Hotel Zoe Fishermans Wharf

San Francisco, California

Star rating

Pescatore Restaurant
Bar Zoe
Deluxe King
Deluxe Room
Deluxe Bathroom
King Suite
King Suite
Premier King
Premier King
Pescatore Restaurant
Bar Zoe
Deluxe King
Deluxe Room
Deluxe Bathroom
King Suite
King Suite
Premier King
Premier King

The hotel

It’s said that life in San Francisco is best lived on the waterfront. Where better to sample it than at Hotel Zoe, a stroll from Pier 39 and the bay. Wander out and you’ll stumble upon many fabulous shops and eateries, or pop into the hotel’s Italian trattoria for homemade crab ravioli or roasted sea bass. They serve a delicious breakfast too - why not grab a table on the sidewalk and watch as Mason Street comes to life?

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

One block from the Mason Street Cable Car turnaround. Near Pier 39, Ghirardelli Square and North Beach. Steps from the boardwalk, offering dramatic views of the Golden Gate Bridge, Alcatraz and Marin County. Transfer time from San Francisco airport: 25 minutes.

Hotel information

221 modest size rooms. All with 50" HDTV, Cubie radio, mini-fridge, honor bar*, hairdryer, safe, hand-held garment steamer and umbrellas. Deluxe Rooms have interior courtyard or exterior city views with 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Junior Queen Suites are larger and have a sofabed and 1 king-size bed, sleeping maximum 4 adults.

Signature Queen Suites have a separate living area with a door and a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.

Signature King Suites are larger still with a large bath and separate seating area with a door and a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.

Wanderlust Suites are corner suites with two 55" flat-screen HDTV's and a SONY stereo system with a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.

Zoe Suites are the same but also have a fireplace and a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.

Pescatore (Italian restaurant), Bar Zoe. Courtyard with fire pits. Access to 24-hour Fitness Active across the road. WiFi and bike rentals (included in resort fee). Room service*. Same-day laundry/dry-cleaning service*. Concierge services. Valet parking $65, over-sized vehicles $75, plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - $15 food & beverage credit at Pescatore and room service per day (room charge only) - Complimentary freshly brewed coffee and tea to-go, between 630am-10am - WiFi - Local calls - Access to 24-hour fitness across the road - 2-hour free bicycle rentals, based on availability - 1-hour free electric bicycle rentals, based on availability - Daily S’mores service in the lobby from 5pm-7pm - 10% off Napa Valley Wine Train Gourmet Express Lunch and Dinner Trains - 15% off food purchases at Blue Mermaid Restaurant & Bar - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1649)
  • Very good (673)
  • Average (237)
  • Poor (108)
  • Terrible (82)
Image of the Tripadvisor rating Great hotel at Fishermans Wharf

Jul 15, 2025 543mairim

Stayed 4 nights in July. Excellent stay. Handy for Fishermans Wharf and sightseeing around the city. Hotel very comfortable, rooms good size and clean with plenty of towels. Staff very friendly and helpful. Check in straight forward and ensured rooms close together. Would stay again and would recommend.
Image of the Tripadvisor rating Extremely disappointing experience at Hotel Zoe – San Francisco.

Jul 14, 2025 Compass07176053303

I just checked in, and the hotel looks nothing like the pictures. After paying for my reservation, I went up to the room and was shocked by how misleading the photos were. I returned to the front desk to cancel, but they said they couldn’t help because I booked through a third party. To make matters worse, there was only one staff member at the… Read more
I just checked in, and the hotel looks nothing like the pictures. After paying for my reservation, I went up to the room and was shocked by how misleading the photos were. I returned to the front desk to cancel, but they said they couldn’t help because I booked through a third party. To make matters worse, there was only one staff member at the front desk, clearly overwhelmed, and it took a very long time to be assisted. I asked to speak with a manager, and was told there is no manager on duty — which is honestly unbelievable. A hotel should always have someone in charge, especially to assist guests with urgent concerns. Expedia has tried to help, but I’m stuck in a hotel I don’t feel comfortable staying in. This has been a frustrating and disappointing experience. Definitely not recommended. Read less
Image of the Tripadvisor rating Wharf friendly

Jul 13, 2025 Gloria A

From check-in to check-out All personnel were friendly, professional and efficient Emelda at the reception desk was especially helpful as she is Spanish speaking.
Image of the Tripadvisor rating Watch Out for Guest Amenities Fees at Hotel Zoe

Jul 13, 2025 Lucas B

Hotel Zoe is in a great location—close to major tourist attractions and a nearby Trader Joe’s for groceries and water. However, the hotel itself is just average. While the rooms were fine, the stairwell had a strong garbage odor, which gave a poor impression of cleanliness overall. Staff interactions were underwhelming. During check-in, when… Read more
Hotel Zoe is in a great location—close to major tourist attractions and a nearby Trader Joe’s for groceries and water. However, the hotel itself is just average. While the rooms were fine, the stairwell had a strong garbage odor, which gave a poor impression of cleanliness overall. Staff interactions were underwhelming. During check-in, when asking basic questions, and at check-out, the service felt cold and uninviting. The biggest issue was the unexpected "Guest Amenities Fee" of $136 for a 3-night stay, which was only disclosed at check-in. We booked through a third-party site (T-Mobile Travel), and unlike other hotels in the Fisherman’s Wharf area, this fee was not clearly stated during the booking process. The amenities covered by this fee were minimal and didn’t justify the cost. After our stay, I saw that other reviewers had similar complaints about this practice. Tip for travelers: Be prepared for this significant extra charge at Hotel Zoe—even if it’s not shown upfront while booking through third-party sites. It’s worth factoring into your total cost when comparing hotels in the area. Read less
Image of the Tripadvisor rating Wonderful hotel and staff!!!

Jul 10, 2025 Christene S

I have stayed there before with my family and it is an amazing hotel, staff and location! The hotel is so comfortable, clean and accommodating with small perks like complementary coffee in the morning and making s’mores by the fireside in the evening. The staff are all so friendly and so accommodating. I wanted to extend a special thank you to… Read more
I have stayed there before with my family and it is an amazing hotel, staff and location! The hotel is so comfortable, clean and accommodating with small perks like complementary coffee in the morning and making s’mores by the fireside in the evening. The staff are all so friendly and so accommodating. I wanted to extend a special thank you to Jose. My mother was sick and had to be rushed to the hospital and he helped every step of the way…from extending our room, letting us keep the same room, helping in anyway he can and asking how she was doing the next day. Thank you Jose for your excellent customer service! Read less