Harrahs

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Harrahs | Heavenly, Lake Tahoe | Virgin Atlantic Holidays

Heavenly, Lake Tahoe

4 stars

As soon as you arrive, you’ll see the natural stone and soothing wood panelling, like a giant Alpine-style retreat. This one overlooks the picturesque Sierra mountain range and Lake Tahoe. You can even enjoy these views from the picture windows in your room which, handily, is soundproofed to make sure you get a good night’s sleep. You may need it after exploring Heavenly's trails. Plus there’s so much to do here, from gambling in the casino and taking in one of the shows, to dining in fabulous restaurants (or in the all-you-can-eat buffet if you’re really hungry!). If all that sounds far too strenuous by half, fear not. The spa treatments, steam room, heated pool and sauna are all perfect for relaxing.

Amenities

Ski
Bar
Casino
Evening Entertainment
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
Night Club
Restaurant
Spa
Swimming Pool

Explore the local area

Two blocks from Lake Tahoe and a similar distance from the speedy Heavenly gondola.

Hotel Information

Room Information
Room Upgrade Information

512 soundproofed rooms on up to 18 floors in 1 tower with 8 lifts. All with his and hers bathrooms, sitting area, air-conditioning, satellite TV with pay-per-view films and games, WiFi access, alarm/clock radio, mini-bar, hairdryer, tea/coffee making facilities, iron and ironing board, safe, and bathroom amenities.

Deluxe Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. Cribs, rollaway bed and fridge available on request*.

Hotel details

Facilities

Friday’s Station Steak & Seafood Grill with lake views (open for dinner). Brew Brothers (serving casual American fare and drinks in the heart of the casino floor, open late). Sapori Italian Kitchen (authentic Italian cuisine). Starbucks®. 4 bars. Casino with tables and slots (over 21s only). Peek Nightclub*. Glass-domed indoor swimming pool. Hot tub. Fitness centre* with gym, sauna and steam room. Spa* (massages, Roman baths, steam room and saunas). Beauty Salon*. Gift shops. Business centre* with Internet access*. Golf* nearby (summer only). Self parking $15 per night for hotel guests, valet parking $20 per night for hotel guests (payable locally, subject to change

Resort Fees

This hotel has a resort fee of $29.95 plus tax per room, per day (payable locally, subject to change).

Resort Fees Detail

Resort fee includes: - high speed WiFi for four devices per room per day - Fitness centre access for two daily - unlimited local calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Additional Information

*Denotes local charge

Please note: a Douglas County Tourism Surcharge of $5 per room per night will apply to bookings at this hotel (payable locally).

Trip advisor rating

4.1/5

6,598 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

49%

Very Good

28%

Average

12%

Poor

Terrible

“Careful on room selection”

Sep 10, 2025KittyL02

Apparently basic room means old outdated furniture and paint peeling from the windows. Premium rooms may be in better care. Also enjoyed the pink sprinkles on the floor from the previous tenant in 1420. In need of an update and a vacuum that reaches under the bed.. I will say the Brew Brothers addition is a plus. The previous food court was blah. The smash burger at Brew Brothers is recommended.

“Not the Harrah’s Experience We Expected: Mold, Alarms, and Mismanagement”

Aug 30, 2025MCSup

I stayed at Harrah’s Lake Tahoe from 8/26–8/29 and unfortunately had a very disappointing experience. On our first night, a fire alarm went off at 3:08am, forcing us to evacuate from the 14th floor. We spent about 15 minutes in the lobby before being told it was a false alarm caused by a faulty smoke detector. Elevators were down for nearly an hour, and security eventually directed us to climb 14 flights back up to our room — only for the elevators to start working as we arrived. The lack of communication and poor handling of the situation made it exhausting and stressful. We found out after the fact that aging infrastructure in the building was the cause of the alarm. Our room also had serious maintenance issues. The main bathroom had black mold in the shower and a bathtub façade that was broken and falling apart. We were offered “upgraded rooms” to move into, but they were actually downgrades at higher prices, so we stayed put. The property did provide partial compensation — a waived upgrade fee, half off the rack rate for the first night, and a $100 dining credit — but this fell short of addressing the disruption, health concerns, and the fact that we were celebrating a birthday that ended up being overshadowed by these problems. For the price and reputation of Harrah’s, I expected far better. The combination of safety concerns, room conditions, and inadequate follow-up made this a disappointing stay, and I would hesitate to return unless improvements are made.

“Terrible hotel”

Aug 26, 2025Jet229909

What the hell is the resort fee for? Basically no channels on the TV. Have to call housekeeping to get 1 days worth of hair conditioner. Had to notify front desk we had no hair dryer in either of 2 bathrooms. They brought one which shorted out and I left a voicemail for the front desk that was never returned. There was one box of tissues in 1 bath, none in mine. Asked for wash cloths and were given bathmats. Trash was left at the elevators 3 days in a row. I will never stay here again nor will my friends and family.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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