Sheraton Boston

Boston, USA

Star rating

Pool
Hotel exterior at night
Pool at night
MARKET
Pool
Lobby
MARKET
Fitness centre
1 of 18
Pool
Hotel exterior at night
Pool at night
MARKET
Pool
Lobby
MARKET
Fitness centre

The hotel

Save a hotel or destination to your Wishlist and share with friends. No need to sign-in.
Remove from my Wishlist Remove from my Wishlist Add to my Wishlist Unable to add
Add to:
    Go to Wishlists
    Close

    Putting you right in the historic heart of the Back Bay neighbourhood, the Sheraton Boston is in the perfect spot to explore this walkable city. And when you're back, there’s even pool and gym facilities to retreat to after a day of adventure. Step out the front doors and you’ll find some of the best bits of the city within a few minutes’ walk – from Boston Common and Public Gardens to the latest sightseeing attraction, View Boston with unbeatable 360 views over the twinkling skyline. There's also not one but two conveniently connected malls so you can shop to your heart's content.

    Amenities

    • Fitness Centre/Gym
    • Internet Access
    • Laundry Service
    • No Smoking
    • Room Service
    • Safety Deposit Box
    • Swimming Pool
    • Close to City Centre

    Where is it

    Centrally-located in the heart of Boston's Back Bay neighborhood within walking distance to Copley Square and Newbury Street. Connected via an indoor passage to The Shops at the Prudential Center Mall. Transfer time from Boston Logan International Airport: 15 minutes.

    Hotel information

    1,220 rooms and suites on 29 floors. All with air-conditioning, TV, tea/coffee-making facilities, complimentary bottled water, mini-fridge, bathrobes, WiFi access*, safe, iron and ironing board, bathrobes, bathroom amenities, and hairdryer. 

    Traditional Rooms are 240 sq ft with 1 king-size bed, 1 queen-size bed, or 2 double beds, sleeping maximum 4 people.

    Premium Rooms are 228 sq ft and have views of the Charles River, with 1 king-size bed or 1 queen-size bed, sleeping maximum 2 people. 

    Executive Deluxe Rooms are 350 sq ft and have 1 king-size bed plus sofa bed, sleeping maximum 3 people. 

    One Bedroom Junior Suites are 415-480 sq ft and feature a separate living room with sofa bed, and bedroom with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

    • Booking Bonus: Receive up to 50% off the accommodation cost when travelling between 24 Oct '24–31 Dec '25.Any applicable offers havebeen calculated into the prices shown. Offers may not be combinable.

    Indoor swimming pool with outdoor deck and retractable roof. 24-hour fitness centre. 

    Complimentary WiFi in lobby and public areas. Convenience store/Gift shop. Self parking $70 plus tax, per day (payable locally, subject to change). Laundry/dry-cleaning services*. Concierge. Room service*. 

    Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

    * Denotes local charge. 

    Please note: This hotel is currently undergoing renovations to the guest rooms, restaurant, and lobby. Noise disruptions will be kept to an absolute minimum. Room service will be available, allowing you to order breakfast, lunch, dinner, snacks, sweets and beverages. The check-in experience will move to a temporary space in the lobby for the time being, however you can also use the Bonvoy app to check-in. The pool deck remains early. The renovations are expected to be completed in October 2024.

    Please note: one person must be 21 years or over in the room to check in.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (1310)
    • Very good (1260)
    • Average (566)
    • Poor (176)
    • Terrible (217)
    Image of the Tripadvisor rating Great location, great hotel!

    Jul 17, 2025 barbaraandjmbb Gulfport, Mississippi

    Couldn't possibly find a more perfect location. Near Fenway Park ( busy tourist season, we walked), museums, adjacent to The Prudential Center... Classy hotel.
    Image of the Tripadvisor rating Disappointed

    Jul 14, 2025 Dan T Haifa, Israel

    I was rather disappointed by two issues: (1) I booked an expensive "executive" room assuming there will be a lounge and breakfast served in it -- this has thus far been my experience with "executive" rooms at hotels associated with Marriott's Bonvoy rewards program. Alas, there was no lounge/breakfast. When asking about this, I was told that the… Read more
    I was rather disappointed by two issues: (1) I booked an expensive "executive" room assuming there will be a lounge and breakfast served in it -- this has thus far been my experience with "executive" rooms at hotels associated with Marriott's Bonvoy rewards program. Alas, there was no lounge/breakfast. When asking about this, I was told that the lounge is unavailable due to renovations and that, even if it was available, I wouldn't have been entitled to access it due to my status. To my knowledge, this answer is erroneous and unprofessional: Charging for an expensive executive room without clearly notifying guests that there will be no lounge is misleading at best. I view it as a violation of trust and will therefore try to refrain from booking at Sheraton henceforth. (2) A smaller but nevertheless annoying problem was that the ice machine didn't work in my floor and was not fixed during my stay despite the fact I asked to fix it multiple times and was promised multiple time that this will be promptly resolved. Even if technically it wasn't possible to solve during my stay, why make false promises? Why not follow up with a truthful response? Read less
    Image of the Tripadvisor rating no restaurant, bar or concierge lounge

    Jul 5, 2025 Paul c

    Booked this hotel - be warned. There is no restaurant, bar or concierge lounge at this hotel. They have what they call "a la Carte" room service only and a "pop-up" bar Thursday to Saturday. They don't tell you this when they book. On one morning there was no kitchen at all so no food whatsoever. There is no coffee in the lobby and the water… Read more
    Booked this hotel - be warned. There is no restaurant, bar or concierge lounge at this hotel. They have what they call "a la Carte" room service only and a "pop-up" bar Thursday to Saturday. They don't tell you this when they book. On one morning there was no kitchen at all so no food whatsoever. There is no coffee in the lobby and the water is hidden so it's not obvious to find. They don't offer compensation unless you complain. The service was horrible, and I had to literally fight to receive a credit back. Don't go there until they fix this. They should be ashamed that they are not telling their guests. Who in their right mind books a hotel with no restaurant?? Read less
    Image of the Tripadvisor rating Business Hotel...not great for tourists

    Jul 4, 2025 CarrieD1979 Cleveland, Ohio

    First, the staff were absolutely phenomenal. We were really thrilled to be able to check in at 9:30 in the morning, since we’d had an early flight. And we were even more excited when our room got upgraded. The hotel restaurant was closed for renovations, so there weren’t any breakfast or lunch options in the hotel, but just through the breezeway… Read more
    First, the staff were absolutely phenomenal. We were really thrilled to be able to check in at 9:30 in the morning, since we’d had an early flight. And we were even more excited when our room got upgraded. The hotel restaurant was closed for renovations, so there weren’t any breakfast or lunch options in the hotel, but just through the breezeway there were several fast food restaurants and coffee shops, so that worked out fine. The rooms were lovely and modern—not a single complaint about the rooms. The hotel itself is not in a great location—it’s not super walkable to the touristy parts of town, but it’s clearly a big conference hotel and it served that purpose well. Read less
    Image of the Tripadvisor rating Great experience

    Jun 24, 2025 Neva S

    Desiree was amazing and above and beyond the call of duty. Concierge very helpful. Housekeeping friendly and excellent. Food service very helpful. Beautiful sunset from our room.