An incredible holiday to Fujairah! We stayed at the hotel 22nd Oct - 1st Nov, we had a small passport issue meaning my daughter (5yo) and husband had to join my son (7yo) and I, a few days later than planned. Despite travelling on my own with a 7 year old, we were looked after, made to feel very welcome and I personally felt very safe. As a side note- ensure your passport is valid for 6 months from date of travel to UAE…. Expensive mistake to make….
The location is stunning- the mountains to the rear of the hotel are beautiful: a rugged contrast to the lush green landscaped gardens then the crystal clear sea and vast sandy beaches in front. There was always a lifeguard on duty during the day and the beach is spotless. I felt safe leaving our belongings on the towels whilst swimming in the warm sea, snorkelling for little fish and pretty shells.
Overall, the hotel is kept impeccably clean from the outdoor toilets to the lifts, pool and bar areas.
The room we had was a classic twin, garden view. It was perfect for us- two good-sized double beds, plenty space and seating areas, with a large balcony overlooking the kids park, splash park and the edge of the family pool. There was a Nespresso machine and a small fridge and bottled water replenished daily.
The large bathroom had a huge walk in shower, separate bath, toilet, bidet and a good selection of toiletries.
Our room was looked after by Gurpreet Singh- one of the many wonderful staff who made our stay so memorable. The attention to detail and care he showed in our room was exceptional. Our room was made up daily, with crisp white linen and clean, fluffy towels. He made towel animals for my children which brought such a smile to their faces! He checked in with us most days to ensure we were happy with everything in the room, which we always were.
The pool areas were where we spent most of our days… The infinity pool looks beautiful for photos, however we usually spent our days at the family pool. This was partially due to the wider choice and availability of sun loungers and cabanas, but also the pool itself was huge: allowing for ball games and inflatables, which couldn’t be used at the infinity pool. We were so well looked after at the pool, in particular by lifeguard Hari, who would help us set up our loungers with towels and often provided ice cold water, without us having to ask. He was such a kind and considerate person who took time to talk to us and in particular, play and chat with our kids (whilst still being a professional and responsible lifeguard). There were several others who were great around the pool area too- the cleanliness and level of service was beyond our expectations. We were usually served our all-inclusive drinks by Afzal at the pool bar, who we all really enjoyed talking to! Poolside entertainment (Zumba, water polo etc) was provided by Sami, who became an instant superhero to the kids after we watched him in a fire show during the hotels ‘Oktoberfest’ event.
We enjoyed all of our meals at the Nama buffet style restaurant. Again, the level of service was outstanding. We were warmly greeted for each meal by Ayu, Priyanka, Farhad and Ervi and were made to feel like visiting friends or family rather than guests. At first I had to explain why there were only 2 of us dining, but quickly they remembered us, enquiring how the passport situation was going and greeted my daughter (when she eventually arrived) with extra affection and attention. We could not fault the food, the huge variety/availability and the overall service at the restaurant. The breakfasts and the desserts were my personal favourite- it’s no wonder my trousers were a little tighter coming home….
Finally, the kids club. This was the first time either child has wanted to go to kids club and I don’t blame them! Not only was it beautiful, spotless and very well equipped (for all ages), but the staff were fantastic- especially Joy, Irin and Gifty. My kids asked to go every day and picked a few activities to attend. On arrival they were greeted with open arms (and by name) every time. The whole club was organised very efficiently and felt very safe.
We had one minor issue during the stay- our toilet wasn’t flushing well. It was reported to reception and within minutes, a maintenance team arrived to sort it. Although we never flush anything unsuitable down the loo, it did happen a couple more times- but we suspect it was due to the rooms location on the drainage system (as the very last room of the corridor).
Weather wise, we couldn’t have asked for better…. Early to mid 30s every day, not a cloud in the sky. Temperature controlled pools and great air conditioning helped to keep cool when needed. My kids would probably say their favourite part of the hotel was the 7 or 8 “holiday cats” which roam the hotel grounds- a kind person has built them a “cat house”, with food and water bowls for them, showing the hotel staff care almost as well for the 4 legged guests as they do the 2 legged ones.
This was our first time in Fujairah, second time in UAE and I would return tomorrow, if I could.
