Boston Marriott Copley Place

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1144 rooms and suites. All with air-conditioning, TV, hairdryer, safe, iron and board, mini-fridge and tea/coffee-making facilities. Guest Rooms are 275 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

High Floor Rooms are 275 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

River View Rooms are 275 sq ft and have views of the city and river, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner King Rooms are 305 sq ft and have 1 king-size bed plus a rollaway bed*, sleeping maximum 3 adults or 2 adults and 1 child.

Concierge Rooms are 275 sq ft and include extra benefits highlighted below, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Concierge Rooms include complimentary access to the Concierge Lounge, offering the following complimentary benefits:

Private access floor
Continental breakfast
Hors d'oeuvres
Dessert
Non-alcoholic beverages (cocktails are available at an additional cost)

Please note: the Concierge Lounge is open Sunday night-Friday morning, and is closed at weekends and during Thanksgiving and Christmas. Opening hours: Mon-Thu 6.30am-10.00pm, Fri 6.30am-12.00pm and Sun 5.00-10.00pm.

In the heart of Boston

Jun 29, 2025 Amy D Wills Point, Texas

Great hotel in the heart of downtown Boston. The M Club is great for snacks and drinks. Hotel is centrally located and the rooms are spacious.

Excellent Hotel - High Standards

Jun 24, 2025 Toyo K Los Angeles, California

I stayed here for 4 nights while in town for a wedding. Pros: -Excellent customer service by Chloe who checked us in. After a full day of flying, she was quick and efficient and even gave my daughter a toy. -Comfortable, clean room. It had everything we needed, along with a beautiful view from the 26th floor. -Spacious gym with 2 pull ups bars, Free weights, plenty of treadmills. Nice, clean pool also available. -Excellent location. Perhaps this is the best part as you’ll be in arguably the best neighborhood in Boston. Supermarket right across the street. Boylston and Newbury Streets a short walk away with plenty of shops and restaurants. Prudential Building with shopping mall accessible through walkway bridge. Boston Public Library and Trinity Church a short walk away. Duck Boat experience right across the street. Plenty to do in the area without needing a car. -Yard House restaurant that serves breakfast to dinner on 2nd floor. The hotel charges you a $30 destination fee where you can use $20 of it as credit towards the Yard House. Starbucks with mobile ordering also located on 2nd floor. -Nice, spacious lobby where you can relax and lounge around. This is a busy hotel and the energy level is high. Cons: -The gentleman who checked me out (tall white guy with earrings) was curt and impatient. Not sure what his deal was as I saw him check-in someone after and he was all smiles towards that person. -Shower water pressure is weak -Mini fridge in room didn’t seem to be working properly as it froze many of our foods and drinks -Price. You get what you pay for, and you’ll be paying a pretty penny to stay here. Still, since we were in town for a wedding and treated it as a vacation, it was worth it for us. Read less

Stay with a View of the Charles River !

Jun 23, 2025 Sue C United States

Stayed at the Boston Marriott Copley Place and really enjoyed it. The room was clean, comfortable, and had a stunning view of the Charles River. The location is perfect — connected to shops and close to everything in Back Bay. The M Club Lounge was a great bonus — quiet, well-stocked, and perfect for relaxing after a long day. The on-site small market shop was convenient, though a bit on the expensive side. One small issue: I requested additional items through the Marriott app, but the request wasn’t recognized. I had to follow up twice before it was addressed. Hopefully the system improves. Read less

Another fantastic stay at the Marriott Copley!

Jun 8, 2025 lauriewM2726OB Marlboro, New Jersey

I had a terrific visit—this is one of my favorite hotels! I'm a Titanium Elite Bonvoy member. Before I arrived, Timothy upgraded me to a large suite which I really appreciated; it wasn't ready when I arrived (the people in the room had a late check out), but they provided me with a Jr. Suite (still an upgrade) which was large, comfortable, and more than I needed! I did hear voices from the other rooms near me, so the walls might be thin, but luckily, it was just a few times during the day. The woman who checked me in, Kenya, was lovely. And a few days later when I had some questions, she again proved to be helpful and informative. The M Club is fabulous! the breakfast is above and beyond what other Marriott's offer and the hors d'oeuvres and desserts at night are also delicious and beautiful displayed. You can sit there during the day and work if you like too. I didn't go swimming, but the pool looked really inviting; next time I will bring a bathing suit. And the gym also looked good, and not too crowded. It's easy to get an uber from the hotel, and the hotel is in a great location - lots of shops and restaurants nearby. And the hotel is attached to a very upscale mall. I was in Boston to present a seminar, and I needed a page printed out that I had forgotten to take from home. May, at the front desk, came to my rescue! When I was having problems getting the page emailed to her, she went out of her to provide assistance. I also ate at their restaurant on the second floor, the Yard House. Great food and friendly service. Truly love this hotel. The staff is professional and friendly and I was sad to leave! Read less

Disappointed with Service and Gold Member Recognition

Jun 7, 2025 Hitsong Seoul, South Korea

I was disappointed by both the service and the lack of recognition for Marriott Bonvoy Gold members. After checking in just after 4 PM, I waited over an hour for my suitcases to be delivered to my room. Despite calling the front desk, I was simply transferred to the bell desk—where no one answered. I eventually went down to the lobby myself and found my suitcases left unattended in the middle of the lobby. This lack of care and communication is unacceptable for any guest, let alone one with elite status. Additionally, as a Bonvoy Gold member, I did not feel welcomed or acknowledged. According to the hotel’s official website for the explantion about destination fee, Gold and above members are entitled to a daily welcome amenity, which includes bubbly, mixed nuts, and cookies. I was not offered this at check-in. When I inquired about it later that day, I was initially told that there was no gift for Gold members. Only after I pointed out the wording on their own website was I told I could pick up a gift bag at the front desk. This experience left me feeling undervalued and frustrated. It wasn’t about the amenity itself—it was about the lack of hospitality and the apparent disregard for Gold members. With so many Platinum and Titanium members at this property, it seems that Gold members are deprioritized to the point of being overlooked entirely. If you are a Marriott Bonvoy Gold member expecting recognition and a welcoming experience, I would recommend considering other hotels where your loyalty is more appreciated. Read less

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