Westin Copley Place

Boston, USA

Star rating

Hotel exterior
Bar 10
Studio Suite
King Studio Suite
Ingredients
Traditional Room
Traditional Room
Fitness Centre
Executive Suite
Executive Suite
Club Lounge
Bar 10
Bar 10
River View Room
Fogo De Chao
Lobby
Hotel exterior
Bar 10
Studio Suite
King Studio Suite
Ingredients
Traditional Room
Traditional Room
Fitness Centre
Executive Suite
Executive Suite
Club Lounge
Bar 10
Bar 10
River View Room
Fogo De Chao
Lobby

The hotel

If you're looking to get amongst the very best of Boston's Back Bay area then The Westin Copley Place gives you a plush platform from which to spring into all the downtown action. With in-room yoga on demand, Heavenly baths and beds adding to the contemporary comforts to be found in your guest room or suite, and discounted services at Release Well-Being Centre just down the road, your body and mind will be fully looked after. Making space for dining out is also an excellent idea whilst in Boston and as you'll find a Brazilian steakhouse on-site, as well as craft cocktails served at Bar 10. From the views from the Pru's 50th floor to the brownstone boutiques on Newbury Street, the Westin Copley Place provides access to all of Boston, with a walkway entrance to Copley Place Mall just the tip of the iceberg with regards to things to do in the City on the Hill.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Back Bay location on Huntingdon Avenue, close to numerous downtown attractions, including Copley Place Mall which is connected via a second floor skywalk. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

803 rooms and suites, across 36 floors. All with air-conditioning, WiFi access, HDTV, iPod docking station, tea/coffee-making facilities, safe*, mini fridge, iron and ironing board, bathroom amenities, bathrobe, and hairdryer.

Traditional Guest Rooms are 293 sq. ft and have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

City View Rooms are 392sq ft and have views of Hancock Tower, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Corner King Larger Rooms are 400sq ft and have views over Boston, with 1 king-size bed, sleeping maximum 3 people (3rd person on a rollaway bed).

River View Rooms are 392sq ft and have views of Charles River, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Studio Suites are 480–550sq ft and have views of the city from their corner location, with 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people (5th person on a rollaway bed).

River View Studio Suites are 550sq ft with views of Charles River and a spacious living area, with 1 king-size bed plus a sofa bed or 2 queen-size beds plus a sofa bed, sleeping maximum 5 people.

Executive One Bedroom Suites are 550sq ft with city views, and a separate living room, with 1 king-size bed, sleeping maximum 3 people.

Club Rooms provide access to the club lounge which includes complimentary continental breakfast, hors d'oeuvres, complimentary non-alcoholic drinks, high-speed WiFi, and complimentary business services. 

  • Booking Bonus: Book by 30 Apr '26 and receive up to 50% off when staying a minimum of 3 nights.  Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply.

Fogo de Chão (Brazilian steakhouse, open for lunch and dinner). Bar 10 (cocktails and classic American dishes, with live music on select evenings). Ingredients (coffee bar, serving Starbucks® and grab-and-go food). Room service*.

24-hour WestinWORKOUT fitness centre. RunWESTIN® guided runs and walks. In-room yoga.

Complimentary WiFi access. Valet parking $70 plus tax, per night (payable locally, fee subject to change). Laundry service*. Gift shop.

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2599)
  • Very good (1596)
  • Average (541)
  • Poor (210)
  • Terrible (157)
Image of the Tripadvisor rating No respect for customers time

Aug 1, 2025 Rami460 Riyadh, Saudi Arabia

Unfortunately one of the most bad experience i had and as a platinum elite member had to wait one and a half hour for my second room to be ready ... I think you guys need more training in customer service ... Very bad service
Image of the Tripadvisor rating Hidden charges, misinformation from front desk, don’t recommend

Aug 1, 2025 Amay S

This place is meh. Nothing special or interesting and for a similar price or cheaper, you can easily find a nicer hotel. Especially considering all the hidden fees when booking. Expect to pay about 20% more than what your booking says. The first day I arrived I clarified with the hotel front desk staff on how the destination fee is charged. I was… Read more
This place is meh. Nothing special or interesting and for a similar price or cheaper, you can easily find a nicer hotel. Especially considering all the hidden fees when booking. Expect to pay about 20% more than what your booking says. The first day I arrived I clarified with the hotel front desk staff on how the destination fee is charged. I was told that this fee was already factored in the total price that I was given when making the initial booking and I asked for a calculation of the total cost. The calculated number was the same as I was given when booking, but when I received my final bill, it seems the front desk staff completely lied about this. Don’t recommend this place, but I do recommend the Kimpton Marlowe in Cambridge, hotel price was similar with much better amenities, transparency about costs, and staff who are properly trained and informed. Read less
Image of the Tripadvisor rating Fire alarm

Jul 26, 2025 Wendy L

I've stayed in countless hotels, and I've had a couple of fire alarm incidences....but I've never had a fire alarm go off at 2am two nights in a row....and have the hotel be so unapologetic. The first night the fire alarm went off at 2am, I thought to myself, this happens - it sucks but it happens. The second night the fire alarm went off at… Read more
I've stayed in countless hotels, and I've had a couple of fire alarm incidences....but I've never had a fire alarm go off at 2am two nights in a row....and have the hotel be so unapologetic. The first night the fire alarm went off at 2am, I thought to myself, this happens - it sucks but it happens. The second night the fire alarm went off at 2am, I thought, oh my god...what is happening?? As many people might know, they continue to make announcements so the alarm really lasts for 20-30 minutes, and then it takes a while to not be on guard and calm down enough to fall back asleep. When I was checking out, I asked what happened, and they told me that it's a known issue, and they have been having issues with their fire alarm provider. What? Seriously? It's a known issue? And they just woke up the entire hotel at 2am? Insane. I asked for compensation for the lost sleep and disruption. They offered me 10,000 Bonvoy points. I mean, they should have just offered me a slap in the face. The last two times I've stayed here, they've also added an additional $40 per day for parking after my folio had been printed. I unfortunately had to call the finance department at the hotel to argue that I didn't get valet parking. I have never even driven in Boston! Read less
Image of the Tripadvisor rating Like my Home in Boston

Jul 19, 2025 Oguz T Istanbul, Turkiye

Whenever I visit Boston, the Westin Copley is my go-to hotel. It may not be the most luxurious property, but it delivers consistent quality and comfort. The location is unbeatable, and a room with a view of the Charles River makes the stay especially enjoyable.
Image of the Tripadvisor rating Overcharged and poor customer service

Jul 17, 2025 Zoezoerson Seattle, Washington

The hotel overcharged me $500 and will not make it right. I booked a package advertised on their website that was supposed to give me 40% off the second room “at checkout”. The package was stated clearly on my confirmation email. I was charged full price and the front desk said accounting would resolve the issue the next business day. It is… Read more
The hotel overcharged me $500 and will not make it right. I booked a package advertised on their website that was supposed to give me 40% off the second room “at checkout”. The package was stated clearly on my confirmation email. I was charged full price and the front desk said accounting would resolve the issue the next business day. It is now 3 weeks later and multiple unanswered calls and I am still not refunded. Also note that they forgot multiple times to give me the $20 credit for food/drink as part of the “resort fee” $35 per room they charged me. Seems to me this place is trying to take advantage of people, hoping people won’t notice. Stay away Read less