We thoroughly enjoyed our stay and would not hesitate to book again. Luxurious lobby, exceptional service levels from everyone, well-appointed, clean, comfortable rooms, classy gold floor lounge. We felt pampered and well cared for.
We stayed in a king gold signature room, and booking this category was well worth it. I booked through AMEX FHR program, so we had the option of having breakfast in the restaurant, lounge, or room service.
We did room service once, which was delivered right on time, wonderful and convenient. Enjoyed breakfast in the lounge the other two days, with a decent selection, including gluten free bread and pancakes upon request. We especially loved the classy blue glass bottles of water provided by the lounge.
Our room was very spacious and quiet, and contained a Nespresso machine and hot water kettle, with a nice selection of coffee pods and tea bags. There was a welcome amenity of a generous selection of fruit, which was much appreciated. The bed and pillows were comfortable. The bathroom was rather narrow and water pressure was not the greatest, but it was not a big issue.
I am picky about cleanliness, and the entire room, bathroom and common areas were very clean.
My teenage daughter's favorite part of the hotel was "Cori Copley," the hotel's animal companion. Cori hung out in the lobby, and is clearly well cared for. She did not seem to too interested in attention from guests during our stay, but she patiently put up with being pet while she lounged in her doggie bed.
The Fairmont Copley Plaza was very conveniently located, provided a seamless, luxurious and comfortable stay, and the value was definitely worth the cost. I highly recommend this property!
