DoubleTree by Hilton Buena Park

Anaheim, Los Angeles

Star rating

The hotel

You can enjoy comfortable, spacious rooms and friendly service a mile from Knott's Berry Farm® theme park when you book your stay at the Doubletree. It also boasts the largest outdoor heated pool and whirlpool in the area, making it the perfect place to enjoy a fantastic Californian holiday. You're situated in a great location, close to all attractions, including Disneyland® Resort which is 6 miles, and a free shuttle ride, away. For shopaholics, Buena Park Downtown mall is a short drive away.

Amenities

  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Free transport to theme parks
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

In the centre of it all, close to shops, bars, restaurants and theme parks. Pirate's Dinner Theater, Knott's Berry Farm, Soak City Waterpark & Medieval Times are within a mile of the hotel. A free shuttle operates to Disney's California Adventure, Disneyland Resort and other attractions.

Hotel information

247 rooms on 4 floors with 2 lifts. All with air-conditioning, 37" LCD HD TV, telephone, complimentary WiFi, mini-fridge, tea/coffee-making facilities, hairdryer, iron and board. Standard Rooms feature pool or city views, with 1 king-size bed or 2 queen-size beds; sleeping maximum 4 adults. All rooms are non-smoking.

Executive rooms include the following benefits:- Complimentary water - Private key access floor - New clock/speaker/USB charger - Keurig coffee machine - New lap desks - USB chargers.

Complimentary shuttle (with the exception of Sunday's, reservations required) to Disneyland® and attractions within a 3-mile radius. Complimentary self-parking.

Ventana’s Restaurant (open for breakfast, lunch and dinner, children eat free - up to two children ages 8 and under). Marbles lobby bar and lounge (lunch, dinner and drinks).

Heated outdoor pool and whirlpool. Fitness centre.

Room service*. Gift shop. Laundry/dry-cleaning service*. Complimentary WiFi. Concierge service.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (310)
  • Very good (225)
  • Average (108)
  • Poor (32)
  • Terrible (42)
Image of the Tripadvisor rating Comfortable and feel like home base on some staffs.

Aug 8, 2025 Keh K

The best experience because some staff are awesome hospitality. Tommy is assistant Mg as I first even thinking that he is hotel director because the way he treating customers. Any needs or issues he always there help and resolved. He is fit as higher position and the best pay as he hard working since day one I stay here. The only reason I come… Read more
The best experience because some staff are awesome hospitality. Tommy is assistant Mg as I first even thinking that he is hotel director because the way he treating customers. Any needs or issues he always there help and resolved. He is fit as higher position and the best pay as he hard working since day one I stay here. The only reason I come back to stay here because this amazing hard worker I ever see. ( always see him cover other workers shifts and stay work double shifts) . I give him 7stars He should receive award from his work Cooperation because well deserved ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Read less
Image of the Tripadvisor rating Rooms are not cleaned and strange hair found in the bed. Bad customer service and health concerns

Aug 8, 2025 professore849 Visalia, California

Absolutely disgusting. Came back late at night from long day at the Park. Housekeeping had supposedly cleaned the room. Found strange human hair and either food or dirt on the bedsheets. The front desk manager's solution was to send the security officer to my room with clean sheets. The manager expected me, the guest, to change the dirty sheets… Read more
Absolutely disgusting. Came back late at night from long day at the Park. Housekeeping had supposedly cleaned the room. Found strange human hair and either food or dirt on the bedsheets. The front desk manager's solution was to send the security officer to my room with clean sheets. The manager expected me, the guest, to change the dirty sheets they put on the bed. When I worked at a hotel, I would unclog toilets if we had to. The customer service here is horrible, and this shouldn't even be a Hilton due to this level of customer service. To top the whole incident off, the housekeeper who supposedly "cleaned" my room left a card asking me to tip! I would avoid this hotel. Reporting this concerning unhealthy condition up the chain to Hilton. Read less
Image of the Tripadvisor rating Feels like home

Jul 29, 2025 Jeffrey C

I Feel welcome at this hotel especially from being a diamond member. I would like to thank Tommy and Jessica for checking me in with a smile. The room was also nice and cleaned with cold working AC. Awesome location with the free access and near to the famous portos bakery. Btw the cookies are the best!
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Jul 17, 2025 Paul B

From the moment I walked into the lobby, I was greeted by Nike, she made me feel very welcome… she was very helpful and friendly… she showed me a map of available rooms and let me pick… this made it so much easier for me… and she also gave me a warm cookie at the end… Nike… you are Great !!! The room was perfect…. Thank you so much….
Image of the Tripadvisor rating Worst hotel very complicated

Jul 15, 2025 Xavier G

Worst hotel I’ve ever been too. They charged me for two nights when I only stayed one. The host said my total for one night was $208 with the $50 refundable deposit. Then was charged $317. I called them and they explained the policy since I got a room at late night at 3am. It counts as two nights. Even thought the host didn’t mention ANY of that… Read more
Worst hotel I’ve ever been too. They charged me for two nights when I only stayed one. The host said my total for one night was $208 with the $50 refundable deposit. Then was charged $317. I called them and they explained the policy since I got a room at late night at 3am. It counts as two nights. Even thought the host didn’t mention ANY of that to me when I was getting the room . Then when I looked at my bank statements after the phone call. Now it says I’m being charged THREE NIGHTS. So yeah don’t stay at this hotel. They are way too complicated with their policies. Read less