Hilton Boston Park Plaza

Boston, USA

Star rating

The hotel

As synonymous with Boston as the eponymous tea party and cream pie, Hilton Boston Park Plaza has been a landmark on the city’s hotel circuit since it opened 90 years ago. Reinterpreted for the 21st century traveller with a $100 million mega-makeover, it now adds contemporary décor and mod-cons to its timeless elegance. And you’re in good company, with all bar two US Presidents staying here since it opened. It’s easy to see why, with a top-drawer location near Boston Common. Of course, they wouldn’t all have experienced today’s attractions, which include a mammoth 20,000 SF Health Club, the nightly cocktail hour (well 5 hours) in the Library, and the New England inspired dining of its Off the Common restaurant, with Boston’s signature lobster rolls a menu favourite.

Amenities

  • Fitness Centre/Gym
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

In the heart of historic Back Bay and steps from Boston Common. Transfer time from Boston Logan International Airport: 30 minutes.

Hotel information

1054 rooms. All with 47” interactive smart TV, Keurig coffee maker, safe and 100% blackout shades. Standard Rooms are compact and 150 to 180 square feet in size, with 1 double bed, sleeping maximum 2 adults. 

Superior Rooms are 180–280 sq ft and have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).

Deluxe Rooms are 280–380 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).

One Bedroom Suites are 530 sq ft and have a separate living room, full bathroom and additional powder room, with 1 king-size bed, sleeping maximum 2 adults.

Studio Suites are 350_550 sq ft and have city views and a living space with leather sofa, with 1 queen-size bed, sleeping maximum 2 adults.

Off the Common (lobby restaurant; open for breakfast and limited late night menu). STRIP by Strega (sophisticated lounge and contemporary steakhouse). M.J O'Connor's (Irish pub). Starbucks®. In-room spa services*. Lynx Fitness Club (group training classes, yoga, Pilates, cardio, strength equipment and Topgolf Swing Suite). Room service*. Concierge. Valet parking $58 plus tax, per night (payable locally, subject to change).

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Unlimited streaming quality high-speed WiFi in guest rooms, for up to 6 devices - Unlimited local and domestic long distance phone calls - Unlimited access to digital news and magazines via PressReader - ChromeCast streaming for personalised entertainment in each guest room - Complimentary access to the state-of-the-art fitness centre - Quick and easy e-checkout via the guest room TV - Complimentary boarding pass printing at the FedEx Business Centre - Complimentary notary services upon request, Monday-Friday​ only - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3377)
  • Very good (1470)
  • Average (785)
  • Poor (439)
  • Terrible (363)
Image of the Tripadvisor rating Great room. Top service especially Ranjan

Jun 30, 2025 Jaki R

The hotel is beautiful but the service is what makes it top notch. Ranjan went above and beyond when we needed a few extra linens and a cot in our room. Highly recommend!
Image of the Tripadvisor rating Compliments too Zeila

Jun 29, 2025 Dylan F

From the moment we arrived at the Hilton, Zeila set the tone for a truly outstanding stay. Her warm and genuine welcome immediately made us feel at home. Zeila went above and beyond in every interaction—not only was she attentive and professional, but she also took the time to personally ensure each guest in our group felt cared for and… Read more
From the moment we arrived at the Hilton, Zeila set the tone for a truly outstanding stay. Her warm and genuine welcome immediately made us feel at home. Zeila went above and beyond in every interaction—not only was she attentive and professional, but she also took the time to personally ensure each guest in our group felt cared for and comfortable. Her attention to detail and sincere approach to hospitality stood out. Whether it was assisting with check-in, offering local recommendations, or checking in on our stay, Zeila made every effort feel effortless and personal. It’s rare to come across someone so dedicated and passionate about creating a positive guest experience. Zeila is a true asset to the Hilton team, and because of her exceptional service, we look forward to returning. Thank you, Zeila, for making our stay unforgettable! Read less
Image of the Tripadvisor rating Explorer

Jun 29, 2025 gulcin_mutlu Antalya

The room was large and well defeathered. Breakfast was rich and delicious. The only minus was the taste of the caffee. Perfect location and cosy atmosphere. Special thanks to Yabetse at FD, Clarissa server and all staff at FD- Peter, Moises and Jennifer
Image of the Tripadvisor rating 2 Star Service at the Hilton Park Plaza

Jun 29, 2025 Ruleof7traveller

Location is excellent. Service however is lacking. Ate at the restaurant 2x and that was a mistake. It’s weird. There’s lots of staff working but no one seems to care about customer service. Feels like a strange work environment where they get paid to show up but not care about the quality of the service for the guests.
Image of the Tripadvisor rating Not bad but not great

Jun 28, 2025 hellohello5 Hong Kong, China

Room was clean though very basic. Hotel resort fee is a rip off. They allow you to get $15 of dry cleaning each night as part of the fee but if you stay one night you cannot use it because of the time requirements of the dry cleaning. I believe this is a potential violation of Massachusetts consumer protection regulations but I will leave that… Read more
Room was clean though very basic. Hotel resort fee is a rip off. They allow you to get $15 of dry cleaning each night as part of the fee but if you stay one night you cannot use it because of the time requirements of the dry cleaning. I believe this is a potential violation of Massachusetts consumer protection regulations but I will leave that with the class action lawyers to take up. Staff were overall good and friendly. Services were professional and prompt. Consistent with other Hiltons globally so you know what you will get. Read less