Towers Rotana

Getting Around

Dubai Financial Metro Station is 40 meters away. Dubai taxi* and hotel limousine service* (available 24-hours).

Dining

Flavours on Two (all-day dining with International cuisine). Teatro (Asian and Italian dining). Wraps (lobby bistro with healthy, signature wrap sandwiches and salads). Long’s Bar (casual dining). Aquarius (pool snack bar). Elevate (rooftop, outdoor lounge and bar).

Fun and Games

Bodylines Fitness & Wellness Club (located on the top floor of the Towers Rotana annex building) with outdoor temperature controlled swimming pool and sauna and steam room.

Handy Stuff

Complimentary WiFi in public areas. Laundry/dry-cleaning facilities*. Valet parking* and covered car park*. Babysitting service*. 24-hour room service*.

Additional Information

*Denotes local charge.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (3347)
Very good (1590)
Average (356)
Poor (93)
Terrible (69)

Good Location, But Needs Improvement in Cleanliness and Amenities

Jul 20, 2025 Atena G

My stay at Tower Rotana Hotel was a mixed experience, with more negatives than positives. The rooms were large and spacious but quite old-fashioned. There was a strong smell of cigarette smoke in the room, and the ventilation was poor, which was uncomfortable. The breakfast was disappointing, lacking variety and quality. Basic amenities like… Read more

My stay at Tower Rotana Hotel was a mixed experience, with more negatives than positives. The rooms were large and spacious but quite old-fashioned. There was a strong smell of cigarette smoke in the room, and the ventilation was poor, which was uncomfortable. The breakfast was disappointing, lacking variety and quality. Basic amenities like soap, shampoo, and towels were not adequately provided, which was frustrating. Housekeeping service was also very weak and did not meet the standards expected from a 5-star hotel. The hotel is located in the Sheikh Zayed area, offering good access to different parts of the city, which was a positive aspect. However, due to the overall poor service and room conditions, I would not choose this hotel for my next stay. Read less

This is the best choice in the city center

Jul 19, 2025 Tomasz M

We spent a wonderful week here with my family. The food was fantastic at both "Flavours on Two," "Teatro," and "Long's." If you're looking for the best hotel in the city center, whether for a business trip or a family vacation, this is the best choice. The staff is always helpful—shoulders to Hassan at the front desk—he's someone you can count on.… Read more

We spent a wonderful week here with my family. The food was fantastic at both "Flavours on Two," "Teatro," and "Long's." If you're looking for the best hotel in the city center, whether for a business trip or a family vacation, this is the best choice. The staff is always helpful—shoulders to Hassan at the front desk—he's someone you can count on. The room was always thoroughly cleaned – no complaints at all. We'll definitely be back. Read less

Jul 18, 2025 Traveller247_12 West midlands

Extreme dissatisfaction with my recent stay at the Towers Rotana in Dubai. What was intended to be a relaxing holiday became a deeply disappointing experience due to numerous issues that fell far below the standards expected of a 4-star hotel. Room Condition Issues The condition of my room was unacceptable. Throughout my entire stay, I was… Read more

Extreme dissatisfaction with my recent stay at the Towers Rotana in Dubai. What was intended to be a relaxing holiday became a deeply disappointing experience due to numerous issues that fell far below the standards expected of a 4-star hotel. Room Condition Issues The condition of my room was unacceptable. Throughout my entire stay, I was subjected to constant construction noise from both above and below my room. The persistent sound of chipping plaster and wall work continued throughout the day, making it impossible to rest or enjoy any peace during my family vacation. The air conditioning system was not functioning properly, creating an uncomfortable environment. Additionally, the bathroom had significant maintenance issues, with seals around the shower area leaking continuously and dirty water on the floor. The overall state of the room was poor smelling of smoke like and did not meet the standards one would expect from a hotel of this supposed caliber, ceiling lights were falling off maintenance man called to fix. Lobby and Common Area Problems The issues extended beyond my room to the hotel's common areas. In the lobby, I encountered faulty air conditioning that was dripping water onto the reception seating area. On multiple occasions, this resulted in water dripping onto my clothing, which was both inconvenient and unprofessional. Overall Assessment This experience was thoroughly disappointing and represented extremely poor value for money. The combination of construction disturbances, faulty utilities, maintenance issues, and substandard facilities created an environment that was completely unsuitable for a restful stay. These conditions fall well below what guests should reasonably expect from any hotel, let alone one marketed as a 4-star establishment. I trust that management will take these concerns seriously and implement necessary improvements to prevent other guests from experiencing similar disappointments. I have photo evidence of all this and also video evidence of all the noise. On my arrival after complaining I was assured my room would be moved to a higher floor but no luck and after complaining again the management and front desk staff just passed the buck and fobbed me off. I found the staff to be reasonable however if I ended up with a table close to the bar area you would always hear the staff infighting amongst themselves which was very distasteful. All in all a 2 week holiday spoilt. Read less

Excellent hotel close to everything.

Jul 16, 2025 mohd a

I would like to thank Rubie and Ahmed at the reception for their excellent service and kind attitude. They were very helpful and professional, and their warm welcome made my stay even better. Great job. Excellent hotel close to everything.

This was my first experience and it was very wonderful and fantastic...................................................

Jul 9, 2025 Jasveer S

I came last night here room no 1509 I was very happy and good facilities i enjoyed with my stay and then i meted mr khalil he was very good person and he provided everything and asking about my stay and talking politely I was very happy with him and special thank you so much mr Khalil

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