Immerse yourself in the heart of historic Boston at The Newbury. With its elegant charm and modern comforts, this iconic hotel offers a perfect retreat. Enjoy luxurious rooms and suites, just steps away from top shopping spots and dining. Whether you're relaxing in cosy rooms or exploring the city, The Newbury promises a memorable stay with a touch of luxury and exceptional service. Experience the vibrant city with a stay at The Newbury – where history meets modern comfort for a truly special getaway.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Where is it
The Newbury Boston hotel is located in the prestigious Back Bay neighbourhood. 4 miles from Boston Logan International Airport, with an estimated travel time of around 15-20 minutes by car depending on traffic conditions.
Hotel information
All rooms and suites are equipped with the following amenities: air-conditioning, Wi-Fi, coffee maker, minibar*, Rainforest shower, turndown service, and bathrobe and slippers.
City View rooms, approximately 390 sq ft, with 1 king-size bed, sleeping maximum 2 adults.
Studio Suites are approximately 488 sq ft, with living room space, work area, and marble bathroom with walk-in rain-forest shower. With 1 king-size bed, sleeping maximum 2 adults.
Classic Suites are approximately 580 sq ft with 1 king-size bed, sleeping maximum 2 adults.
Contessa, a modern glass terrace that offers sweeping views of the Back Bay. The Street Bar (open daily for breakfast, lunch and dinner). The Library lounge.
This hotel has a resort fee of $46.58 plus tax per room, per day (payable locally,subject to change)
Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Based on 388 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (326)
Very good (22)
Average (14)
Poor (10)
Terrible (16)
Terrible financial management & lack of communications
May 12, 2025KHM83Doha, Qatar
As much as the arrival was easy & smooth, except that the whole experience turned down due to their repeatedly financial issues and mistakes.
Despite the efforts to communicate with the hotel staff, they always are late in replies.
In room service is very expensive, specially the laundry.
No complementary breakfast.
They don't clarify their…
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As much as the arrival was easy & smooth, except that the whole experience turned down due to their repeatedly financial issues and mistakes.
Despite the efforts to communicate with the hotel staff, they always are late in replies.
In room service is very expensive, specially the laundry.
No complementary breakfast.
They don't clarify their charges and you have to argue at the check-out, such as luggage service.
They authorized the payment for the whole stay. However, when they withdraw the amount, they took a portion of it and they attempt to take the remaining balance a double payment without waiting for previously authorized amount to return to my bank account.
After check out by 2-3 days, they with draw again an unjustified amount, even after settling the invoice.
Emails have been sent and no response.
Any hotel that doesn't give assurances and clarity to the customers is not a place a to visit.
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Disappointing Stay with Poor Service and Billing Issues
May 9, 2025AA11188Doha, Qatar
Our stay at this hotel was a major letdown. The service was by far the worst I’ve ever experienced! slow, unorganized, and unprofessional. Essential services like the concierge and guest service were poorly handled, with no sense of consistency or care.
To make things worse, we were hit with several unexpected charges, including being charged…
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Our stay at this hotel was a major letdown. The service was by far the worst I’ve ever experienced! slow, unorganized, and unprofessional. Essential services like the concierge and guest service were poorly handled, with no sense of consistency or care.
To make things worse, we were hit with several unexpected charges, including being charged twice for parking.
I’ve tried following up to resolve these issues, but no one seems willing to take responsibility.
This hotel did not live up to its five-star label at all. The experience was frustrating from start to finish, and I wouldn’t recommend it to anyone looking for quality service or transparency.
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Incredible Hotel and Service
Apr 27, 2025TravelswithMalFlorida
This hotel was amazing. The rooms, beds, amenties, service, etc all wonderful.
Chad was our bell hop and he was incredibly helpful and attentive. Our room was very nice and the beds were so comfortable. I loved the amenties of the robes and slippers. The room service was on time and delicious.
The library downstairs had complimentary coffee,…
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This hotel was amazing. The rooms, beds, amenties, service, etc all wonderful.
Chad was our bell hop and he was incredibly helpful and attentive. Our room was very nice and the beds were so comfortable. I loved the amenties of the robes and slippers. The room service was on time and delicious.
The library downstairs had complimentary coffee, water, and snacks at different times throughout the day, which was wonderful.
We also went to the Street Bar every day, if not twice, some days. We just really enjoyed the laid-back and classy ambiance. Not jam-packed with kids or young kids but more of an older crowd.
We had no problems with finding a spot to sit and grabbing cocktails and appetizers.
We tried their deviled eggs and oysters, which were delicious. You really can't go wrong with any of the cocktails there.
Our service was top-notch each time we went.
G, Tyler, and there was another bartender from Bulgaria, and I didn't catch her name. They were all great and made great recommendations.
The hotel also threw events for marathon weekend and they were super nice! We will be back next year!
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A Journey Back to Timeless Hospitality
Apr 26, 2025Nick Y
Staying at this hotel felt like stepping back almost a hundred years, in the best possible way. Everything was built with true quality — from the elegant design to the solid craftsmanship that you rarely see today. Traditions are carefully preserved, giving the whole experience a sense of quiet dignity.
The staff were genuinely warm, attentive…
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Staying at this hotel felt like stepping back almost a hundred years, in the best possible way. Everything was built with true quality — from the elegant design to the solid craftsmanship that you rarely see today. Traditions are carefully preserved, giving the whole experience a sense of quiet dignity.
The staff were genuinely warm, attentive without being overbearing, and made me feel truly welcome. It’s rare to find a place that honors its history so well while still feeling so comfortable and alive. I would love to return.
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Can't go wrong
Apr 25, 2025rgr0ves
The Newbury is a very nice hotel with a great location. The room is very comfortable. The Contessa restaurant is fabulous - great view and good food (if a bit expensive). The staff are very attentive and helpful. The meeting room space was very comfortable and the food served buffet style was very good.
Terrible financial management & lack of communications
