Boston Marriott Copley Place

Boston, USA

Star rating

The hotel

Ideally placed in Back Bay, the Marriott Boston Copley Place puts you in one of the best spots to explore this walkable city. You’ll be spoilt for choice with refreshments, enjoy American food in Yard House, caffeine boosts from Starbucks®, or you can order A La Carte straight to your room. Your room is sure to have everything you might need, but if you want some added extras thrown in, why not purchase M Club access as check in. Here you'll find a wonderful chef's prepared breakfast to start your day off and some evening hor d'oeuvres, perfect for refuelling after a busy day. There’s even an indoor heated pool for you to relax in, even better after a day of exploring all Boston has to offer.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

In Back Bay, close to Copley Square, Fenway Park and Symphony Hall. A short walk from local restaurants, bars and shops. Transfer time from Boston International Airport: 15 minutes.

Hotel information

1144 rooms and suites. All with air-conditioning, TV, hairdryer, safe, iron and board, mini-fridge and tea/coffee-making facilities. Guest Rooms are 275 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

High Floor Rooms are 275 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

River View Rooms are 275 sq ft and have views of the city and river, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner King Rooms are 305 sq ft and have 1 king-size bed plus a rollaway bed*, sleeping maximum 3 adults or 2 adults and 1 child.

Concierge Rooms are 275 sq ft and include extra benefits highlighted below, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Rooms include complimentary access to the Concierge Lounge, offering the following complimentary benefits:

  • Private access floor
  • Continental breakfast
  • Hors d'oeuvres
  • Dessert
  • Non-alcoholic beverages (cocktails are available at an additional cost)

Please note: the Concierge Lounge is open Sunday night-Friday morning, and is closed at weekends and during Thanksgiving and Christmas. Opening hours: Mon-Thu 6.30am-10.00pm, Fri 6.30am-12.00pm and Sun 5.00-10.00pm.

  • Booking Bonus: Receive up to 30% off the accommodation cost when travelling between 24 Oct '24–31 Dec '25. Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

Yard House (American cuisine, open for breakfast, lunch and dinner). Starbucks®. 24-hour room service*. Swimming pool. 24-hour Fitness centre. Concierge. Dry-cleaning service*. Complimentary WiFi in lobby and public areas. Valet parking $62 for standard vehicles and $76 for oversized vehicles, plus tax per day (payable locally, subject to change).

* Denotes local charge.

Please note: rollaway beds are available (payable locally).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1452)
  • Very good (1747)
  • Average (605)
  • Poor (233)
  • Terrible (140)
Image of the Tripadvisor rating Package delivery

Jul 29, 2025 Mark J

What a freaking joke. Get a package delivered to the hotel and they charge you $10 to pick it up. Never had that happen before. Marriott really knows how to treat their titanium customers. Do better!
Image of the Tripadvisor rating 3.5 Stars

Jul 28, 2025 Ilene massachusetts

PROS: The Back Bay location is fantastic, walkable to all the sites and to the T, the room was clean with a comfortable bed and nice bathroom, very welcoming staff at check in, very pleasant housekeeping staff, we loved going up to the top of the Prudential building for the View Boston attraction (the hotel’s $30 daily destination fee includes 2… Read more
PROS: The Back Bay location is fantastic, walkable to all the sites and to the T, the room was clean with a comfortable bed and nice bathroom, very welcoming staff at check in, very pleasant housekeeping staff, we loved going up to the top of the Prudential building for the View Boston attraction (the hotel’s $30 daily destination fee includes 2 tickets per stay and a $20 daily dining credit). CONS: We had to switch rooms due to an AC issue they said that they fixed but didn’t, the shampoo/conditioner bottles were missing from shower wall brackets, they were too understaffed to replace so after 5 hours they finally just asked me to get them myself (the front desk had small bottles), the hotel staff is VERY confused about how the timing works with their $20 daily dining credit, I was given incorrect info over chat and in person and then wasted time at check out fixing my bill, the hotel should retrain staff on this or simplify it for them. Read less
Image of the Tripadvisor rating Great stay at Copley Place!

Jul 26, 2025 nyackgirl47 New York City, New York

We loved our stay here. We were only in town for one night to attend a game at Fenway. The hotel is only a little over a mile from Fenway. Location, location! We had a high floor city view room (36th) and it could not have been nicer. Everything in the room looked like it was brand new and it was all very clean. Bathroom was beautiful. … Read more
We loved our stay here. We were only in town for one night to attend a game at Fenway. The hotel is only a little over a mile from Fenway. Location, location! We had a high floor city view room (36th) and it could not have been nicer. Everything in the room looked like it was brand new and it was all very clean. Bathroom was beautiful. Large walk in rain forest shower WITH a handheld attachment (I love showers with this type of fixture), lovely toiletries, and extra points for full bath sheets vs bath towels. Bed was comfortable and well outfitted. Front desk staff could not have been nicer, especially Joey (JJJ) who checked us out and had us laughing at 8 am. Valet parking was expensive, but super convenient and efficient. So well worth the $75 charge (you get in/out privileges, but we did not avail ourselves of that option - we Ubered around the city, since traffic was heavy, and we’re from New York, so we are used to traffic). This is definitely a hotel to add to the repeat list! Read less
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Jul 18, 2025 katygregg15 Chatsworth, Georgia

First room was dirty with stains on linens and dirty floor. Second room linens smell old and dingy. Holes in sheets as well. Beds very uncomfortable and very itchy feeling on body.
Image of the Tripadvisor rating Great stay in Boston

Jul 16, 2025 noshirm530 Mumbai, India

Had a great stay. Superb location and very well appointed spacious rooms. Super friendly and helpful staff. A special mention for Mahmoud Tawab who helped us on the second day to get connecting rooms so that we could be near our kids. Also a special mention for Miguel Pomales Torres (the bell captain) and his team to try and locate our bag which… Read more
Had a great stay. Superb location and very well appointed spacious rooms. Super friendly and helpful staff. A special mention for Mahmoud Tawab who helped us on the second day to get connecting rooms so that we could be near our kids. Also a special mention for Miguel Pomales Torres (the bell captain) and his team to try and locate our bag which we had sent by FedEx from our previous location. Would definitely stay here again when visiting Boston. Keep up the great work!!! Read less