Grand Hyatt Dubai Resort & Waterpark

Dubai City, Dubai

Star rating

The hotel

Welcome to Dubai’s ultimate 5-star city resort. Tucked into 37 acres of lush gardens, Grand Hyatt Dubai is your luxury playground in the heart of the action. Think skyline views, Arabian charm, and a whole lot of space to unwind. With 710 stylish rooms and suites, 12 top-notch restaurants, three sparkling pools (yes, one’s indoors), and a next-level kids’ zone, there’s something for everyone—whether you’re chasing thrills, chill, or both. Explore the city’s biggest attractions just minutes away, or stay put and soak up the resort vibes. Either way, you’re winning.

Amenities

  • Babysitting service
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Close to the city centre, Grand Hyatt Dubai offers inner-city retreat with resort-style amenities. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

710 modern rooms and suites in 2 buildings. All with air-conditioning, satellite TV, complimentary WiFi access, telephone, tea/coffee-making facilities, minibar*, safe, iron and ironing board, bathrobes and hairdryer. Grand Room Downtown City View (39 sqm) have views of Dubai's skyline, with 1 king-size bed or 2 single beds (1 extra bed provided), sleeping maximum 2 adults and 1 child or 3 adults. Board basis options

Half Board dine around: inclusive of lunch or dinner and one alcoholic and one non-alcoholic house beverage at any participating restaurant.- The following restaurants included in the dine-around offer a set menu: Andiamo, iZ, Panini, Wox, Primi by Panini (subject to change)- The Collective by Market Café restaurant serves an international buffet and is included for lunch only- Dinner at The Collective by Market Café restaurant is not included, as it is reserved for Resort Rooms from 6:00pm-8:00pm. 

All Inclusive Soft – No Alcoholic Drinks Included (available for stays from 1st Nov '25 - 31st Oct '26): inclusive of lunch and dinner plus non-alcoholic beverages at any restaurant included below. 

- The Collective by Market Café (daily buffet – lunch and dinner, including soft beverages only) 

- Poolside Restaurant (selected snack menu with soft beverages only) 

- Andiamo (order off the à la carte menu – lunch, including soft beverages only) 

- IZ (order off the à la carte menu – dinner, including soft beverages only) 

All Inclusive Premium: inclusive of lunch and dinner plus selected alcoholic beverages at any restaurant included below. 

- The Collective by Market Café (daily buffet – lunch and dinner, including soft beverages only) 

- Poolside Restaurant (selected snack menu with selected alcoholic and non alcoholic beverages) 

- Andiamo (order off the à la carte menu – lunch, including soft drinks and house beverages) 

- IZ (order off the à la carte menu – dinner, including soft drinks and house beverages)

Superior Family Room (44 sqm) with views of Dubai Creek and parklands, with 1 king-size bed or 2 single beds (2 extra bed provided for children, chargeable for adults), sleeping maximum 3 adults or 2 adults and 2 children.

Resort Room Downtown View (39 sqm) with 1 king-size bed or 2 single beds (1 extra bed provided for children), sleeping maximum 3 adults or 2 adults and 2 children.

Resort Family Rooms (44 sqm) have views of Dubai Creek with 1 king-size bed or 2 single beds (2 extra beds provided for children), sleeping maximum 3 adults, or 2 adults and 2 children.

Grand Deluxe Suites are larger and also offer resort benefits* with 2 king-size beds (2 extra beds provided for children, chargeable for adults), sleeping maximum 4 adults and 2 children.

Grand Suites have a separate bedroom and living area and offer resort benefits* with 1 king-size bed (2 extra beds provided for children, chargeable for adults), sleeping maximum 3 adults, or 2 adults and 2 children.

Please note: adult extra bed: 180cm x 90cm and child extra bed: 130cm x 70cm.

*Resort benefits: complimentary breakfast, 6:00pm – 8:00pm dinner: selective menu at the dedicated venue, including unlimited house beverages, soft drinks and juices. Timings are subject to change.

  • Booking Bonus: Book by 16 Sep '25 to receive up to 55% off the accommodation cost and a complimentary upgrade from Grand Room on Bed Breakfast to Downtown View Room on Half Board Plus Basis or a Superior Family Room on Bed Breakfast to a Resort Family Room on Half Board Plus basis for stays between 19 Aug '25–31 Oct '26. Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. To qualify for the upgrades, please ensure you are selecting the higher room category on the higher board basis category. Minimum night applies. 

12 award-winning restaurants and bars: The Collective by Market Cafe (all-day dining restaurant offering culinary line-up from five open kitchens), Andiamo! (Italian restaurant, lunch and dinner), Awtar (Lebanese cuisine, dinner), Peppercrab (Singaporean-seafood restaurant, dinner), iZ (authentic Indian tandoor cuisine, lunch and dinner), WOX (South East Asian restaurant, lunch and dinner), Sushi (Japanese restaurant, lunch & dinner), Al Nakheel Lounge (light snacks and high tea), Cooz (stylish jazz bar serving contemporary cocktails), Poolside Restaurant (for an al fresco dining experience), Panini (Italian café offering a selection of coffees and home-made goodies, Primi (located in Grand Hyatt's Megaplex, offering Italian salads, pastas, paninis and pizzas, along with signature coffees).

3 temperature-controlled swimming pools, including a large freeform pool and a toddlers’ pool. 24-hour indoor pool. Award-winning spa* with 10 en-suite treatment rooms, whirlpool, steam room, and sauna. 24-hour gym, whirlpool, steam room and sauna. Roli Poli, a kids’ club with educational and sports activities*. Hair salon*. New waterpark (opening November '25) boasts 15 exhilarating rides and attractions, plus private cabanas and exclusive service*).

Laundry service*. Babysitting*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 30 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
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  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (7669)
  • Very good (1496)
  • Average (357)
  • Poor (160)
  • Terrible (229)
Image of the Tripadvisor rating Family stay

Aug 16, 2025 Roam49933810572

This was our family's second time here.it was amazing.the reception staff were very helpful.got our room with 45mins of arrival time.had a lovely room. On the 15th floor.we were half board with drinks package included.lissa at market place recognised us from last time.she was very helpful as well and so was the rest if restaurant staff. we will be… Read more
This was our family's second time here.it was amazing.the reception staff were very helpful.got our room with 45mins of arrival time.had a lovely room. On the 15th floor.we were half board with drinks package included.lissa at market place recognised us from last time.she was very helpful as well and so was the rest if restaurant staff. we will be booking again for next year when the waterpark is ready. From Mrs Singh and family. Read less
Image of the Tripadvisor rating Great Family Hotel

Aug 16, 2025 katiehilton1986

Having stayed at many hotels in Dubai this is one of our favourite family hotels. The rooms are Beautiful & kept very clean. The Market place is perfect for Breakfast & evening Buffet,all the food is to a very high standard. Swimming pool is large & lots of lifeguards around. When the new waterpark opens i'm sure it will be even better! We stay… Read more
Having stayed at many hotels in Dubai this is one of our favourite family hotels. The rooms are Beautiful & kept very clean. The Market place is perfect for Breakfast & evening Buffet,all the food is to a very high standard. Swimming pool is large & lots of lifeguards around. When the new waterpark opens i'm sure it will be even better! We stay here yearly & this is definitely our go too hotel for great value & a brilliant holiday in Dubai! Read less
Image of the Tripadvisor rating Home Comforts with Holiday Luxury!

Aug 15, 2025 Kulsum P Greater Manchester, United Kingdom

Absolutely amazing experience from the moment we checked in. Rohan was outstanding and went above and beyond to accommodate our needs, and Ryan at the desk was equally helpful. The food catered for all tastes and changed daily, with excellent Indian dishes that felt like home. This was fantastic, especially as I’m staying for two weeks. I would… Read more
Absolutely amazing experience from the moment we checked in. Rohan was outstanding and went above and beyond to accommodate our needs, and Ryan at the desk was equally helpful. The food catered for all tastes and changed daily, with excellent Indian dishes that felt like home. This was fantastic, especially as I’m staying for two weeks. I would definitely recommend this hotel and it’ll be even better once the water park opens! Read less
Image of the Tripadvisor rating No more Grand Hyatt

Aug 12, 2025 Alfred H

No third time at the Grand Hyatt. This time, it wasn't a pleasant experience. The manager at the front desk was impossible to strike up a conversation with. He wouldn't even look at our reservation. He was a very unfriendly person, even though the regular staff is very friendly. We ate at several restaurants at the Grand Hyatt, such as Wox and… Read more
No third time at the Grand Hyatt. This time, it wasn't a pleasant experience. The manager at the front desk was impossible to strike up a conversation with. He wouldn't even look at our reservation. He was a very unfriendly person, even though the regular staff is very friendly. We ate at several restaurants at the Grand Hyatt, such as Wox and Andiamo. These restaurants were very quiet. Few tables were occupied, but it seemed like the staff wanted you gone as quickly as possible. As soon as you were eating your appetizer, they would bring the main course. You couldn't eat at your leisure, and we sent the food back twice because it wasn't hot. In our room, the coffee and tea facilities were hidden in a drawer, so you had to make coffee or tea on your knees. You wouldn't expect this in a five-star hotel. Such a shame. The memory of the first time is gone, and we're looking for another hotel in Dubai. No more Grand Hyatt... partly thanks to the front desk manager. Read less
Image of the Tripadvisor rating Hopefully 5 stars if they remove the 2 Hour food window

Aug 12, 2025 AltafP22

Would have been 5 if it wasn't for the evening dinner window of only 2 hours, this made the experience feel rushed and took the joy out of what I felt was an amazing restaurant and the food was 5 out of 5. The Receptionist was amazing (Indian women) can't recall her name, she upgraded us to a better room! The staff near the pool area were amazing.… Read more
Would have been 5 if it wasn't for the evening dinner window of only 2 hours, this made the experience feel rushed and took the joy out of what I felt was an amazing restaurant and the food was 5 out of 5. The Receptionist was amazing (Indian women) can't recall her name, she upgraded us to a better room! The staff near the pool area were amazing. Would be nice to remove the restriction of 2 hours. Read less