The Ritz-Carlton, Rancho Mirage

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Palm Springs, California

4 stars

The Ritz-Carlton, Rancho Mirage is where desert dreams meet four-star style. Set high above Palm Springs with jaw-dropping views of the Coachella Valley, it’s all about laid-back luxury done right. Think infinity pools that melt into the mountains, sleek rooms with private fire pits, and desert-modern design that’s as cool as it is comfortable. The spa? A total reset—with eucalyptus steam, desert stone massages, and peace that lasts longer than your holiday tan. Hungry? The Edge Steakhouse plates up juicy perfection with a side of sunset. Whether you're here to reconnect, unwind, or just disappear from your inbox, this is the kind of place that says “relax” — but makes it stylish, sensory, and unforgettable.

Amenities

Kids Club
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Swimming Pool
Valet parking

Explore the local area

Perched approximately 650 feet above the valley floor, the resort commands sweeping vistas of the Coachella Valley and the Santa Rosa Mountains, making it a scenic oasis just outside of Palm Springs.

Hotel Information

Room Information
Room Upgrade Information

244 stylish rooms and suites, with elegant, desert-inspired décor and floor-to-ceiling windows, across 3 floors. All with air-conditioning, WiFi access, 55" or 65" flat-screen TV, mini-fridge, Nespresso® coffee machine, safe, alarm/clock radio, iron and ironing board, luxurious bathroom amenities, hairdryer, and private balcony or terrace—many with fire pits and panoramic valley views.

Ritz-Carlton guest rooms with either 1 king-size bed or 2 queen beds, sleeping maximum 4 people.

Hotel details

Getting Around

Complimentary bikes are available for guests on a first-come, first-served basis. Valet parking $50 each night plus tax (payable locally, subject to change)

Dining

The Edge Steakhouse - Fine dining with elevated views (Dinner Only). State Fare Bar & Kitchen - All-Day dining with local flavours (Casual-Chic).The Air Pool Bar - Located beside the outdoor pools, offering light lunches, fresh juices, tropical cocktails, and California wines.

Handy Stuff

Same-day dry cleaning & laundry*. 24-hour front desk. Gift shop & convenience store. Game room, an arcade/game room for entertainment.

Resort Fees

This hotel has a resort fee of $50 plus tax per room, per day (payable locally,subject to change).

Additional Information

*Denotes local charge.

Trip advisor rating

4.3/5

2,094 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

64%

Very Good

17%

Average

11%

Poor

Terrible

“Not worth the cost, even at 1/3 the price. Untrained, incompetent staff.”

Jan 01, 2026Daniel L

The famous Ritz Carlton has become no better than a Ramada Inn, in terms of service. The location is amazing and the decor and grounds are fine. But the customer service is abysmal. They nearly poisoned my dog by leaving chocolates on the bed while I was out for dinner. Housekeeping surely knew there was a dog in the room, because they were the ones who brought in the doggie bed and bowls. I tried to make spa reservations a week in advance. The spa phone always went to voice mail and they never returned my calls. I tried to make dinner reservations at the steak house for either Wednesdsay night or Thursday night and I was told that the restaurant was closed both of those nights. It wasn't. The power went out one night around dinner time and the restaurant closed down. Even though they could still prepare food (salads, sandwhiches, anything cooked on a gas stove) they said they couldn't process the orders because the computers were down. First: why don't they have backup generators for 250 people paying an average of $1,000/night? Second: why can't they just write down the orders on a piece of paper, and the room number of the guest? There were no towels out by the hot tub. It took them 20 minutes to bring them after I asked. There is annoying, awful music piped into the outdoor public areas all the time. The spa is closed two days a week. There is no longer a mini-bar in the room, just a QR code. Self-service is not customer service. The QR code only has big party items, like a charcuterie plate or a huge bowl of chocolate-covered strawberries. It does not have any of the typical minibar fare, such as a can of mixed nuts. The onsite convenience store doesn't have those either. The two floor lamps in the room didn't work. The telephone didn't work. The HVAC is on all the time, even if you raise the set point to 80 degrees, it continues to blow freezing air into the room. The only way to fix it is to turn it off completely. There was a disgusting stain on the desk chair.

“Mediocre Hotel, Incredibly Overpriced”

Dec 31, 2025ElaineGNewYork

For the rates this hotel charges it is pure thievery. $1600 a night once you add in fees for their cheapest room category. The room you get for that price is small, crowded, and extremely dated looking. There is no mini bar just an empty fridge. Housekeeping is horrific. There is an old Band-Aid from some other Guest that has been in the shower drain since I checked in and it seems like it will probably be there for the entire duration of my stay. Some days they don’t come. Some days when they come they don’t replace things like dirty coffee cups. Twice now they have taken away the bathrobe and not replaced it. That’s an uncomfortable fact to discover when someone is knocking at your door. These might seem like small details but for these prices, it’s absolutely unacceptable. You can hear everything that happens in the hallway from inside the room. At this particular hotel, there seemed to be a lot of small children, running up and down the hallway and screaming. Utter lack of soundproofing is part of the very dated feel. Probably worst of all, is that when you point out an issue or ask them to fix something no one apologizes. They’re just like OK and are borderline rude. literally everyone that I’m traveling with has had some similar issues. Avoid this hotel. No character, no charm and enormous rip off for the price. The grounds are lovely, but this is Palm Springs. You could find more character and lovely grounds at a better price with management that actually cares about its guests.

“Weekend Bliss: Rancho Mirage Ritz-Carlton”

Dec 30, 2025Xtina R

Our stay at the Ritz-Carlton Rancho Mirage as a lifetime Platinum Elite was fantastic. December 12th to 14th. Valet grabbed our luggage the second we pulled up. Madison at the desk was incredibly friendly and accommodating, acknowledged my status and upgraded us to a fireside room without missing a beat. The bellhop on arrival was super friendly, knowledgeable, wheeled everything up, unloaded it, walked us through where the spa, gym and club lounge were. Room service had one tiny glitch, Jason at front desk apologized, credited us back, no questions asked. The club lounge staff though? Above and beyond. Always smiling, kept it pristine, everything stocked, made us feel like regulars, we met some really cool people in there, talked travel all night. Food selection good, just shy of Ritz quality but hey, they made up for it tenfold in warmth. State Fare Bar & Kitchen was lovely, great selection and tasty food. Trails wrapped around the hill, valley views at dusk, stars everywhere, quiet, tranquil, pure peace. Our dogs got fluffy beds, towels, dog treats, the works. Checkout? Just as smooth. Jim the bellhop came up quick, got our bags, loaded 'em into the car, valet had it running, safe and ready every single time, even when we went out shopping and for dinner at local restaurants. Karen in the California Style Boutique? Warm as a hug. I spotted these vibrant paintings, classic Palm Springs haunts in full color, and since I grew up here we shared stories about what those streets used to feel like. Classic Ritz charm. Zero cracks. Heading back soon.

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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