Hyatt Regency Boston

Boston, USA

Star rating

The hotel

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    A contemporary urban hideaway, the Hyatt Regency Boston not only offers ultra comfortable accommodation; it’s wonderfully located, too. Just steps away from all major city attractions, you really are in the heart of it all. A veritable home-from-home, the atmosphere is friendly and laid-back, offering a welcome respite from all that sightseeing. There are plenty of restaurants surrounding you but the hotel’s Avenue One is one of the finest in Boston, utilising locally sourced ingredients to create a range of new and innovative dishes. Their handcrafted cocktails are also recommended, kick-back with a martini or a mojito and look forward to the evening ahead.

    Amenities

    • Bar
    • Fitness Centre/Gym
    • Internet Access
    • Laundry Service
    • Restaurant
    • Safety Deposit Box
    • Close to City Centre

    Where is it

    In a prime downtown location along the Freedom Trail, between the theatre and financial districts, and within walking distance of Boston Common and Faneuil Hall. Transfer time from Boston Logan International Airport: 15 minutes.

    Hotel information

    502 stylish rooms and suites. All with air-conditioning, 55"HDTV, mini-bar*, tea/coffee making facilities, Bluetooth speaker with alarm clock, mini fridge, safe, hairdryer, iron and ironing board, and bathroom amenities. 

    Standard Rooms are 325 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

    City View Rooms have large windows with views of Boston, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

    Corner Rooms are 262–400 sq ft and have skyline views, with 1 king-size bed or 2 queen-size beds, sleeping maximum4 people.

    Junior Suites are 530 sq ft and have a separate living room, with 1 king-size bed and queen-size sofa bed in the living room, sleeping maximum 3 adults or 2 adults and 2 children.

    Executive Suites are 530 sq ft and have a separate living room and oversized coffee table, with 1 king-size bed and queen-size sofa bed in the living room, sleeping maximum 3 adults or 2 adults and 2 children.

    Executive Terrace Suites are as above, but with panoramic views of Boston, with 1 king-size bed and queen-size sofa bed in the living room, sleeping maximum 3 adults or 2 adults and 2 children.

    VIP Suites are 580 sq ft and have a foyer, dressing room, wet bar, private terrace (on-request), dining area for up to eight people, premium bath amenities and panoramic views of Boston State House, with 1 king-size bed, sleeping maximum 3 adults (3rd adult on a rollaway bed*).

    Presidential Suites are 1325 sq ft and feature a Bose® CD player, large private terrace, separate living room, dining area for up to eight people, wet bar and cooler, premium bath amenities, walk-in closet and views of the city, with 1 king-size bed, sleeping maximum 3 adults (3rd adult on a rollaway bed*).

    The hotel has a direct connection to the MBTA train. Self-parking $41 plus tax per night and Valet parking $58 plus tax per night (payable locally, fee subject to change). 

    Avenue One Restaurant and Lounge (open for breakfast, lunch and dinner). Avenue One Express (coffee bar). Lobby bar.

    24-hour StayFit gym. Yoga classes. Guided runs. 

    Complimentary WiFi access. Concierge. Laundry service*. Gift shop. 

    This hotel has a resort fee of $30 per room, per day (payable locally, subject to change).

    Resort fee includes use of the following amenities - Premium WiFi access - $10 daily food credit to be used at Avenue Restaurant during dinner period only - Boston keepsake magnet - Discounted Old Town Trolley Tickets - Access to 24-hour fitness centre, including use of Peleton bikes - Daily newspapers in the lobby - Complimentary cup of Boston clam chowder in Avenue One - 10% discount on laundry/dry cleaning - Discounted fitness classes and spa therapy sessions at Exhale Battery Wharf - Local zoo discount - Complimentary printing, copying and faxing. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

    *Denotes local charge.

    Please note: rollaway beds are payable locally.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (3032)
    • Very good (1870)
    • Average (799)
    • Poor (316)
    • Terrible (203)
    Image of the Tripadvisor rating Unusable shower, bathroom door doesn't close

    Aug 13, 2025 tanyabO2612XL

    We reserved a junior suite for 3 people. The sofa took most of the sitting area, and it was most uncomfortable to sleep on. The bathroom door (barn door) wouldn't close all the way and offered no privacy. The shower didn't have a glass door - only a curtain that was half the length so the water spilled out, and there was only a hand held shower… Read more
    We reserved a junior suite for 3 people. The sofa took most of the sitting area, and it was most uncomfortable to sleep on. The bathroom door (barn door) wouldn't close all the way and offered no privacy. The shower didn't have a glass door - only a curtain that was half the length so the water spilled out, and there was only a hand held shower which didn't stay in place and kept falling off. So the shower was practically unusable. We asked to change the suite but the staff told us all junior suites had the same shower. Beyond mediocre for a 4 star hotel - if not for the location, you are better off paying for 2 rooms in a motel and get the same quality. Cocktails at the bar are also subpar. Read less
    Image of the Tripadvisor rating Anniversary trip

    Aug 9, 2025 Jennifer C

    Staff were super helpful. We were celebrating our anniversary and the team went above and beyond to make it special. It was such a memorable hotel stay for us!
    Image of the Tripadvisor rating Walkable Boston with friendly staff

    Aug 8, 2025 229tiffanyl Raleigh, North Carolina

    Excellent walkable location near Boston Common, with a very friendly and helpful staff. We were only there one night but would stay here again, we had to book last minute and it was an excellent value for what we paid. The only room available with 2 queens was an accessible room with a walk in shower but it was very spacious and had a view of the… Read more
    Excellent walkable location near Boston Common, with a very friendly and helpful staff. We were only there one night but would stay here again, we had to book last minute and it was an excellent value for what we paid. The only room available with 2 queens was an accessible room with a walk in shower but it was very spacious and had a view of the harbor in the distance. Clean and comfortable beds. Read less
    Image of the Tripadvisor rating Hyatt Regency Boston really delivered!

    Aug 8, 2025 Melissa B

    We stayed at the Hyatt Regency Boston for a special mother-daughter 13th birthday trip and had such a wonderful experience from start to finish. The location was perfect — walkable to Boston Common, Faneuil Hall, and fun activities like puppy yoga and shopping. The staff went above and beyond to make our stay memorable. Upon check-in, we received… Read more
    We stayed at the Hyatt Regency Boston for a special mother-daughter 13th birthday trip and had such a wonderful experience from start to finish. The location was perfect — walkable to Boston Common, Faneuil Hall, and fun activities like puppy yoga and shopping. The staff went above and beyond to make our stay memorable. Upon check-in, we received wooden tokens for complimentary clam chowder (a fun, local touch), and they surprised us with a birthday treat in our room — chilled bubbly, sparkling water, and mini Boston cream pies! They also gifted us free breakfast for the next morning, which was such a thoughtful gesture. The hotel was clean, quiet, and very comfortable. The pool was a great bonus too. Highly recommend — especially for families or special occasions. We’ll definitely be back! Read less
    Image of the Tripadvisor rating Appalling customer Service re payments

    Aug 7, 2025 Catherine J

    Overcharged by £300 as used GBP not USD on my Credit Card. This was pointed out within 1 hour of arrival and charged being added on 2nd Aug. It is now 7th Aug and not rectified! Appalling!