Thompson Palm Springs, by Hyatt

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Thompson Palm Springs, by Hyatt | Palm Springs, California | Virgin Atlantic Holidays

Palm Springs, California

4 stars

Thompson Palm Springs, by Hyatt brings midcentury mood and modern desert style to the heart of downtown Palm Springs. Set on North Palm Canyon Drive, this design-led resort has 168 bungalow-inspired rooms and suites, all with expansive balconies or patios, plus an exclusive 21+ Upper Stories retreat for a more grown-up kind of glow. Days can drift between two outdoor pools, cabanas, a state-of-the-art fitness centre and curated experiences from DJ sets to morning yoga, while evenings come with Eastern Mediterranean plates at Lola Rose Grand Mezze, coastal Italian dining at Bar Issi, poolside cocktails at The Perch and wine tasting at HALL Napa Valley Tasting Room & Wine Lounge. With walkable downtown energy, mountain views and a stylish social scene, it’s a strong fit for couples, friends, solo explorers and design-savvy travellers who like their desert escapes with a little extra shimmer.

Amenities

Bicycle Rental
Yoga
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Swimming Pool
Valet parking

Explore the local area

Right in the heart of downtown Palm Springs, with shops, restaurants, galleries and nightlife within walking distance. Transfer time from Los Angeles International Airport (LAX): approximately 2 hours 15 minutes by car, depending on traffic.

Hotel Information

Hotel details

Resort Fees

This hotel has a daily resort fee of US $49.00, plus tax, per room, per night (payable locally, subject to change).

Resort Fee Details

Resort Fee includes priority access to cabana rentals - Rivian house car drop-off within 3-mile radius - premium WiFi access - two eco-friendly in-room water bottles - filtered still and sparkling water refill stations - on-property EV charging - 24-hour text messaging concierge service - recreational games including bocce ball, corn hole and tic-tac-toe - dog park - resort bicycles - golf bag storage - weekend yoga classes on the Second-Level Lawn - guaranteed reservations at HALL Wine Napa tasting room - selected local partner discounts and perks - priority access to selected Lola Rose restaurant table reservations - last-minute ticket availability and priority connection to the Plaza Theatre box office staff.

Getting Around

Downtown Palm Springs is walkable from the hotel. A car is useful for exploring the wider desert area. Valet parking is $42 per car, per night* and complimentary EV charging is available via the valet team. The hotel also offers a Cadillac electric house car for drop-offs within a 2-mile radius, plus complimentary bikes for guests.

Dining

4 restaurants and 2 bars. Lola Rose Grand Mezze (Eastern Mediterranean mezze-style dining with California seasonal ingredients). Breakfast, lunch, dinner and weekend brunch. Lola Rose Lounge (cocktails, weekend music and a social lounge setting). Breakfast and lunch. The Perch (elevated pool terrace with San Jacinto Mountain views, craft cocktails and light bites). Open daily. In Room Dining (breakfast, lunch and dinner selections served to rooms and suites). Open daily. HALL Napa Valley Tasting Room & Wine Lounge (indoor/outdoor wine tasting room serving HALL, WALT and BACA Wines). Summer hours daily. Bar Issi (coastal Italian dining with seasonal California ingredients, house-made pastas, wood-fired pizzas and raw bar favourites). Dinner, brunch, happy hour and bar-only service.

Fun and Games

Two skyline pools with downtown and desert views. Pool cabanas*. The Perch elevated pool terrace. State-of-the-art fitness centre. Upper Stories 21+ adults-only retreat with dedicated pool access. Morning yoga. DJ sets. Art tours. Recreational games including bocce ball, corn hole and tic-tac-toe. Complimentary resort bicycles. Outdoor lawn games for children. The Shops at Thompson with retail and dining. Nearby Sec-he Spa recommended by the hotel for full wellness experiences.

Handy Stuff

Complimentary high-speed WiFi. Room service. In-room Chromecast. Concierge. 24-hour text messaging concierge service. Laundry and dry-cleaning services*. Valet parking*. Electric vehicle charging. Cadillac electric house car for drop-offs within a 2-mile radius. Complimentary resort bicycles. Luggage storage. Mobile check-in and digital key through the World of Hyatt app. Accessible guestrooms and accessible public areas. Cash-free hotel.

Additional Information

*Denotes local charge.

Trip advisor rating

4.2/5

284 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

67%

Very Good

10%

Average

10%

Poor

Terrible

“Good hotel to stay at but don’t go for the pool”

Jul 05, 2026Adam S

Resort was clean and modern. However, our room was not ready until after 4 PM. The biggest disappointment, however, was the pool experience. The resort was selling day passes, which resulted in many lounge chairs being marked “reserved” but sitting empty for long periods of time, making it difficult for paying hotel guests to find seating. I understand it was Fourth of July weekend and expected the resort to be busy. However, that doesn’t excuse prioritizing day-pass guests over people who paid to stay at the hotel. At one point, we wanted to step away briefly to use our breakfast credit, and the pool manager told us that if we were gone for more than 15 minutes, our chairs would be given away. Meanwhile, numerous “reserved” chairs remained empty for extended periods, and many of those guests never even showed up. It was frustrating to see hotel guests held to a stricter standard than empty chairs reserved for day-pass visitors. Overall, it felt like the hotel was more focused on generating additional revenue through resort passes than delivering a quality experience for overnight guests. As someone who stays at Hyatt properties regularly, this is the first Hyatt hotel I have no intention of returning to. It was disappointing because I expect better from the Hyatt brand. The one bright spot was the staff at the bars. Josh and Able were outstanding throughout our stay. They were friendly, attentive, and genuinely welcoming. They were the highlight of our visit and the reason the experience was at least somewhat enjoyable.

“Worthy 4 star hotel”

Jul 01, 2026Caridad R

It was a lovely hotel and experience. We visited Palm Springs for our anniversary and everything about our stay was exceptional. Thank you to the bar and lounge (Lola Rose) staff for being such a fun and welcoming bunch - especially Marty, Josiah, Christian, and Sara.

“Perfection In The Heart Of Palm Springs!”

Jun 28, 2026jeanmariesperling

Perfect location and absolutely stunning hotel! The ambiance, service, and F&B are worth the trip. The rooms are extremely comfortable with nice amenities. The artwork in this hotel is well curated. One complaint is if you self-park you are unable to take your car in and out. For this reason, I opted for valet.

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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