Jumeirah Zabeel Saray

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Jumeirah Zabeel Saray | Dubai Beach, Dubai | Virgin Atlantic Holidays

Dubai Beach, Dubai

5 stars

Indulge in a timeless culture of hospitality at Jumeirah Zabeel Saray. This spectacular beachside resort is located on the West Crescent of the exclusive Palm Jumeirah in Dubai and offers exhilarating views of the Arabian Gulf and Dubai’s impressive skyline. The hotel is lavishly decorated in an elegant style reminiscent of the magnificent Ottoman era and features spectacular hand-painted ceilings and murals, crafted marble, crystal chandeliers as well as art worthy of the finest galleries. The resort offers exquisite dining experiences, stunning guest rooms and an array of leisure activities. Guests can enjoy a day well spent at the 1km pristine beach or embark on a journey of the senses at the award-winning Talise Ottoman Spa, one of the largest, most opulent spas that the world has to offer. Jumeirah Zabeel Saray is an iconic destination that recreates the majesty of the Ottoman era whilst offering guests unforgettable moments that are luxurious yet intimate. Be it through dining, leisure, rejuvenation or relaxation, we constantly strive to provide guests with exceptional experiences that offer the perfect mix of imaginative and exhilarating activities.

Amenities

Kayaking
Tennis
Water Skiing
Kids Club
Wheelchair access
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

Situated on the West Crescent of Palm Jumeirah, Jumeirah Zabeel Saray is a mere 45-minute drive from Dubai International Airport. The resort offers access to the business district, world-class golf courses, theme parks, shopping malls and traditional souks, while providing guests with a tranquil haven complemented by views of the Arabian Gulf.

Hotel Information

Room Information
Room Upgrade Information

405 rooms and suites. All with air-conditioning balcony, 48” LCD TV with pay-per-view films, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Superior King Rooms are located on the 1st-2nd floors, with private balcony, partial views towards the Arabian Gulf and the resort, with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Half Board option: includes buffet breakfast at your property, plus a choice of lunch or dinner which is available on a dine-around basis at a selection of over 40 restaurants within the Jumeirah resorts: Madinat Jumeirah, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, and Jumeirah Emirates Towers. Transport is not included.

Please note: some restaurants require a supplement fee.

Drinks Package Options: drinks packages can now be added to both Bed & Breakfast and Half Board for a per person, per day fee. All guests in the room must be on the same package, (under 21 Package can be added for children sharing the room with adults).

Under 21's (non alcoholic) Drinks Package: local still and sparkling water, tea/coffee, soft beverages and Ice cream.

Dine around drinks package: house bottle beer, house wine by the glass, house pour spirits, local still and sparkling water, tea/coffee and soft beverages.

Unlimited drinks package: house bottle beer, house wine by the glass, house pour spirits, local still and sparkling water, tea/coffee and soft beverages. Drinks can be redeemed in the following outlets: Zabeel Social, Amala, Al Nafoorah, Tori Tori, Imperium, Zaabaa and Zenzi Beach.

Premium unlimited drinks package: house bottle beer, house wine by the glass, house pour spirits, local still & sparkling water, tea/coffee and soft beverages. Drinks can be redeemed in the following outlets: Zabeel Social, Amala, Al Nafoorah, Tori Tori, Imperium, Zaabaa, Zenzi Beach and Pool & Beach.

Hotel details

Dining

9 restaurants and bars: Imperium (International cuisine, all-day dining and weekend brunches), Zenzi Beach (South American cuisine), Al Nafoorah (Lebanese cuisine), Amala (Indian cuisine), Tori Tori (Contemporary Japanese sharing style Izakaya), Zabeel Social (casual American cuisine), Arcadia (outdoor country style kitchen), Sultan’s Lounge & Sultan’s Delights, Zaabaa (cigar lounge).

Fun and Games

59 metre infinity swimming pool and 2 Jacuzzis. Talise Ottoman Spa* with indoor pool. There is also a snow room in which to cool off after the sauna/hammam. Fitness centre*. 2 tennis courts. Water sports* including water-skiing, paddle boarding, kayaking and pedal boats. Beach volleyball. Cinema (showing 4 films a day). Shopping arcade with 14 premium boutiques. Sindbad's Kids' Club* with kids' pool and playground. The Beach Shack (a social space for teens and older children with ping pong table and sport screens). Theatre.

Handy Stuff

Complimentary WiFi. Complimentary newspaper app. Laundry/dry-cleaning service*. 24-hour room service*.

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum Stay

5 nights between 27 Dec-1 Jan.

No check outs on 31 Dec. Gala dinner supplement applies.

Additional Information

* Denotes local charge.

Please note: in relation to New Years Eve Gala bookings, please add to reservations a preference of restaurant, detailing guests name, arrival date and number of people along with any dietary requirements.

Trip advisor rating

4.6/5

10,270 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

78%

Very Good

12%

Average

Poor

Terrible

“A good family holiday!”

Nov 03, 2025Natasha S

Overall, we had a lovely holiday at the Jumeirah Zabeel Saray. The hotel itself is beautiful, and we really enjoyed our stay. The pool area was fantastic — there were plenty of friendly lifeguards, and we appreciated all the thoughtful touches like the complimentary ice lollies, aloe vera spray, and cold towels. The Indian restaurant was excellent, and the buffet offered a plentiful and varied selection of food. Our room was spacious, spotless, and very comfortable. A special thank you to Mahim, who looked after our room so well throughout our stay — he always greeted us with a friendly smile and kept everything immaculate. We also want to mention Chiro, who is such a lovely man. His happy, smiling face was a joy to see whenever we arrived at or departed from the hotel. He was always so helpful and went out of his way to make sure we were comfortable. If we had one small suggestion, it would be that the kids club could offer a more engaging range of activities and create a slightly warmer, more welcoming atmosphere for the children. Overall, we had a wonderful time and would definitely recommend Jumeirah Zabeel Saray for a relaxing and memorable holiday.

“Mixed Experience – Some Great Moments but Service and Standards Need Attention”

Nov 03, 2025HayleyBowry

We have just returned from a week at Jumeirah Zabeel Saray (myself, my husband, and our two children). Overall, we had an enjoyable stay, but there were several areas where the hotel didn’t meet the usual Jumeirah standards. The Positives Dine Around Option: A real highlight of our stay. We dined at three of the hotel’s à la carte restaurants (Lebanese, Indian, and the Sports Bar) — all were excellent. We also used the dine-around option twice at Rockfish at Jumeirah Al Naseem, which remains our favourite restaurant in Dubai. Family Room: Very spacious and ideal for a family of four, with plenty of storage and the largest bath I’ve ever seen! Sun Loungers: Comfortable and plentiful, both by the pool and on the beach. Areas That Could Be Improved Hotel Condition: The property is in need of modernisation. It’s clear that some rooms are currently being renovated, which is much needed, but the communal areas would also benefit from maintenance and updates to align with other Jumeirah resorts in Dubai. Service Levels: Service was inconsistent throughout our stay. Our room was not cleaned on two occasions, and beach service was slow, with many of the call buttons not working. Requests often needed to be repeated several times before being fulfilled. Taxis: Unfortunately, the hotel porters were unhelpful when arranging regular taxis and steered guests towards private cars at more than double the price of a metered taxi. We eventually switched to using Uber, which was far more reliable and cost-effective. Noise and Disruption: A large wedding took place during our stay, causing significant disruption. Stage construction and sound checks went on until around 1 a.m., and continued the following day, making it difficult to relax on the beach. We were also originally in a room which had an interconnecting door which was problematic as we could literally hear everything the family next door was doing, shouting, running around, coughing - everything! We moved to another family room without an interconnecting door which was much better - I would advise refusing a room with interconnecting door on arrival to save the mucking about we had packing and unpacking everything. Overall While we enjoyed aspects of our stay — particularly the dining and spacious accommodation — the service and upkeep fell short of what we would expect from a Jumeirah property. The hotel manager did meet with us and try to put things right which we appreciated, however we still had issues after this. Would I stay here again, no, there are plenty of other options in Dubai I would try before returning.

“Amazing ⭐️⭐️⭐️⭐️⭐️”

Oct 25, 2025Lisa P

I encounter the lovely service ever! Pia helped me in the Duran shop. Her kindness and attention was above and beyond. Please recognizing her incredible exceptional service.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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