Fairmont San Francisco

San Francisco, California

Star rating

Roof Garden
Fairmont King Room
Lobby
Fairmont Room Double
Fairmont Signature Room
Tonga Room & Hurricane Bar
Cirque Bar
Tonga Room & Hurricane Bar
Fairmont Queen Room
Deluxe Two Queen
Active Sports Club
Roof Garden
Fairmont King Room
Lobby
Fairmont Room Double
Fairmont Signature Room
Tonga Room & Hurricane Bar
Cirque Bar
Tonga Room & Hurricane Bar
Fairmont Queen Room
Deluxe Two Queen
Active Sports Club

The hotel

Fairmont San Francisco embodies the grandeur of this historic city. It effortlessly combines impeccable service with luxurious rooms and top-notch facilities. As it’s set high atop Nob Hill, you’ll enjoy great city views and can practically hop on the cable cars from outside the hotel. When it comes to eating, you’ll find some delicious local food at the hotel’s three restaurants. Why not treat yourself to traditional afternoon tea at the weekend or visit The Tonga Room & Hurricane Bar for, apparently, the best Mai Tai in the city.

Amenities

  • Babysitting service
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

The Fairmont is located at the only spot in San Francisco where each of the city's cable car lines meet. Centrally located for Fisherman's Wharf, the Financial District and Union Square.

Hotel information

606 elegant rooms on 23 floors in 2 building with 7 lifts. All with air-conditioning, flat-screen TV with pay-per-view films, WiFi*, telephone, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board, and bathrobes. Fairmont Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Fairmont Exterior Rooms with views of Nob Hill neighbourhood offer 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Fairmont Deluxe Rooms are located in the more contemporary tower building with views of Nob Hill with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Fairmont Signature Rooms are located on the highest floors of the tower with views of the bay with 1 king-size bed, sleeping maximum 3 adults.

Laurel Court Restaurant and Bar (authentic local cuisine, open for breakfast, lunch and dinner, and weekend afternoon teas). The Tonga Room & Hurricane Bar (open for dinner Wed–Sat). Cirque Bar (Grab & Go Breakfast). Live Fit Gym and Wellness Spa* (sauna, steam room, massage and fitness classes). Room service*. 24-hour laundry service*. Babysitting service*. Valet parking $85.50 inclusive of tax per night (payable locally, subject to change).

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities: - $10 credit per day at Cirque Bar coffee shop - Access to LiveFit gym + wellness - Wireless access in guest room and throughout public areas - PressReader - Access to hotel bicycles (subject to availability) - One movie per stay - Local telephone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3143)
  • Very good (1070)
  • Average (516)
  • Poor (283)
  • Terrible (257)
Image of the Tripadvisor rating Nice hotel on top of the hill

Aug 7, 2025 Andrew S

Overall a very good experience. Doormen were friendly, front desk staff not super friendly but quick. At checkin you’re given decent quality reusable water bottles with the hotel logo on them, so a nice touch. Gold Accor status gave us a room upgrade to City view room. The room was in the newer tower, but located next to the elevator, which you… Read more
Overall a very good experience. Doormen were friendly, front desk staff not super friendly but quick. At checkin you’re given decent quality reusable water bottles with the hotel logo on them, so a nice touch. Gold Accor status gave us a room upgrade to City view room. The room was in the newer tower, but located next to the elevator, which you could hear frequently. Hotel was ‘sold out’ so no other room to move too. Room was nice but nothing special. The hotel lobby is the showpiece of the hotel and feels very grand; I’ve stay at a number of Fairmont and this is one of the nicest lobbies to sit in; and common areas have lots of history on the walls. The main restaurant’s lounge was good, live music; wait stay was friendly and food and drinks good. The Tiki bar The Tonga Room was fun for some expensive signature drinks and the band and rainfall from the ceiling experience. Voucher provided for coffee shop wasn’t very useful as it had strange hours and never seemed to be open. I’d stay again based on experience however, given the location and needing to Uber uphill, might consider staying down in the Union Square area. Read less
Image of the Tripadvisor rating Top classy Historical Hotel

Aug 3, 2025 GaryL855 Perth, Australia

This is A top class historical hotel in a great location it isn't cheap but as this was our first time to the USA & had a 20 hour flight we wanted something special we were only here 2 nights but loved it room service was great & breakfast was delicious.
Image of the Tripadvisor rating Comfortable and fantastic views

Jul 27, 2025 Hobartgirl Hobart, Australia

Stayed here three nights. Great room with fantastic view over the bay. Very comfortable bed and clean. Lots of drawers and hanging spaces. Second morning there was no hot water in the tower. Reception offered a day room to shower, which I took up and felt better for it. At the very top of Nob Hill so Uber for most trips. Late checkout of… Read more
Stayed here three nights. Great room with fantastic view over the bay. Very comfortable bed and clean. Lots of drawers and hanging spaces. Second morning there was no hot water in the tower. Reception offered a day room to shower, which I took up and felt better for it. At the very top of Nob Hill so Uber for most trips. Late checkout of the last day was helpful as I had a late flight. Unfortunately, I left clothing in the drawers and failed to check. Lost and found have not found the two packing cells and laundry. Suspect they were either kept by housekeeping or thrown out. Sour end to the trip. Read less
Image of the Tripadvisor rating A Disappointing Stressful Let Down.

Jul 27, 2025 annaandrich Norwich, United Kingdom

The good points: beautiful hotel with lots of history and the Tonga room was fantastic. Our stay was far outweighed by the bad points. In agreement with some of the other reviews on here we felt like we were being charged over the odds for all kinds of things right from the start. The room we were offered was dirty but worst of all it had an… Read more
The good points: beautiful hotel with lots of history and the Tonga room was fantastic. Our stay was far outweighed by the bad points. In agreement with some of the other reviews on here we felt like we were being charged over the odds for all kinds of things right from the start. The room we were offered was dirty but worst of all it had an old crispy sock in the safe, it was disgusting. We immediately phoned reception and asked to move rooms which they took the opportunity to charge us an extra $30 a night for plus tax. On reviewing our bill a $200 charge had been made to our room for dining in the restaurant, we mentioned this to reception and were treated like we were lying, luckily we had dined in the Tonga room that night and was able to prove that it wasn’t us. No apology or explanation was given by the staff who were rude and made us feel like we didn’t matter. The keycard regularly failed and on one occasion left us trapped in the single lift (not the two in the main lobby area) as the Door Open button also didn’t work, nobody came when we pressed the alarm and it took somebody on another floor calling the lift to enable us to escape. We had a cuddly toy which was a present for our niece taken from our room by housekeeping. We were told it was a mistake as they thought it was a tip, even though we had left them a cash tip every day, it was returned a day later with no apology. We emailed the hotel with our complaint and were offered a 2 night stay which as we live 5000 miles away wasn’t practical. We emailed again asking for the money back that we were forced to pay to switch rooms but all further messages were ignored. I’ve waited a long time to leave this review and given the hotel every opportunity to make up for the stress they caused, not just from the things I’ve mentioned but various other smaller things but have heard nothing, I’m guessing they just don’t care. Read less
Image of the Tripadvisor rating Grand hotel is oh so tired!

Jul 20, 2025 Allison F

The only pro... the building is beautiful. That is where it ends. This hotel is tired and in desperate need of an upgrade. They charge you for breathing, and the constant feeling that you are being ripped off emanates throughout the stay. The room is huge, but oh so drab. Haven't stepped over a tub to enter a shower since the early 2000s. … Read more
The only pro... the building is beautiful. That is where it ends. This hotel is tired and in desperate need of an upgrade. They charge you for breathing, and the constant feeling that you are being ripped off emanates throughout the stay. The room is huge, but oh so drab. Haven't stepped over a tub to enter a shower since the early 2000s. Had a nice view, but the window was filthy. The decor and restaurant are misses. San Francisco is filled with so many great hotels - don't waste your time on this one. Read less