Recently returned from a couple of nights stay over the Christmas period. We were very happy with the room amenities and decor, although first impression was it was a tad small/cramped, but soon felt at home there.
We understand the place has recently undergone extensive renovations and it certainly showed. Everywhere was crisp and clean and even had that new paint smell still. Furniture and fittings in public areas and the room appeared new and fresh. It appears they didn’t just paint over the old, but ripped the old out and replaced everything, especially noticeable in the bathroom.
All the staff we engaged with were fantastic ambassadors for the hotel. Polite and professional as well friendly, sociable and helpful, including the wait staff in RAYA and the bar staff in the Lobby Bar. Too many to list by name, and unfair to those whose name we didn’t catch. Kudos to them all.
The grounds are beautifully maintained and walkways aplenty. Only comment (not a complaint) would be it can be a tad hilly if you are of a certain age, but having said that they do have a golf cart shuttle that will take you down to the beach area, and more importantly back up again!
Only minor gripe would be the abundance of people with dogs in residence. We know this is how it is these days with most hotels. Generally speaking they are well behaved, but just a pet peeve of mine (no pun intended). And trust me, I’m a dog lover.
All in all, we would certainly return one day, hopefully in the summer when we can enjoy more of the amenities, as rain rather put a damper of fully using what the hotel has to offer.
Overall impressed and happy with our stay.