Best Western Plus Sunset Plaza Hotel

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Best Western Plus Sunset Plaza Hotel | West Hollywood, Los Angeles | Virgin Atlantic Holidays

West Hollywood, Los Angeles

3.5 stars

You’re in a great spot for exploring all that Los Angeles has to offer from the Best Western Plus Sunset Plaza Hotel. This low rise, hacienda style hotel, curves around a colourful courtyard garden with tropical bougainvillea and heated outdoor pool, perfect for relaxing between ticking off those famous sites. Offering excellent value close to many of northern LA’s most famous attractions, the hotel even includes a hot daily breakfast, the most convenient way to kick-start your day.

Amenities

Free Breakfast
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Safety Deposit Box
Swimming Pool
Close to City Centre

Explore the local area

Located along the Sunset Strip on Sunset Boulevard in West Hollywood, close to bars, restaurants and The Hollywood Stars Walk of Fame. 5 miles from Universal Studios, and 12 miles from Los Angeles International Airport.

Hotel Information

Room Information
Room Upgrade Information

100 rooms and suites. All with air-conditioning, flat-screen TV, complimentary WiFi, tea/coffee-making facilities, in-room safe, mini fridge, hairdryer, iron and ironing board.

Standard Rooms with either 1 king-size bed, 2 double beds, or 2 queen-size beds, sleeping maximum 4 people.

Hotel details

Facilities

Complimentary buffet breakfast. Outdoor heated swimming pool. 24-hour fitness centre. Business centre. Room service* from Saddle Ranch Restaurant, located across the street. Complimentary WiFi. Laundry service*. 24-hour front desk. Self-parking $29 per day (payable locally, subject to change).

Additional Information

*Denotes local charge.

Please note: This is a 100% smoke-free hotel.

Please note: The hotel pool is currently closed for renovation, and is expected to be completed by the end of January 2026.

Trip advisor rating

4.4/5

2,840 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

55%

Very Good

32%

Average

Poor

Terrible

“Complete Construction Site”

Nov 16, 2025Krista S

Worst experience I ever had in a hotel. I stay here often, and for them to not let guests know that there would be construction is beyond me. I got yelled at by a construction worker for trying to get to my room, I’ve had to dodge ladders all week, rubble, dust, and tools. One worker was waving around a hammer in the air while I had to walk under his ladder. Really not safe AT ALL. It’s a COMPLETE construction site. The hotel should be closed. The rates are the same as they usually are. Lastly, I work nights, which means I need to sleep during the day. Not one hour of sleep as the construction was SO LOUD all day. Started at 8am and they would leave their mess around my room and pile stuff up on my windowsill. Rubble everywhere. So unprofessional and this hotel acts like the guests are the burden during this time. Such a shame and I am genuinely shocked. Never again.

“Worst Western”

Nov 12, 2025TriMan67

After arriving late due to a delayed flight we were met with a sullen, disinterested night manager who, when they couldn't find our friend's booking, suggested they perhaps were booked into a motel elsewhere (implying perhaps they weren't affluent enough to stay at this Best Western ?) Once the booking was found we proceeded to our rooms. There was a strange smell in the lobby and hallways which got even worse in our room. We later discovered that this smell may be explained by the presence of Formaldehyde in soft furnishings, wall coverings and furniture. After opening the balcony door to let in some air (the air con didn't work) I closed it only to find it didn't lock. We reported this to the lacklustre manager who said, and I quote, "You're three storeys up, what are you expecting to happen?" Our room was by an open (because the Aircon wasn't working) door in the corridor leading to steps down to the pool/ patio area. We insisted that the room wasn't secure and he offered us a smaller, even smellier, room. We were so tired at this stage that we took it, on the basis that we would change again in the morning. We were further informed that the pool area was closed for refurbishment. Having booked our stay in January we were surprised not to have been informed of this as we would have booked alternative accommodation. The manager said our travel agent had been informed but we have been shown no evidence of this. Morning came and the noise from the construction work around the pool was extreme. The corridors were filthy with dust and there was no demarcation between the construction zone and the guests. Furthermore the dining room cutlery was plastic and the plates were paper. I don't feel this is an acceptable standard for either our expectations and the price paid. We immediately moved across the road to the far superior, cleaner Andaz hotel more suited to accommodating human beings. I don't understand why anyone rates this hotel at all. It barely deserves the one star I've given and I sincerely hope Best Western read this and recognise how badly they failed this party of four.

“Amazing experience!!”

Oct 25, 2025leilaoc2017

Such an amazing experience with superb management!! Rooms are extremely clean and comfortable!! Great service!! Amazing location! Would definitely come back!!

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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