The Phoenician, a Luxury Collection Resort, Scottsdale

Loading hotels

won't be long

Loading hotels

won't be long

The Phoenician, a Luxury Collection Resort, Scottsdale | Scottsdale, Arizona | Virgin Atlantic Holidays

Scottsdale, Arizona

5 stars

The Phoenician is Scottsdale’s desert crown jewel — a place where every detail feels grand yet welcoming. Picture strolling palm-lined paths past fountains, lounging by glittering pools tiled in Mother-of-Pearl, or unwinding after a round of golf with cocktails at the Thirsty Camel. Days can be spent indulging in spa treatments, dining at J&G Steakhouse, or exploring Camelback Mountain. Evenings are for sunsets that ignite the desert sky and nights in suites that balance elegance with Sonoran warmth. It’s expansive yet personal, polished yet playful — a desert resort that feels like pure magic.

Amenities

Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Valet parking

Explore the local area

The resort lies at the base of Camelback Mountain, minutes from Old Town Scottsdale and downtown Phoenix. From Phoenix Sky Harbor International Airport (PHX), it’s about 6 miles / 10 km, roughly 20 minutes by car depending on traffic.

Hotel Information

Room Information
Room Upgrade Information

The Phoenician has 643 rooms, suites, and casitas in total, and all accommodations feature air-conditioning. In-room amenities include flat-screen TVs, WiFi, minibars* coffee/tea makers, in-room safes, work desks, plush bathrobes, luxury bath amenities, and daily housekeeping.

Standard Room, 1 King or 2 Queens, approx. 400 sq ft, sleeping maximum 4 people.

Hotel details

Getting Around

Valet and self-parking available, approx. US $52 per day (payable locally, subject to change).

Dining

The resort offers 8 restaurants and bars, ranging from fine dining to casual poolside fare. Guests can savour steaks and seafood with panoramic views at J&G Steakhouse, enjoy Modern American cuisine at Mowry & Cotton, or relax at the Thirsty Camel with cocktails overlooking the valley. Casual options include Mediterranean flavours at Kalio Kabobery, pub-style dining at The Tavern & Marketplace, and relaxed meals at the 19th Hole golf patio. Afternoon Tea at The Phoenician adds a traditional touch, while poolside service ensures light bites and drinks are never far away.

Fun and Games

You can enjoy the three-tier pool complex (including an adults-only pool), an 18-hole golf course, tennis and pickleball courts, the luxury spa and wellness centre, and an athletic club offering yoga and fitness classes. Desert hiking trails are nearby. Resort-hosted activities include guided hikes, culinary experiences, and kids’ programmes.

Handy Stuff

Concierge service, 24-hour reception, complimentary WiFi, daily housekeeping, laundry and dry-cleaning*, business centre, meeting/event support, valet and self-parking*.

Resort Fees

This hotel has a resort fee of $50 plus tax per room, per day (payable locally, subject to change).

Resort Fees Detail

Resort fee includes: – WiFi access – Yoga and fitness classes – Pool and towel service – 1 hour of tennis court use daily – 2 hours of bike rental daily – Discounts on spa and fitness treatments and retail – Daily coffee service and resort activities. Resort fee, tax, and inclusions are subject to change – please see hotel check-in for current inclusions available to you upon arrival.

Additional Information

*Denotes local charge.

Please note: A credit card hold is required at check-in.

Trip advisor rating

4.3/5

3,154 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

61%

Very Good

20%

Average

Poor

Terrible

“Stunning Resort, but Service Disappointing After 10 Years”

Sep 26, 2025philipt987

We returned to The Phoenician after a decade, having visited every year in the past, and while the property itself remains absolutely breathtaking, the service side of the experience left us questioning a return. Facilities: 10/10 The resort itself is still world-class — an epic desert escape with beautifully maintained pools, great rooms, and the luxury feel you’d expect. Bellman: 8/10 Friendly and helpful, though not quite as polished as we remembered from past visits. Pool Service: 5/10 Disappointingly rigid. Staff seemed unwilling to adjust or customize drink orders. The food menu was limited and honestly not up to par for a resort of this caliber. Restaurant Service: 1/10 This was the most frustrating part of our stay and unfortunately the reason we likely won’t return. The lunch menu felt strange and uninspired, service was slow, and most servers seemed well past their stride. At breakfast, we were told there would be a 35-minute wait, yet the restaurant was maybe 10% full. It left us wondering if they were trying to push guests toward room service instead of dining in. Overall: The Phoenician remains an incredible property in terms of facilities, but the service has slipped dramatically since our last visits. For the price point and reputation, we expected much more. Unless restaurant and pool service improves, we’ll be looking at other options next time.

“Great Experience!!”

Sep 20, 2025David K

I recently took my daughter for a staycation here, and had such a great experience! I especially want to give recognition to Ramirez who went above and beyond during our swim. He brought out some pool toys for the children to enjoy while we were here and just overall 5 star service. Thank you Ramirez and Phoenician team. Highly recommend coming here!!

“Dirty & Neglected. Random rusted fridge in the middle of our patio!”

Sep 09, 2025Feetprints

We decided to splurge a bit and stay in the residence with a private pool. We were there for business, 2 days. Upon entering the space the toilet had not been flushed, yes with stuff in it. I thought “simple mistake”. I flushed and asked for some Clorox wipes to ensure for myself the rest was at least sanitary. Next I go out to relax by the pool. There is an old rusted fridge that is lying in the middle of the patio. It probably forgot to get hauled away, but that’s when I call management. Then we realize upon stepping in the pool the cloud of murkiness that plumed from under our feet. The pool was disgusting. For over 1,400. We had to ask the manager for some compensation and it was little to none for the price we paid. Won’t be going back. Not worth the extravagant price.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

Loading hotels

won't be long