Let’s start with the property. Love the vibe very adobe Arizona, thoughtful beautiful landscaping water elements and flowers. They were very accommodating in changing our room the first night as there was a room above us and a lot of thumping through the ceiling. We moved to another room right away that was quiet and we slept well. Loved our room as it had a coffee station with an empty fridge and small microwave, which easily held a few yogurts, berries, OJ and milk. The room was spacious, bathroom not huge but it had two sinks, walk in closet. All good. The pool area is lovely food service, drink service all good. We especially appreciated the pitchers of water brought to your table and lounge chairs. Speaking of, there are plenty of chairs, towels, umbrellas. No need to race down at 7 am to reserve your lounge. Here are the 3 reasons I did not give them a 5 stars. First, we like to work out in the morning and with all the acreage of property the gym is inadequately small. There is very little room, if any, to lay out the mats and do floor work or use the balls. It’s overcrowded with 10 people let alone all the equipment is in use. The fitness center should be triple the size, spread out more and better designed. No comparison to the fitness center at the Phoenician down the road. They should enlarge and move the gym, have a glass wall that you can look out when on cardio treadmills etc. The current space would lend itself to a Kids game room. Here’s #2). Then there’s the beautiful spa, which you are not allowed to use at all unless you purchase one of their astronomically priced treatments. Yes, a manicure is $200. We are already paying a resort fee and the room rate is expensive as you’d expect with a luxury property. Although they advertise the Spa as one of their amenities, you cannot use the steam, sauna, showers, lockers, rest area unless you purchase a treatment and even then you can only use it the day of your treatment. It’s never busy because their price point is ridiculously high. Lastly, we found the restaurant food good but many items with inflated pricing. Ie. breakfast buffet is $41 per adult with all the regular foods you’ d expect nothing special. On the menu, at Rita’s, plain pancakes are $22, Avocado toast $24, the All American classic is $26, yogurt parfait $18, steel cut oatmeal $18, smoothies $15. Continental may be the better bet because it includes juice, coffee, breads, pastries, fruit, yogurt, cereals. You’re still spending $34 for breakfast but it would be way more if you ordered the items separately. Lunch items are mostly averaging $25 and plus for any add ons. We travel extensively and stay luxury. We look for value. We get facials and massages but $250-$350 for a basic 60 minute tx. Is not value. If the facials and massages were between $125-$150, we probably would have had 2 treatments over the week. Instead I’ll wait until I get home. Just a suggestion, they should have areas of rooms for adults only and areas for families to avoid our inconvenience of unpacking getting settled then having to repack and move rooms as was our first night after a very long day of travel. It would have been nice if they had treated us to something for the inconvenience. Nope. Lastly. F/Y/I they do not have an adults only pool.
