St Regis Saadiyat Island Resort

From the very first moment, the reception team at St. Regis Saadiyat showed exceptional professionalism and warmth. After a long journey, the fast and seamless check-in was a true relief. The reception staff went above and beyond, making me feel genuinely welcome. One of the highlights of my stay was the outstanding breakfast service, available until as late as 1pm – something almost impossible to find in other hotels. For me, this was exceptional, as it allowed me to truly relax, enjoy a late morning, and make the most of my vacation. Special thanks to Mr. Hassan at the restaurant for his kind service, for introducing the daily varied menus, and for serving me a truly delicious Mexican taco. Elegant rooms, superb dining, world-class facilities, and such thoughtful details make this hotel a true gem. I will gladly return! 🌟 Read less

This place is absolutely magical. From the moment of the check in to the moment you are leaving the hotel. What makes it incredibly memorable is the staff; and obviously the location, the design and the entire experience as if you are living a true art. Massive thanks to Mario Morgan who stepped in and made extra mile and put so much efforts in getting us beautiful room considering the overbooked hotel during the stay. We truly appreciate inviting us to the Manhattan Lounge experience that is tradition to the house of Astor. Appreciation to the house keeping department that sadly we didn’t get to see who was the person folding our clothes and making sure that the room looks in tact every single day. Truly appreciated and felt during our stay the cleanliness of the space. Last but not least, thank you to Ulbike Nassyrkhan that made sure everything is ready, looking after us the whole stay, and for the extra sweets offered. Absolutely amazing from you so thank you so much for this and everything you did for us. Lastly, the breakfast boufet. This is the space with the most variety, flavors, colors, and all kinds of things you can possibly imagine. It’s feast for the eyes. Thank you ladies all at the F&B department that make sure we are seated, we have everything we need and more. We will surely be back! With love! Read less

I’ve been staying at St. Regis Saadiyat since 2021, but under the new management the hotel has completely lost its standards. Staff are rude, the manager himself is unprofessional, and I was given a smaller suite while being charged for a higher category the excuse was the hotel is fully booked we can not give you the room promised!!!!!! . Extremely disappointing — I will never stay here again. Read less

The St Regis Saadiyat is one of our best hotels we have stayed at - and this is me saying this for the 3rd time. Our only regret is we didn't stay long enough (was a short stay for 2 nights).  If you want a breath taking luxury experience then you definitely have to stay at this hotel. All the staff here are like our family and they treat us like we are coming home. No request is ever turned down, be it a dietary requirement or something for your kids. Its an honor to be part of the St Regis Saadiyat family and to always be remembered Even though every staff plays a part in making this hotel one of the best, i've highlighted those that stood out to us. I hope management can reward and appreciate the great level of service that they provided Aftab - our experience started way before we even checked in. Prior to our stay i emailed him letting him know we are coming to stay and he completely went out of his way to ensure our stay would be memorable as the first and second. Even though he was on holiday on our check in he made sure everything was sorted for us (this shows how much the st regis family go out of their way). A great level of service to those are not even guests yet. Literally like our older brother. Lalit - our personal head chef at the restaurant. Him and his team (below) Made us the most amazing custom dishes for our vegetarian diet. Masala chip naan, maru bhujyas, chilli paneer wraps, chilli paneer and fresh naan. Literally he waits on hand for our food requests and always does with a smile. Its not a surprise that he heads the chefs. Khalila, ôm, Prakash, Hassan, Ali, Roshan , Brijesh - No head chef team is complete without the chefs beneath. These all made sure that we got the best dishes that we requested to Lalit. Brandon - was really helpful in contacting our next hotel partner in Dubai to ensure that stay would be memorable as the one we experience at St Regis. Always willing to go beyond to help in anyway.   Waseem - the restaurant manager remembered us from our last stay and gave the greeting. "Welcome Home, this is your home and let us know how we can help". He really runs the whole restaurant impeccably. Always asking us is everything okay with our stay. Fariz, Sai and Narayan - made sure our room was cleaned twice a day and left it spotless. Usually the cleaning staff go unnoticed so wanted to give them a special mention that their service definitely doesn't go unnoticed. Sujan (chef) - made us the best avocado on toast with feta. We had it literally every morning and he always made it the same. Omprakash (chef) - made us a great chilli cheese naan to go with our chilli paneer.   Amir, Sameh and Oshen (Adult pool bar staff) gave us really good service and were always willing to ask if we needed anything. Made us some amazing treats. Abdul Raman (Waiter) - it was a delight that he remembered us from our last stay and was always helping to clean our table Sarita, Abrar and Ulbika (butler team) - ensured that no request in regards to our room was turned down. Anything that we wanted they were always willing to provide. It is with great sadness that we don't when our next stay will be at the St Regis Saadiyat but i hope it is in the near future. We will definitely be back for our fourth stay. Read less

We visit St. Regis, Saadiyat Island, at least twice a year and have done so for the last 10+ years - it has never failed to provide the most excellent service from the moment of arrival to departure there is no decline in standards. The hotel is clean and standards are to an exceptional height. Their new restaurant - Sophia - delivers exceptional mediterranean cusine in an ambience befitting their latest new dining extravaganza. The staff at the Sophia managed and supervised by Govin,Levane, Cyrel and Amir are extremely helpful and the chefs Anand and John deliver food adventures that deserve to be explored. Not to be forgotten in Jun the mixologist who will serve you some of his excellent cocktails produced from ingredients that will surprise you - including onions! Of course the Olea restaurant is the hub for eating with a buffet style that is exceptional and offers more options than you could ever wish for, and if that wasn't enough just speak with Chef Lalit who will ensure that your every culinary wish is catered for. Chef Ali produces the best ever tenderloin steaks and staff in this area such as Shan , Shin, Abdul and many others are so welcoming and helpful. If the great outdoors are what you are looking for there is the beach and the pool areas for both family and adults only. The staff here such as Panda, William, Madhu and Francis go the extra mile for all their clients each and every day. This hotel has become our home from home where relaxation and a feeling of serenity and well being are allowed to flow over you each day of your stay. Read less