a QR code including menus, drinks lists, amenities, activities and other information. Our room was very comfortable, overlooking the beach area, on the third floor of a small block of rooms. It had a nice balcony, fan, air conditioning, minibar, TV, umbrellas which we needed with showery weather, wardrobe, safe, comfortable bed, excellent Wi-Fi which was available across the site impressively, a separate toilet and bathroom with rainfall twin shower and sinks. A bath would have been nice but not essential. One of the sink plugs didn’t work which was annoying when shaving or washing your face. Housekeeping was excellent in terms of cleaning and turndown services. The hotel grounds are very nice with extensive gardens, a headland looking over the local coast, a man made beach fronting a cove, which we liked to swim in but real beach lovers may find a little too sculpted and landscaped. There is no natural beach and we could not swim in the sea beyond the cove during our stay as it was too choppy. There are lots of loungers all over the site, whether its by the three pools, the cove or on the beach, we had no problems finding one somewhere. Reception is very friendly and efficient. They arranged taxis and a day trip for us, prices were prefixed and on the QR code information. They also arranged for us to have diet soft drinks in the minibar that were not initially in there, and booked us in for a very generous rum tasting, a star gazing event with a very informative astronomer who did a good lecture despite the sky being cloudy and the stars being obscured. On our days out they also arranged a generous picnic lunch which we could choose what we wanted in from a menu. We were delighted when Reception also allowed us to remain in our room past check out on the day we left, making things much more convenient and comfortable and a very nice last day consequently. The only downside was that our key cards stopped working at noon and we had to get them working again Check out was quick and smooth as was the collection of our bags. Overall we were very happy at The Paradise Cove, the relaxing week we were after was had and bar a few minor niggles mentioned above our stay was very good. We would be happy to stay again. Read less

The Hotel is situated in the very north of the island. It's a good 1hr - 1h-30min transfer from the airport depending on traffic (and surprisingly there can be a lot). Keep this in mind if you like short transfers or you are considering day excursions as a lot of the sights are in the south. On arrival, despite a long journey, we immediately felt relaxed and this was the case for our whole 10 days. Our room wasn't ready as we arrived very early but they have what they call "cabins" available which are solely yours until your room is ready. They are basically large bathrooms but it allows you to shower, change and store your belongings. Note: These cabins are also made available to anyone who has a late departure and has to vacate their room as checkout is by 12 however this is not always the case, it just depends if your room is allocated or not. We managed to have a good look around anyway and our room was ready by 1pm. I didn't upgrade from the standard room and the room is more than adequate. Lots of space, storage, double showers and sinks and separate toilet. The beds are massive and super comfortable - normally we can't wait to get back to our own but not this time. Each room has a balcony or veranda. We were on the top floor of 3. The majority of rooms are on 3 levels with a small additional block where they are on 2 floors. I believe all the larger rooms are on the bottom floor. I didn't hear anyone complain about noise from above but can't comment if that's an issue. You can probably ask ahead if you'd like a top room. All rooms look out over the gardens/beach or cove. Personally not sure it's worth the extra just to have more seating in your room. There are 3 Pools, 2 near the accommodation and main buildings and 1 on the peninsula. The peninsula pool probably has the sun most of the day. The other 2 offer more shade. The Cove beach is man made as I think has been mentioned a number of times but its real/local sand if you're worried. The Cove is reasonably shallow and not many people swam when we were there. The peninsula has lots of sun loungers"love nests" dotted around and there is plenty of access into the sea. It is rocky so bring your swimming shoes. We are not pool people so spent all our time on the peninsula and swam in the sea. Note: The sea is not very clear or wasn't during our stay and it was mentioned that this is not the case in the south so if you are expecting clear seas you might not get this. However on one of the free snorkelling trips available from the hotel, the reef and fish were clearly visible. Plenty of sun beds are available and all are served by staff which you can call from your beds or you can still go up to the bars yourself. Despite it asking you not to bag beds and that your personal things would be removed, this did happen quite a bit and I don't think they ever removed peoples things. As mentioned, there are snorkelling trips available free from the hotel. They run every day and 3 of those days you meet up with some naturalists who give you a bit more detail about the reef and escort you. You can do this trip as many times as you like. There are also kayaks and pedalos and you can do some sailing at extra costs. There are other boat trips and cycling available at extra costs. There is a small adequate gym, 2 tennis courts and the Spa but we didn't use so can't comment. For eating there are 3 options available at no extra cost plus the Cove which at the time of our visit was a Fish/Lobster menu which is additional. The main restaurant is for breakfast and evening meals which are a mix of buffet and a la carte with theme nights on certain evenings. During the day the peninsula has a lunch menu from 12-3 and the main bar has a snacks menu available from after breakfast right through till dinner. You have to pre-book the peninsula and the other restaurant called XO which is Japanese/Sushi menu. We only went once to both of these but it would appear you can go as many times as you like, just as long as you book in advance. If you are on honeymoon they have an additional dining area but not sure what this menu contains. Disappointingly I would say is that these tables for honeymooners are around the pool and over looked by diners in the main restaurant. I think these meals would be more appreciated around the Cove as we experienced for the Lobster menu. I personally don't get the XO. People that enjoy must only buy supermarket sushi to rave about it. We're in Mauritius ! Id prefer it to be something local or certainly have that influence as the Mauritian and Indian nights in the main restaurant were brilliant. Or move the Cove diners to that location and give up the Cove to the honeymooners. There are 2 bars, 1 around the main building and 1 on the peninsula. Open all day but last orders is at 11 so if your're looking for late nights and partying it doesn't go on in this hotel - which seemed to suit everyone actually. Entertainment was light but again I think this was more than suitable for the ambiance. Location, If you want to get out, this is limited by foot. You can walk out onto the public beach or along the road but it's not ideal. You can hire bikes at the hotel and there are taxis that can be arranged. There is normally always one outside with a small shack which was always manned when we went out. But there's nothing local to walk out to other than the beach. The road at times, can carry some noise - unfortunately they have boy racers in Mauritius as well, but it didn't disturb us. Note: Whilst I mention the public beach, there can be quite a bit of music noise from this beach over the weekends. There is either nothing they can do about it or it's never been expressed enough as an issue to the authorities. As there is a hotel on the other side of this public beach it is surprising. I found the majority of staff amazing. There are quite a few young people working, as you may expect, but they are all being guided by the more experienced and they are all trying to do a great job. A special shout out to Manoj (Mango Daiquiris !), Jooja, Deepak and John but everyone deserves a thanks. I also didn't get his name but the gentlemen working in the grounds and doing the flower displays was always charming and probably doesn't get a mention - sorry. I would highly recommend a stay here. We didn't enjoy the distance to get out (1 day excursion for 8+hours was enough) so I'd suggest either private excursions to only 1 location at a time, hire a car and DIY or perhaps do a 2 centre as 1 couple we met had done, do the south for a week and do all the sites then have a week doing nothing at Paradise Cove. Read less

Just say "I do" Arrive after a long flight: "Do you want to follow me and I'll take you on a tour then show you your room?" Say "I do" and 1 of the beautiful ladies in reception will show you all the wonderful places you can be. Thank you, Iséa. "Do you want to take a table overlooking the sea?" Say "I do" and the fabulous restaurant Team will sort that.  Thank you, John - you and your colleagues were amazing. "Do you want a cocktail while you sunbathe?" Say "I do" and Yodish or 1 of the other friendly guys will sort that. In the Stay Bar you should always say "I do" to Tulsi - he knows what drink you need. We were delighted at every turn. After just 1 visit to any of the bars, restaurants or reception the Paradise Cove family knew our room number and drinks preferences. The food is spectacular in all locations, whether it be a bookable restaurant or the buffets / à la carte in The Dining Room. There is no fighting for sunbeds and so pleased to see when people tried to reserve them with towels, they were removed. Bliss. We have so many happy memories of saying our "I do" thanks to the ray of sunshine Sandhya with her pre-arrival wedding-planning help and lovely greetings during our stay. Then Kacey came into our lives as our wedding coordinator in the resort and we wanted to take her home with us, she was so organised and relaxed. Nothing was too much trouble and it was all done with such love. If you want to say "I do" in the most beautiful location with no stress, then Paradise Cove is for you. I'm sorry I couldn't mention everyone but please know you were all so fundamental in our marriage and honeymoon. Thank you, Team, we miss you like family Read less

Hotel exceeded our wildest expectations: the hospitality and culinary delights in the various restaurants: simply amazing. The beautiful, spacious garden with its many relaxation options create an environment to completely unwind. The friendly staff embrace you and make you feel like family. Highly recommended for those thinking of visiting Mauritius Read less