Hilton Boston Park Plaza

Boston, USA

Star rating

Superior Room
Standard Room
Library
Off the Common
Superior Room
Standard Room
Library
Off the Common

The hotel

As synonymous with Boston as the eponymous tea party and cream pie, Hilton Boston Park Plaza has been a landmark on the city’s hotel circuit since it opened 90 years ago. Reinterpreted for the 21st century traveller with a $100 million mega-makeover, it now adds contemporary décor and mod-cons to its timeless elegance. And you’re in good company, with all bar two US Presidents staying here since it opened. It’s easy to see why, with a top-drawer location near Boston Common. Of course, they wouldn’t all have experienced today’s attractions, which include a mammoth 20,000 SF Health Club, the nightly cocktail hour (well 5 hours) in the Library, and the New England inspired dining of its Off the Common restaurant, with Boston’s signature lobster rolls a menu favourite.

Amenities

  • Fitness Centre/Gym
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

In the heart of historic Back Bay and steps from Boston Common. Transfer time from Boston Logan International Airport: 30 minutes.

Hotel information

1054 rooms. All with 47” interactive smart TV, Keurig coffee maker, safe and 100% blackout shades. Standard Rooms are compact and 150 to 180 square feet in size, with 1 double bed, sleeping maximum 2 adults. 

Superior Rooms are 180–280 sq ft and have 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).

Deluxe Rooms are 280–380 sq ft and have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child (3rd guest on a rollaway bed*).

One Bedroom Suites are 530 sq ft and have a separate living room, full bathroom and additional powder room, with 1 king-size bed, sleeping maximum 2 adults.

Studio Suites are 350_550 sq ft and have city views and a living space with leather sofa, with 1 queen-size bed, sleeping maximum 2 adults.

Off the Common (lobby restaurant; open for breakfast and limited late night menu). STRIP by Strega (sophisticated lounge and contemporary steakhouse). M.J O'Connor's (Irish pub). Starbucks®. In-room spa services*. Lynx Fitness Club (group training classes, yoga, Pilates, cardio, strength equipment and Topgolf Swing Suite). Room service*. Concierge. Valet parking $70 plus tax, per night (payable locally, subject to change).

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Unlimited streaming quality high-speed WiFi in guest rooms, for up to 6 devices - Unlimited local and domestic long distance phone calls - Unlimited access to digital news and magazines via PressReader - ChromeCast streaming for personalised entertainment in each guest room - Complimentary access to the state-of-the-art fitness centre - Quick and easy e-checkout via the guest room TV - Complimentary boarding pass printing at the FedEx Business Centre - Complimentary notary services upon request, Monday-Friday​ only - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3393)
  • Very good (1474)
  • Average (788)
  • Poor (440)
  • Terrible (364)
Image of the Tripadvisor rating Last minute booking

Jul 17, 2025 AmyD1148

We booked a room at the last minute through another site. The room ended up being only one bed, but Devon at the front desk was a huge help and was able to get us a room with 2 beds. Room is in good condition but a/c has a slight whining sound that is distracting.
Image of the Tripadvisor rating Room for improvements

Jul 17, 2025 MRtr4vel

While the Hilton app offers the convenience of early check-in, we found it to be less effective in practice. Despite checking in 24 hours in advance, we were informed at the front desk that early check-in would incur an additional $75 fee. We opted to leave our luggage with the bellhop instead. Our reservation included two rooms for four guests,… Read more
While the Hilton app offers the convenience of early check-in, we found it to be less effective in practice. Despite checking in 24 hours in advance, we were informed at the front desk that early check-in would incur an additional $75 fee. We opted to leave our luggage with the bellhop instead. Our reservation included two rooms for four guests, yet we were only provided with one key per room due to a shortage. On a positive note, the rooms were clean, comfortable and well maintained. Breakfast service was notably slow, though the food itself was enjoyable. We ordered the yogurt parfait, fresh fruit, and the croissant sandwich all of which were fresh and tasty. Read less
Image of the Tripadvisor rating Business Trip

Jul 15, 2025 Alex P

I had an outstanding experience with the check-in representative, Zeila. From the moment I arrived, she was warm, professional, and incredibly helpful. Zeila went above and beyond to make the check-in process smooth and stress-free. Her friendly attitude and attention to detail truly stood out and made me feel welcome and well taken care of.… Read more
I had an outstanding experience with the check-in representative, Zeila. From the moment I arrived, she was warm, professional, and incredibly helpful. Zeila went above and beyond to make the check-in process smooth and stress-free. Her friendly attitude and attention to detail truly stood out and made me feel welcome and well taken care of. Exceptional customer service like this deserves to be recognized—thank you, Zeila! Read less
Image of the Tripadvisor rating Excellent stay

Jul 15, 2025 Alex L

Excellent stay. Nice room and great customer service from Zeila at the front desk. Blazing fast wifi. Highly recommended!
Image of the Tripadvisor rating Poor, but in a great central location.

Jul 15, 2025 Jaq1967 Essex, United Kingdom

Best bit: Very Central Worst bit: You'd expect the best when you stay at a Hilton. This place wasn't cheap. At over £300 (inc. taxes) per night you'd think you're at least going to feel some luxury. There was none. It is very dated. Everything felt old, like from the 80s. Bedrooms were a good size but the veneer on the furniture was chipped.… Read more
Best bit: Very Central Worst bit: You'd expect the best when you stay at a Hilton. This place wasn't cheap. At over £300 (inc. taxes) per night you'd think you're at least going to feel some luxury. There was none. It is very dated. Everything felt old, like from the 80s. Bedrooms were a good size but the veneer on the furniture was chipped. Lampshades stained. Walls patchy from touch ups. The AC was ancient and the ducting industrial and ugly. Bathroom was not great. Doors showed layers upon layers of painting. Bath sealant yellow and thickly spread around. Shower had no thermostat so the water was difficult to regulate. No glassware. No cutlery. Everything plastic. It was one ugly room. The carpet was ancient. The hallway had different carpet where some of the older stuff was replaced. This place is in serious need of a refurbishment. You will find better in Boston for this kind of money. This place was a real tourist dump. Best avoided. We stayed in room 6015. Read less