Hilton Los Angeles Universal City

Hollywood, Los Angeles

Star rating

Corner King Room
Atrium Lounge
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
Atrium Lounge
Standard 2 Double Room
Standard King Room
Standard Bathroom
Cafe Sierra
Pool
Fitness Centre
Standard King Room
Reception
A video preview image
Corner King Room
Atrium Lounge
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
Atrium Lounge
Standard 2 Double Room
Standard King Room
Standard Bathroom
Cafe Sierra
Pool
Fitness Centre
Standard King Room
Reception

The hotel

A Hollywood hangout with noteworthy neighbours, this LA bolthole’s just a block from the theme park heaven of Universal Studios, and just a subway trip from the star-studded sidewalk of Hollywood Boulevard. That hasn’t stopped Hilton Los Angeles Universal City coming up with a few extra treats of its own though – our favourite being FIVE on the Hill, where you can enjoy signature dishes and freshly-curated cocktails with Hollywood Hills in the background. Most make a beeline straight for Universal Studios – and, despite it being just around the corner, there’s a complimentary shuttle to save you walking (great for hot days!). And, while you’re there, you can also take in a movie, grab cocktails or craft beers, hit big-name shops, and dine at celeb-chef eateries in the neon lustre of Universal CityWalk.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Hot tub
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

In the entertainment district, one block from the entrance to Universal Studios Hollywood. Close to the red line Metro station. Transfer time from Los Angeles International: approx 30 minutes.

Hotel information

All rooms feature air-conditioning, 32-inch TV with premium cable channels, mini-fridge, coffee maker, safe, hairdryer, WiFi access*, iron and ironing board, bathroom amenities.

Standard Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Corner Rooms have 1 king-size bed and a sofa bed, sleeping maximum 4 people. 

Universal View Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Universal View Corner Rooms have 1 king-size bed and a sofa bed, sleeping maximum 4 people.

One Bedroom Suites have a separate living room with sofa bedc, refreshment area with mini fridge and microwave, master bedroom with separate shower and soaking tub, and bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Universal View One Bedroom Suites are the save as above, with views of Universal Studios Hollywood.

Executive Rooms are located on a higher floor with premium amenities including bath robes and slippers, and also include complimentary continental breakfast.

Complimentary shuttle service to Universal Studios Hollywood. Self-parking $45 per night, Valet parking $55 per night (payable locally, fee subject to change). 

Coffee Corner (serving hot and cold drinks and grab and go snacks, open Mon - Fri mornings). Cafe Sierra (serving buffet breakfast daily, seafood and prime rib buffet on Saturday evenings, and champagne brunch on Sunday's). FIVE on the Hill (outdoor dining with views of Hollywood Hills, open for dinner and drinks Sun - Fri, and during the day in Saturday). Atrium Lounge (lobby lounge serving beverages and snacks, with live piano music in evening). Pool Bar & Grill (serving food and drinks during the day).

Outdoor swimming pool and whirlpool. Poolside cabanas*. Fitness centre. 

WiFi access*. Concierge. Room service*. 

This hotel has a resort fee of $19 plus tax, per room per night, payable locally. Subject to change.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3253)
  • Very good (1796)
  • Average (784)
  • Poor (294)
  • Terrible (245)
Image of the Tripadvisor rating Good or Bad !!

Jul 3, 2025 adeliah87 Las Vegas, Nevada

I have mixed feelings about this hotel. I stayed for 3 days and 2 nights to visit Universal Studios. Check-in was smooth, and I was happy with the reception staff, who were friendly and informative. We were upgraded to a nice room. The room was impressive, effectively combining two rooms into one spacious area. The first was a bedroom with a full… Read more
I have mixed feelings about this hotel. I stayed for 3 days and 2 nights to visit Universal Studios. Check-in was smooth, and I was happy with the reception staff, who were friendly and informative. We were upgraded to a nice room. The room was impressive, effectively combining two rooms into one spacious area. The first was a bedroom with a full bathroom, including a large bathtub and a Japanese toilet. The bed was comfortable, and there was a sofa. The second room served as a living room, with a large dining table, a sofa bed, and a work table. There was also a small kitchen equipped with a microwave and a coffee machine. The air conditioning was cold, and the Wi-Fi was adequate. The hotel had a pool, which my daughter enjoyed. Everything was fine until the day of checkout at 9 am. I went downstairs to order breakfast, and when I returned to the room, I found cleaning staff had entered and started cleaning without our permission. They then told me I had already checked out, which was not true—I had only ordered breakfast at 9 am. When I complained, they said they just wanted to clean, which didn’t make sense, as no one signs out before being checked out, and cleaning was scheduled before check-out time. This was unreasonable. Afterward, waiting two hours for breakfast revealed that Cafe Sierra was very unprofessional. They promised to deliver breakfast to our room within 15-20 minutes, but it took two hours, and we had to go downstairs to collect it. The service was disappointing. The checkout process was also terrible. The reception staff were rude and unprofessional. I inquired about a billing discrepancy—the amount didn’t match the receipt—and they responded dismissively, saying it was tax. I know my receipt already included tax, just like at the bar. The signed receipt and bill didn’t match, which isn’t about the money but about integrity. They should admit their mistake instead of giving attitude. Later, they claimed the system was glitching. Overall, my experience was good and bad. Read less
Image of the Tripadvisor rating What an Amazing place , WOW👍👍👍👍👍

Jun 27, 2025 Mohammad S

Booked 10 rooms for a wedding, June 20&21, 2025. From the moment we checked in CP at the Front Desk was incredibly awesome. Ge showed us the utmost respect and courtesy. During the stay everyone was above and beyond the expectations. Valet , the night guy at front desk Sam was very courteous and professional he made my daughter “The Bride” laugh… Read more
Booked 10 rooms for a wedding, June 20&21, 2025. From the moment we checked in CP at the Front Desk was incredibly awesome. Ge showed us the utmost respect and courtesy. During the stay everyone was above and beyond the expectations. Valet , the night guy at front desk Sam was very courteous and professional he made my daughter “The Bride” laugh and Blessed her. Checking out I was honored to be taken care by CP and Carlos. Employees like CP and all others are an asset to this organization . Read less
Image of the Tripadvisor rating Not a good Hilton - Terrible Service

Jun 25, 2025 Antonio S Jupiter, Florida

I chose this hotel for its proximity to Universal Studios, and in that regard, the location is excellent. Although they offer a shuttle service every 15 minutes, it’s actually just a 7-minute walk to the park entrance. We walked to CityWalk each day, which has a good variety of restaurants, shops, and even a fun escape room for families. The pool… Read more
I chose this hotel for its proximity to Universal Studios, and in that regard, the location is excellent. Although they offer a shuttle service every 15 minutes, it’s actually just a 7-minute walk to the park entrance. We walked to CityWalk each day, which has a good variety of restaurants, shops, and even a fun escape room for families. The pool area is also a nice feature. Unfortunately, that's where the positives end. This is, by far, the worst Hilton I’ve stayed at. The rooms and bathrooms are outdated, the carpets are stained and clearly overdue for a deep cleaning or replacement, and the noise from the air conditioning unit was unbearable. I had to turn it off at night. While I had a large corner room with a nice view of the park, the overall condition of the property and service was disappointing. The breakfast staff were rude, unpleasant, and inattentive, and the dining area, including the chairs and carpet, was dirty and uninviting. Despite the convenient location, I would not recommend this hotel. It falls far below the standards I expect from a Hilton. Read less
Image of the Tripadvisor rating Great place to stay with family!

Jun 25, 2025 Rose b

This was my Birthday trip to the Universal Studios and Hilton made it so memorable by just being helpful, especially shout out to Sandra who helped us get the extra bed for my daughter in the room. We have a big family so we needed connecting rooms and the front desk was amazing in making that happen! Overall the hotel is great! Food could be a… Read more
This was my Birthday trip to the Universal Studios and Hilton made it so memorable by just being helpful, especially shout out to Sandra who helped us get the extra bed for my daughter in the room. We have a big family so we needed connecting rooms and the front desk was amazing in making that happen! Overall the hotel is great! Food could be a bit pricey but let’s not forget this is LA Universal studios! Nothing is cheap. Read less
Image of the Tripadvisor rating Hilton will always be my go to

Jun 25, 2025 Kae T

Room service top tier, customer service unmatched, met my needs and a great area to commute to nearby areas. Will be back