Jumeirah Mina Al Salam

From the very moment our taxi pulled into the stunning entrance of Mina A'Salam, we knew this was going to be a special holiday, but we never could have anticipated the sheer level of perfection that awaited us. Our five-star rating doesn't do it justice; this hotel operates on a level all of its own. The welcome experience set the tone for the entire trip. The valet team, led by the absolutely brilliant manager, Ishmael, was a masterclass in efficiency and hospitality. He and his team were phenomenal, not just on arrival and departure, but every single time we returned to the hotel. Ishmael always ensured our return was a positive and seamless start to the next part of our day, greeting us with a genuine warmth that made us feel like valued guests, not just room numbers. This exceptional service extends to every single member of staff we encountered. From the reception team who could organise anything with a simple phone call, to the security guards who offered a friendly welcome, to the housekeeping staff who worked miracles, the service was impeccable. We were treated so well, with staff offering to carry our shopping and opening every door, that we almost felt guilty! They have truly perfected the art of attentive, but not intrusive, service. Our room was a spacious and tranquil sanctuary. The super king-size bed was one of the most comfortable we've ever slept in, and the children were thrilled with their large double-sized pull-out sofa bed. The room and the magnificent bathroom were kept spotlessly clean, thanks to an amazing twice-daily service that left the space feeling fresh and new every time we returned. We did notice a tiny gap in the balcony doors that let in a little sound and heat, but once the high-quality blackout curtains were drawn, it was completely unnoticeable and had zero impact on our comfort. The view from our balcony, looking out over the resort, was simply breathtaking. The amenities at this resort are simply beyond expectations. The breakfast buffet is a gastronomic marvel – a seemingly never-ending selection of every food imaginable, from fresh pastries and fruits to live cooking stations catering to every cuisine. The staff in the dining hall were incredible, clearing plates instantly and always on hand to bring fresh coffee or a specially requested dish directly to our table. The true magic of the resort, however, lies in its grounds. The private beach is spectacular; a stretch of powder-soft, immaculately maintained sand leading to the calm, bath-warm waters of the Arabian Gulf. With lifeguards always on duty at both the beach and the pools, it felt incredibly safe for the whole family. The main pool was a highlight for us – perfectly cooled to provide a refreshing escape from the 40-degree heat, it was an absolute lifesaver! But what makes this place unique is the 3.5km of Venetian-style waterways. Taking a complimentary "Abra" boat ride around the resort, stopping off at the Souk Madinat or another hotel, was a truly magical experience. The complimentary buggies were also a fantastic and convenient way to get around, especially for the quick trip to the Wild Wadi Waterpark, which our family loved having free access to. We dined at a couple of the on-site restaurants, an Indian and a Thai, and found the food to be very good. While they are at a premium resort price point, the quality and ambience are undeniable. Besides, with the entire Souk Madinat Jumeirah and the other Jumeirah hotels just a boat or buggy ride away, your dining options are virtually limitless. Our stay at Mina A'Salam was more than a holiday; it was an experience that created lifelong memories for our family. It exceeded our wildest expectations in every single department. We cannot recommend this hotel highly enough and are already planning our return. Thank you to Ishmael and the entire team for making our trip truly unforgettable! Read less

Another excellent stay in a Jumeirah hotel, 16-19 August. It was a short stay during a business trip. The room was very comfortable, clean. Housekeeping was attentive and checked regularly that I was happy. The reception staff were polite. The restaurants very nice. The breakfast choices can only be described as vast. There is also a very convenient gym and pool (j-club). Overall, excellent experience. I will be back. NP. Read less

Stay at Jumeriah hotels often an Mina is one of our favourites. However not on this occasion the pool was only for executive members so you have to walk or buggy to the Al Qasar pool now or use the infinity pool on the beach that doesn’t have toilets a bit tricky with a 2 year old. Won’t be back. This month we are in Marsa al Arab and it is spectacular like the Mina was back in the day. Read less

We stayed 4 nights bed and breakfast in Aug. Would I stay here again 100% it has everything beach, pool, shops, bars, supermarket, restaurants all within a 2min walk. Our room had everything and more for a very comfortable stay with all amenities provided. Breakfast was exceptional and we ate early 8am ish as it did get very busy with families from 9.30am. We used the hotel pool @Cala Vista which was fantastic plenty of towels, super comfy beds, water, fruit sticks and even a suntan lotion station. MUKTA and the team are a credit to this hotel working extremely hard in the extreme heat, well done boys you did an exceptional job keeping everyone happy, serving food and drinks from the restaurant, we appreciated your friendly, respectful hospitality, which made our stay complete. Read less

To provide context, we stayed 3 nights at the Jumeirah Madinat complex. 1x night in each of Al Qasr, Dar Al Masyaf and finally Mina Al Salam. MaS was the most expensive of the 3, but unfortunately, we found it the worst of the 3. Overall: We stayed in Room 311, which offered a fantastic ocean view and was the closest to the beach compared to nearby options like Al Qasr. The A/C worked perfectly, which we appreciated after some poor experiences elsewhere. Positives: • Beautiful ocean view from the room. • Excellent beach access, just steps away—ideal for families. • Unlike other properties we stayed at, the air conditioning functioned properly and kept the room comfortably cool. Negatives: • The bathroom felt outdated, as though the rest of the room had been renovated but the bathroom was left behind. • The bed setup was disappointing—joined twin beds with a dip in the middle made for an uncomfortable sleep. • Dining at Hanaaya was a letdown. The atmosphere was more like a club or bar, with terrible music and limited food variety, especially when compared to Arboretum. Both breakfast and dinner lacked options, yet pricing was the same. Overall: While the view and beach proximity were great, the dining experience, room comfort, and outdated bathroom left us disappointed. We will not be returning to this resort. Read less