Raffles Boston

Boston, USA

Star rating

Hotel entrance
Pool
Premier Suite
Hotel exterior
Premier Room
Lobby
Signature Suite
Signature Suite
Long Bar and Terrace
Long Bar & Terrace
Deluxe Room Bathroom
Cafe Pastel
Grand Room
Pool
Hotel room features
Amar
Hotel entrance
Pool
Premier Suite
Hotel exterior
Premier Room
Lobby
Signature Suite
Signature Suite
Long Bar and Terrace
Long Bar & Terrace
Deluxe Room Bathroom
Cafe Pastel
Grand Room
Pool
Hotel room features
Amar

The hotel

It's an iconic brand known for it's elegant, luxurious hotels - and this one was the first American outpost. Right in the heart of the city, with easy access to transport links and the neighbourhoods main hotspots, a stay at Raffles Boston offers top quality service everywhere you look. All rooms come with Raffles Butler service included, so no request will go unanswered. In between exploring the culture and history of Back Bay, you can relax on the 4th floor welness haven, complete with a lap pool, couples treatment rooms, sauna and steam room. All that relaxing and you'll be in the mood for an evening cocktail i'm sure. Long Bar & Terrace (a tribute to the original Raffles in Singapore) offers fantastic views to accompany your drink, or the Blind Duck is a speakeasy bar that you won't want to miss. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Close to City Centre

Where is it

Adjacent to Boston Bay Bay train station, and one block away from Copley Square. Transfer time from Boston Logan International Airport: approximately 15 minutes.

Hotel information

147 rooms and suites across 35 floors, inspired by brownstone homes of the Back Bay neighbourhood. All with butler service, complimentary WiFi access, Bluetooth sound bar, 4K UHD 65-inch TV, bath robes and slippers, rain shower and/or deep soaking tub, Guerlain bath amenities, Nespresso coffee maker and tea facilities, and mini bar*.

Deluxe Rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Premier Rooms have an additional seating area, offering views of the Back Bay neighbourhood, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

Grand Rooms have a larger bathroom with double vanity, and 1 king-size bed, sleeping maximum 2 people.

Signature Suites feature a separate living room, dining table for 2, wet bar and a seeparate powder room, with 1 king-size bed, sleeping maximum 2 people.

Premier Suites are slightly larger in size and feature a separate living room, dining table for 2, wet bar and a seeparate powder room, with 1 king-size bed, sleeping maximum 2 people.

Raffles Suite is located on the 14th floor with the best views of the city, and features an expansive living room, fireplace, baby grand piano, dining table, full bar counter, fully equipped kitchen, large bathroom, powder room, and 1 king-size bed, sleeping maximum 4 people.

La Padrona (Italian bar and restaurant, open for dinner) .Amar (Portugese cuisine, open for dinner). Blind Duck (cocktail bar, open Tues - Sat). Long Bar & Terrace (New England classics, open for all-day dining and drinks). Cafe Pastel (all-day European style cafe and bakery). Room service*.

4th floor wellness haven with swimming pool, jaccuzzi, 24-hour fitness centre, spa treatments*, sauna and steam room.

Complimentary WiFi access. Raffles butler service. Valet parking $74 per night (payable locally, fee subject to change). Laundry service*. 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (61)
  • Very good (7)
  • Average (7)
  • Poor (5)
  • Terrible (9)
Image of the Tripadvisor rating Dont be fooled by the Name

May 21, 2025 Kimberly C

We were genuinely looking forward to our visit to Boston to see our daughter and, having enjoyed our previous stay, returned to this hotel with high expectations. We typically stay at the Mandarin Oriental and are familiar with the renowned Raffles brand from Singapore, but unfortunately, the Boston branch does not live up to that legacy. From… Read more
We were genuinely looking forward to our visit to Boston to see our daughter and, having enjoyed our previous stay, returned to this hotel with high expectations. We typically stay at the Mandarin Oriental and are familiar with the renowned Raffles brand from Singapore, but unfortunately, the Boston branch does not live up to that legacy. From the start, the management—run by the Saunders brothers—fell short. While we were pleased to be upgraded through the American Express package program, our upgraded room faced a parking structure, leaving us with no privacy as people could see directly into our space. After requesting a change, we were moved to a smaller room on a higher floor, but it was clear the hotel was at full capacity due to graduation week. Breakfast was consistently disappointing, with an average wait of 90 minutes each morning. One day, they ran out of smoked salmon by 8 a.m., and when my husband ordered eggs benedict, he was served crab cakes instead—correcting the mistake would have meant waiting another 45 minutes, which was impossible as we had a meeting to attend. The mishaps didn’t end there. The hotel made a dinner reservation for us at 6 p.m. but told us it was for 6:30. When we arrived, our table had been given away because the restaurant only holds tables for 15 minutes. Basic amenities like cotton balls and Q-tips were never replenished, and the bathroom door made a loud noise every time it was closed. The air conditioning blew directly onto the bed, causing discomfort and a sore throat. There was no private printer for sensitive documents, and housekeeping was repeatedly late despite using the butler service to notify them when we left the room. Overall, there was a lack of follow-up and attention to detail that one expects from a luxury hotel. For the price—comparable to the best hotels in Boston—we expected flawless service, but this was far from the case. While the gym is beautiful and the Long Bar and speakeasy are enjoyable, these positives do not outweigh the many service failures. If you’re looking for true five-star service, there are better options in the area at a similar price point. Read less
Image of the Tripadvisor rating This is not the Raffles you may have experienced in Singapore

May 16, 2025 GolfGal2014 Portland, Oregon

This is not the Raffles you may have experienced in Singapore. While it is a 5-Star hotel, it is not at the level of the Singapore property. The beds were very comfortable, the bath amenities so-so. No bath salts for a soaking tub (sorry but this is a MUST for a 5 star hotel) ? The A/C was noisy. Kept us up. We loved our breakfast the first… Read more
This is not the Raffles you may have experienced in Singapore. While it is a 5-Star hotel, it is not at the level of the Singapore property. The beds were very comfortable, the bath amenities so-so. No bath salts for a soaking tub (sorry but this is a MUST for a 5 star hotel) ? The A/C was noisy. Kept us up. We loved our breakfast the first day, second day not so much. Read less
Image of the Tripadvisor rating Not a 5 Star Hotel

May 5, 2025 Rosen N

Very disappointing given our high expectations. We couldn't sleep the first night due to noise, including staff speaking the in hallway, from the adjacent room. The $75 per day valet fee was not disclosed in advance and was exorbitant relative the the slow service. Finally, the pool area felt like a cheap family water park, like Kalahari or Great… Read more
Very disappointing given our high expectations. We couldn't sleep the first night due to noise, including staff speaking the in hallway, from the adjacent room. The $75 per day valet fee was not disclosed in advance and was exorbitant relative the the slow service. Finally, the pool area felt like a cheap family water park, like Kalahari or Great Wolf lodge, not a luxury spa, as multiple unattended children ran around screaming and splashing. Read less
Image of the Tripadvisor rating First visit

Mar 2, 2025 4nonni

Normally stay at Four Seasons but wanted to try the new Raffles. Glad we did. From the moment the valets met us at the car we were pleased with every staff encounter. A beautiful lobby. Our room was a corner king & very comfortable & clean. The color palette was soothing & the room was quiet. We enjoyed drinks with friends at the Blind Duck… Read more
Normally stay at Four Seasons but wanted to try the new Raffles. Glad we did. From the moment the valets met us at the car we were pleased with every staff encounter. A beautiful lobby. Our room was a corner king & very comfortable & clean. The color palette was soothing & the room was quiet. We enjoyed drinks with friends at the Blind Duck speakeasy bar. Had brunch at The Long Bar. Beautiful views of Boston skyline. We will definitely have a hard choice next time we visit Boston. Read less
Image of the Tripadvisor rating Best Hotel in the Heart of the City / 5 Stars!

Jan 20, 2025 Venture23365369586

My experience at the Raffles Hotel in Boston was exceptional from start to finish. From the moment I arrived, Stephan, the doorman, made me feel like a valued guest, greeting me warmly and with a personal touch. The level of attentiveness extended to my butler, Veleska, who provided a thorough and engaging overview of the hotel’s grounds and her… Read more
My experience at the Raffles Hotel in Boston was exceptional from start to finish. From the moment I arrived, Stephan, the doorman, made me feel like a valued guest, greeting me warmly and with a personal touch. The level of attentiveness extended to my butler, Veleska, who provided a thorough and engaging overview of the hotel’s grounds and her role. She also went above and beyond in coordinating my tea time, making the experience seamless and memorable. The hotel itself exceeded all expectations, with impeccable service and outstanding indoor dining. The atmosphere was both luxurious and inviting, making it an ideal location for meetings or special events. Having enjoyed this stay so thoroughly, I’m eager to explore other Raffles properties, particularly when I’m traveling in Asia, as I’ve stayed in New World Makati and know the brand’s reputation for excellence. I wholeheartedly recommend the Raffles Boston for anyone looking for an unforgettable stay in the heart of the city. Read less