Caesars Republic Lake Tahoe

The location was great and I enjoyed the casino. The room was nice, bed was comfortable and had enough space. I know it's silly to complain about "resort fees" because it is what it is, but I find the fees pretty ridiculous. Anything in this "resort" that we used, we paid for. We spent our money in the casino, on coffee, and for dinner at Hell's Kitchen. We also paid for parking in their garage and spent quite a bit of money to attend a concert at their venue. Maybe they should just charge people who use the pool? Not sure if I would have used it because late August was very chilly and also it rained. There is no everyday maid service. If we wanted it we had to contact the front desk, which isn't hard ... but it sure would be nice to just have fresh towels everyday automatically. The shower, ugh, while it was very pretty, the water pressure was awful. Took forever to rinse my hair. Also the drain backed up so much we had to stand in two inches of water by the end of the shower. One last gripe. On the tv they had an option to cast from your device. This also did not work, didn't seem like it was even set up. I don't understand why all hotels don't have steaming service in their tvs. It's nice to be able to watch what you want when falling asleep. Maybe that's what they can use the resort fees for. Read less

The new rooms on The Remus Tower are beautiful. New beds, good coffee in room with Keurig, modern decor, mini bar options are pricey but there’s lots of new restaurants so you don’t really need it. We even ordered room service and it was delivered timely and it was tasty! The hotel is looking so updated now. New slots are fun. What a nice nice improvement! Can’t wait till they are completely finished with all the updates. Read less

ZERO stars. Stay at your own risk. I very, very seldom do a review, good or bad. This should tell you just how very, very bad our experience was. OMG. Oh my goodness, let me find a few positive things to say first. The towels, bed linens and shower fixtures are pretty nice. No complaints there. The bell service folks and bartenders are attentive and friendly. We did not visit the pool or fitness room. Now the rest; buckle in as grandson likes to say. This will be long. First of all, things go wrong; any hotel can miss the mark on occasion. It happens and we roll with it. But this was such a total fail on so many levels it is hard to give them a pass. Many things could have been easily rectified with a little customer service and housekeeping attention to detail. We enjoy casino hotels and have stayed at many. If you don’t gamble (we do) there really is no reason to stay here. Even if you do gamble, there are plenty of really nice places to stay on the main drag there, and you can walk to all the different casinos. It’s our understanding the casino went through quite an extensive renovation. It is a decent size (not Vegas huge), but it was very empty of patrons, and lacked any kind of action/excitement, day or night. No bells and whistles going off, no announcement of jackpots, Yes, slots were tight, but you know how it goes. If you like video poker, you might be disappointed in the games selection. If you like to play quarters at the poker bars, there are a very few of those machines. In fact that’s true all through Tahoe. If you decide to stay at this hotel for one reason or another, I recommend you call the hotel directly rather than booking online as we did so your e sure to get want you want. The Remus Tower (where we were) is the short, old, plain looking tower closest to the street. The Romulus Tower is the new glitzy looking one. We didn’t see any of those rooms, so check reviews. Some were pleased. Some say it’s a hike to get to the rooms. Once we saw our room, we presumed it was an old and unrenovated one that they just slapped some new paint on the walls and the like. We were shocked to learn from the bellman who took our bags down the day we left, that those rooms too were entirely gutted down to the studs. We said -- well then they should get their money back from the contractor because it was the worst room we ever stayed in by far. Be aware parking is not free, whether or not you are staying at the hotel, and whether you valet or self park. $30? Maybe it was $35. Like most hotels these days, they have mobile check in, which we did and said we would arrive by 1pm. We understood there is a fee for check in before 4 and that there was no guarantee there would be an early room. Mobile check in here accomplishes nothing, however. I did receive an email acknowledging my check in, which said I would receive another email when the room was ready. But that email never came. So at 5pm (!!) we left the casino and went down to the front desk to find out what was going on. No apology was to be had. Rather, despite no one else in line and 4 employees standing there chatting, apparently not one had the tiniest amount of customer service skills to pick up the phone or use whatever method they employ to notify folks their room is ready. We were offered no explanation, no gee we’re sorry, nothing. I showed them the email we received advising they would email when the room was ready, but we merely received a shoulder shrug. We asked if they were able to offer us an upgrade, and they said we didn’t reserve a higher tier room but they could upgrade for a fee. Big sigh. So, we were hoping, at least they’d give us one of the better rooms in our level. That didn’t happen. Our reservation details described it as including a small couch. Nope, no couch. There was a small round table in front of the narrow window, with ONE chair. Out that window was a view of the roof and various HVAC and other equipment. (See photo; 8th floor). If you were to look way off to the side, you could see a small sliver of lake. The bathroom sink didn’t drain. The faucet handle for the cold water was broken. The door handle to the bathroom was broken. The Kleenex box had 2 tissues in it. The shower wall dispensers for shampoo, conditioner and body wash were on their last drops. No other toiletries provided. The HVAC system for the AC is so roaring loud we had to put the TV on max volume. Then in the middle of the night for some inexplicable reason major HEAT came gushing out despite our August temperatures. The lighting is terrible, no lamps, and finding the switches to turn on the wall lights is an exercise in frustration. If you have 2 beds, the nightstand between is attached to the wall, very shallow and has no drawer, rendering it quite useless. The mini bar is VERY front and center, taking up a good portion of the limited counter space. No complimentary water; only for an outrageous fee at the mini bar. DON’T TOUCH anything there unless you want to be charged immediately. If you have children, it is particularly tempting and easy picking! A candy bar is $12 – or was it $15? Prices are not posted; you need to scan a QR code. Read the tiny print on the card. The closet is weirdly located, not up near the entry door/bathroom area as is typical. You need to cross the room, with very limited space to walk between the bed(s) and counter area, to the opposite side of the room, next to the window, in the corner. There is a HUGE framed print of a wolf on the wall facing the beds. So nice to wake up to. Yikes. Who designed these rooms?! Restaurant choices are very limited. Casino level has the high-end Wolf by Vanderpump (quite the decor! And $$$, read reviews) and Gordon Ramsay's Hell's Kitchen. There is a food court type area at the hotel lobby level, coffee and pastries, a couple other minor things, gift shops. There is still the tunnel going over to Harrah's, with a few choices over there. Nothing like a coffee shop type place with a little bit of everything, wish there were. There are better choices outside the hotels. We ate at Sapori's Italian restaurant up on the 18th floor. They were seating only on the side with views of the roof (yes, even from the 18th floor) and construction. Again, off to the far side was a sliver of lake. The entire side of the restaurant with the stunning lake views they tout was closed. Food was ok, expensive for what it was, particularly since ambiance was severely lacking without a view you’d be expecting from the 18th. The gentleman who served us was delightful, as was the bus service. Good luck with whatever you decide. We won’t be back to this casino hotel. Read less

This hotel is going thru a major remodel. We stayed in the Remus tower which was completely renovated. The room was a Premium 2 Queen with partial view as the description. The room in reality was a very small room with a very partial view of the road and mostly a view of parking area. The new furnishing were very nice. The Remus tower is the most centrally located. The Romulus tower is quite a hike at the very back of the hotel. Parking is awful. Garage is a mess. There are only 2 EV chargers and they are blocked off. The two Valet attendants we interacted with were very rude. Vanderpumps restaurant was fantastic. Service and food were 5 stars. We will be back! Read less