It’s said that life in San Francisco is best lived on the waterfront. Where better to sample it than at Hotel Zoe, a stroll from Pier 39 and the bay. Wander out and you’ll stumble upon many fabulous shops and eateries, or pop into the hotel’s Italian trattoria for homemade crab ravioli or roasted sea bass. They serve a delicious breakfast too - why not grab a table on the sidewalk and watch as Mason Street comes to life?
Amenities
Bar
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Close to City Centre
Where is it
One block from the Mason Street Cable Car turnaround. Near Pier 39, Ghirardelli Square and North Beach. Steps from the boardwalk, offering dramatic views of the Golden Gate Bridge, Alcatraz and Marin County. Transfer time from San Francisco airport: 25 minutes.
Hotel information
221 modest size rooms. All with 50" HDTV, Cubie radio, mini-fridge, honor bar*, hairdryer, safe, hand-held garment steamer and umbrellas. Deluxe Rooms have interior courtyard or exterior city views with 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Junior Queen Suites are larger and have a sofabed and 1 king-size bed, sleeping maximum 4 adults.
Signature Queen Suites have a separate living area with a door and a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.
Signature King Suites are larger still with a large bath and separate seating area with a door and a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.
Wanderlust Suites are corner suites with two 55" flat-screen HDTV's and a SONY stereo system with a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.
Zoe Suites are the same but also have a fireplace and a queen sofabed and 1 king-size bed, sleeping maximum 4 adults.
Pescatore (Italian restaurant), Bar Zoe. Courtyard with fire pits. Access to 24-hour Fitness Active across the road. WiFi and bike rentals (included in resort fee). Room service*. Same-day laundry/dry-cleaning service*. Concierge services. Valet parking $65, over-sized vehicles $75, plus tax per night (payable locally, subject to change).
This hotel has resort fees that are included in the room rate (subject to change)
Resort fee includes: - $15 food & beverage credit at Pescatore and room service per day (room charge only) - Complimentary freshly brewed coffee and tea to-go, between 630am-10am - WiFi - Local calls - Access to 24-hour fitness across the road - 2-hour free bicycle rentals, based on availability - 1-hour free electric bicycle rentals, based on availability - Daily S’mores service in the lobby from 5pm-7pm - 10% off Napa Valley Wine Train Gourmet Express Lunch and Dinner Trains - 15% off food purchases at Blue Mermaid Restaurant & Bar - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
*Denotes local charge.
Based on 2728 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1636)
Very good (669)
Average (236)
Poor (107)
Terrible (80)
Wonderful Experience at Hotel Zoe
Jun 9, 2025Tour28348326270San Diego, California
The rooms are modern and clean. Is nice to have a restaurant attached to the hotel. There is a woman named Norma, she welcomed us with warm hospitality every single morning that we would see her.( coffe station on lobby) She made us feel very comfortable. I appreciate the friendliness she was with my mother who unfortunately has a language barrier…
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The rooms are modern and clean. Is nice to have a restaurant attached to the hotel. There is a woman named Norma, she welcomed us with warm hospitality every single morning that we would see her.( coffe station on lobby) She made us feel very comfortable. I appreciate the friendliness she was with my mother who unfortunately has a language barrier however she came to realize that Norma spoke Spanish. My mother was very pleased and happy to know she had someone to help and count on her stay at Hotel Zoe. We were very sad to be informed that she only works on weekends because our stay was for much longer and we wouldn't have a familiar face to see anymore. Overall Norma made our stay much better and we will definitely recommend Hotel Zoe to our friends and family.
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A Memorable Stay at Hotel Zoe SFO – Truly Exceptional Service!
Jun 8, 2025Meg E
This trip was my mom's first time in the US and I wanted it to be special for her! From the moment we stepped into Hotel Zoe, we were warmly welcomed and made to feel like VIPs—thanks to the incredible team that truly went above and beyond!
Joi, who checked us in, greeted us with the warmest smile and made the whole process smooth and…
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This trip was my mom's first time in the US and I wanted it to be special for her! From the moment we stepped into Hotel Zoe, we were warmly welcomed and made to feel like VIPs—thanks to the incredible team that truly went above and beyond!
Joi, who checked us in, greeted us with the warmest smile and made the whole process smooth and effortless. She was professional, friendly, and made us feel right at home. Her energy set the perfect tone for our stay.
A special shoutout goes to Roy, who not only made our booking experience seamless but also surprised us with a thoughtful welcome letter and a selection of goodies in our room! That kind of attention and care is rare, and it speaks volumes about Roy’s commitment to making guests feel seen, valued, and at home. It’s staff like him who turn a good hotel stay into a truly exceptional one. Hotel Zoe SFO is lucky to have him, and we feel lucky to have experienced his hospitality!
We were also touched by the kind gesture from Eric, the Housekeeping Manager, who sent us a bottle of wine. It was an unexpected surprise and the perfect way to unwind during our stay. That level of thoughtfulness is rare and deeply appreciated.
Lastly, Arnold, the houseman, was always quick to respond to any of our requests—whether it was for extra towels, lotion, or shampoo. He was friendly, prompt, and always had a smile. He made sure we had everything we needed to stay comfortable throughout.
Every single one of them contributed to a truly memorable experience. It's clear that the staff at Hotel Zoe SFO take pride in what they do and genuinely care about their guests. This wasn’t just a hotel stay—it was a heartwarming experience we won’t forget.
Highly recommended, and we can’t wait to come back!
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Nice boutique hotel…..but high resort fees
Jun 4, 2025Safari34670151158
When I first got there, I was disappointed because the room was very small for a deluxe king. Within the next four days, the place did grow on me… It is a cute boutique hotel but like I said, my room was very small and the bathroom fan runs continuously, you could not turn it off. I even had maintenance come up and they said I would just have to…
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When I first got there, I was disappointed because the room was very small for a deluxe king. Within the next four days, the place did grow on me… It is a cute boutique hotel but like I said, my room was very small and the bathroom fan runs continuously, you could not turn it off. I even had maintenance come up and they said I would just have to close the bathroom door. They also charge $100 a day for incidentals which should be refunded, if you do not use them. I did not use any of the amenities while I was there… i.e a one hour bike rental, $15 in room food credit, etc. but when I checked out, they would not wave any of the resort fees… They charged me an additional $164.80 for a four night stay in fees… I believe the other hotels do it as well so it is what it is but be prepared…beforehand, I also looked at staying at the Riu and the Zephyr, those two hotels looked really dumpy plus a lot closer to the wharf… If you don’t mind the fees, the location is excellent…close enough, but far enough away from all the crowds.
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A successful stay thanks to Joi 🙏
Jun 4, 2025Chantal C
Joi welcomed us with a smile, extreme kindness, and excellent advice. She responded to all our requests at all times. I highly recommend the Zoe Fisherman Hotel. The amenities are more than adequate and the staff is very attentive. Another big thank you to Joi 😁
Warm welcome from the start!
Jun 3, 2025Tonya I
Clean, comfortable and convenient to tourist area of the wharf. Adriel the Bellman started our visit in a friendly and helpful way. He continued to make us feel like we were friends visiting the whole time. His warmth made our experience even more comfortable.
Wonderful Experience at Hotel Zoe
