I am sure there are better places to stay in the area
Jul 12, 2025 J50000
This hotel really needs updating in lots of ways - it is past its prime. It needs modernising and investment - the corridors are dark and dated and it seems to be trying to do too many things at once. You can't be an events place but also just expect everyone else staying here who is not involved in the event to be ok with the level of noise the…
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This hotel really needs updating in lots of ways - it is past its prime. It needs modernising and investment - the corridors are dark and dated and it seems to be trying to do too many things at once. You can't be an events place but also just expect everyone else staying here who is not involved in the event to be ok with the level of noise the event creates. They also, in my opinion, need to re-think their catering options and price points.
It didn't start well.
On arrival, after a long international flight, they said that they weren't expecting me until the next day - even though my booking showed the correct date. The conversation at reception was challenging because the bar next door to reception was so noisy we pretty much had to shout over it.
The room I was given eventually, although relatively large and with a balcony, smelt damp and mouldy.
But the biggest issue was the noise (which I should have guessed was going to be a problem by the fact that there are complimentary earplugs in the room). There are loud flights passing over ever few minutes, no soundproofing of windows or corridors, and very noisy events taking place seemingly every night - some of which were immediately outside the block of rooms where I was staying. Trying to get some sleep ahead of an important meeting was impossible with the loud event / live band and singer outside my balcony room. You also hear every flush of the toilet in the room above, every corridor conversation (of which there seem to be many at all hours) and every door slam. Definitely no peace, quiet or relaxation here from my perspective.
The catering offer is also rather strange and very expensive.
No fresh fruit or yoghurt or sandwiches in the small "market shop" in reception, just lots of unhealthy processed snacks with no prices on them. Some reasonably healthy (fruit) options in the cafe at breakfast but these options are gone once the cafe turns into a wine bar late morning.
The "Shor" menu feels like a rip off - e.g. more than $40 for a salad with some chicken at lunchtime, and $14 for a tiny bowl of unremarkable tepid tomato soup to take away in a cardboard cup in the evening. They obviously have a captive audience with guests who don't have a car.
Positives include the good wifi, a coffee maker in the room, and the cheerful housekeeping service who were happy to replace my water and tea bags.
However the negatives far outweigh the positives and I would have been frustrated if I had booked to stay here for a break expecting some peace and quiet rather than being here for work. I would say that it's ok if you have a specific purpose to be here, like a wedding or a meeting or an event, but I would really recommend looking elsewhere if you have a choice and aren't attending an event.
I would be reluctant to return.
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