Renaissance Palm Springs | Palm Springs, California | Virgin Atlantic Holidays
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Renaissance Palm Springs
Palm Springs, California
4 stars
A mix of style and fun, Renaissance Palm Springs is a welcoming desert hideaway. Reserve yourself a cabana by one of the biggest pools in the area, relax among the palm trees and gaze at the mountains, or maybe book yourself a massage at the spa. Rocks Lounge is the place to be for getting social, with coffee, cocktails and great food — the evening fire pits adding nicely to the laidback Californian vibe. Fancy exploring the restaurants downtown? It’s not far at all, but if it’s too hot to walk in the heat, the hotel will drive you down.
Amenities
Families
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Spa
Swimming Pool
Valet parking
Close to City Centre
Explore the local area
Located in Downtown Palm Springs, a short walk from restaurants and bars. There are golf courses and other activities nearby, and Joshua Tree National Park is about an hour away.
Hotel Information
Room Information
Room Upgrade Information
410 rooms and suites on 5 floors. All with air-conditioning, HDTV, WiFi, tea/coffee-making facilities, alarm/clock radio, safe, hairdryer, Aveda bath amenities, iron and board. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Hotel details
Facilities
Date restaurant (open for breakfast). Rocks Lounge (lounge bar and outdoor patio, serving light meals). Pool bar (open for drinks and light lunches). Corner Pantry (takeaway snacks and drinks). Outdoor pool (heated seasonally) with private cabanas* and firepits. Kids pool and sandbox. Whirlpool. Spa Del Sol* (massages and body treatments). Fitness centre. Complimentary WiFi in public areas. Complimentary downtown shuttle. Room service*. Business centre*. Self-parking $30, valet-parking $40, per day (payable locally, subject to change).
Additional Information
*Denotes local charge.
Non-smoking hotel.
Trip advisor rating
4.3/5
925 reviews
Excellent
67%
Very Good
14%
Average
8%
Poor
5%
Terrible
6%
“Poor management and rude with family with kids”
Nov 30, 2025esha l
We visited the Renaissance Palm Springs over Thanksgiving and unfortunately had a disappointing experience, especially as a family traveling with children.
First, the pool and jacuzzi rules were handled very poorly. Our kids were using the general pool, and when they started feeling cold, they stepped into the jacuzzi for a moment. The staff immediately asked them to leave, saying it was “adults only,” even though the signage wasn’t clear at first. The way it was communicated felt unwelcoming and insensitive toward families.
Second, breakfast turned into a daily issue. We booked our stay online, and our reservation clearly stated that breakfast was included for kids under 14. However, every morning the staff questioned us and tried to charge us, claiming breakfast was only free for kids under 4. This created unnecessary stress and confusion, and we had to explain the situation repeatedly.
Overall, the hotel did not feel family-friendly, and instead of enjoying a relaxing trip, we felt like we were constantly defending what we had already booked and paid for. The experience left us disappointed, especially during a holiday trip meant to be special.
Hoping the management improves communication and hospitality toward families in the future.
“Perfect stay”
Nov 24, 2025livelight
The hotel is very attractive. Check in was smooth. The room was spacious, with a nice view of the pool, a couch, and a very comfy bed. Would definitely recommend.
“Really needs updating and repairs”
Nov 23, 2025Discover36513445156
I think this resort was probably really nice 20 years ago. But as of now, the elevator creaks ominously, the room furniture is chipped or missing pieces, the pool deck is dangerously degraded. For the pool deck especially the cement is so worn it is crumbling and you can see the seams and mesh pulling up and gapping. Cannot walk barefoot. Room walls had stains, beds were sagging. Just overall, it’s really time for a renovation.
On the upside, staff were lovely and hotel is very conveniently located. On site restaurants were good and had lots of options for kids. Lobby looked nice and was better condition than guest rooms. Landscaping was well taken care of
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