Sheraton Boston

Boston, USA

Star rating

Pool
Hotel exterior at night
Pool at night
MARKET
Pool
Lobby
MARKET
Fitness centre
Pool
Hotel exterior at night
Pool at night
MARKET
Pool
Lobby
MARKET
Fitness centre

The hotel

Putting you right in the historic heart of the Back Bay neighbourhood, the Sheraton Boston is in the perfect spot to explore this walkable city. And when you're back, there’s even pool and gym facilities to retreat to after a day of adventure. Step out the front doors and you’ll find some of the best bits of the city within a few minutes’ walk – from Boston Common and Public Gardens to the latest sightseeing attraction, View Boston with unbeatable 360 views over the twinkling skyline. There's also not one but two conveniently connected malls so you can shop to your heart's content.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Centrally-located in the heart of Boston's Back Bay neighborhood within walking distance to Copley Square and Newbury Street. Connected via an indoor passage to The Shops at the Prudential Center Mall. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

1,220 rooms and suites on 29 floors. All with air-conditioning, TV, tea/coffee-making facilities, complimentary bottled water, mini-fridge, bathrobes, WiFi access*, safe, iron and ironing board, bathrobes, bathroom amenities, and hairdryer. 

Traditional Rooms are 240 sq ft with 1 king-size bed, 1 queen-size bed, or 2 double beds, sleeping maximum 4 people.

Premium Rooms are 228 sq ft and have views of the Charles River, with 1 king-size bed or 1 queen-size bed, sleeping maximum 2 people. 

Executive Deluxe Rooms are 350 sq ft and have 1 king-size bed plus sofa bed, sleeping maximum 3 people. 

One Bedroom Junior Suites are 415-480 sq ft and feature a separate living room with sofa bed, and bedroom with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

  • Booking Bonus: Receive up to 50% off the accommodation cost when travelling between 24 Oct '24–31 Dec '25.Any applicable offers havebeen calculated into the prices shown. Offers may not be combinable.

Indoor swimming pool with outdoor deck and retractable roof. 24-hour fitness centre. 

Complimentary WiFi in lobby and public areas. Convenience store/Gift shop. Self parking $70 plus tax, per day (payable locally, subject to change). Laundry/dry-cleaning services*. Concierge. Room service*. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge. 

Please note: This hotel is currently undergoing renovations to the guest rooms, restaurant, and lobby. Noise disruptions will be kept to an absolute minimum. Room service will be available, allowing you to order breakfast, lunch, dinner, snacks, sweets and beverages. The check-in experience will move to a temporary space in the lobby for the time being, however you can also use the Bonvoy app to check-in. The pool deck remains early. The renovations are expected to be completed in October 2024.

Please note: one person must be 21 years or over in the room to check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1312)
  • Very good (1261)
  • Average (566)
  • Poor (177)
  • Terrible (217)
Image of the Tripadvisor rating Recommended for Guests that Sleep Through Anything

Aug 9, 2025 HotelSnobHannah New York City, New York

I recently traveled up to Boston for a work meeting. When I saw we were staying at the Sheraton Boston, I was a little nervous due to my hotel snobiness. Turns out, the hotel is newly renovated (and in fact, still under construction on some floors). The Sheraton was fine but I likely will not be returning any time soon. Providing my HSH list below… Read more
I recently traveled up to Boston for a work meeting. When I saw we were staying at the Sheraton Boston, I was a little nervous due to my hotel snobiness. Turns out, the hotel is newly renovated (and in fact, still under construction on some floors). The Sheraton was fine but I likely will not be returning any time soon. Providing my HSH list below for the finnnne Sheraton Boston: Pros: - Room had stand up round table/desk in room. I have never seen this and loved to work in the room! - Connected to mall which has lots and lots of dining options and good shopping - Great meeting space and beautiful ballroom with super high ceilings - Very nice, quiet lobby. This amazed me since it is such a big hotel. But there was something very serene about the lobby Cons: - Terrible noise level in sleeping rooms. During day I had to deal with background construction/drilling noise. At night, my fire alarm made a constant clicking noise. When I informed the hotel, I was told “we have heard this from several guests and need the fire alarm company to come review”. Cool. Would be great if you could call the fire alarm company... I also was able to hear my neighbor snoring for two nights straight - Thermostat super stinks. The system turns to automatic even if you continuously place on “High”, “Med”, or “Low” - Very small room service menu - Smallest closet I’ve ever had at a hotel I likely won’t be staying here again but it’s a fine option for people that can sleep through anything. Read less
Image of the Tripadvisor rating Large, modern, clean room

Aug 6, 2025 howardh675 Chicago, Illinois

Nice hotel. I didn’t get to explore much but I think the location is good. Rooms were nice, large, and clean. The bathroom and room’s front entryway were particularly modern. Elevators were fast and readily open. One improvement would be room darkening shades.
Image of the Tripadvisor rating Location wins; personal touch and pillows could need an update.

Aug 1, 2025 TripFeedbacker Copenhagen, Denmark

We had a lovely long stay, and splurged to the newly renovated rooms with a view. The room was bright, ok size. The pillows are horrible, almost like plastic covered. Location is great, we didn’t miss the restaurant (closed due to reno), as there are so many options nearby. The hotel is large and the front office/concierge experience is rather… Read more
We had a lovely long stay, and splurged to the newly renovated rooms with a view. The room was bright, ok size. The pillows are horrible, almost like plastic covered. Location is great, we didn’t miss the restaurant (closed due to reno), as there are so many options nearby. The hotel is large and the front office/concierge experience is rather impersonal, you sense it’s a machine thar runs without much personal touch. But location and clean, bright rooms did it for us. Read less
Image of the Tripadvisor rating Kindest people, clean and accommodating

Jul 28, 2025 413jennad Manchester, Connecticut

We arrived to Boston on a Saturday evening and were attempting to check in to our handicapped room Hilton across the street. We had so many problems at Hilton that we got frustrated and walked across the street hoping the Sheraton could help. We met Glayson, Myat, Kyla and Al (bell captain). All 4 were incredibly kind and understanding. They… Read more
We arrived to Boston on a Saturday evening and were attempting to check in to our handicapped room Hilton across the street. We had so many problems at Hilton that we got frustrated and walked across the street hoping the Sheraton could help. We met Glayson, Myat, Kyla and Al (bell captain). All 4 were incredibly kind and understanding. They were able to get us a handicap accessible room at a very discounted rate as they recognized that my husband is a disabled veteran. Al helped us tour several rooms to make sure needs would be met as well as offering suggestions for rooms that would be best (he knows every room in the building!) Glayson kindly got us the discount working with his manager, Myat checked in with us the next day in the lobby again to make sure everything was comfortable. Daylin was very kind at check out. Louis was very helpful with luggage on check out and the lead valet gentleman was sure to take good care of our car as it has special hand controls and we were worried about people being able to manage our car in valet. The pool and gym area were clean and very nice, the gift shop was great and the hotel was connected to the mall which was very convenient to Dunkin, CVS, shops, restaurants and View Boston. Cons- construction noise as they are remodeling the facade but this was disclosed to us on check in. Other than that the Sheraton saved our weekend away and we could not be more grateful. Would absolutely stay again. Read less
Image of the Tripadvisor rating Great location, great hotel!

Jul 17, 2025 barbaraandjmbb Gulfport, Mississippi

Couldn't possibly find a more perfect location. Near Fenway Park ( busy tourist season, we walked), museums, adjacent to The Prudential Center... Classy hotel.