This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Valet parking
Close to City Centre
Where is it
On Union Square, in the centre of the city. An easy walk to all public transport.
Hotel information
668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.
OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).
*Denotes local charge.
Please note: 100% non smoking hotel.
Please note: Effective 1st January 2021 the hotel will be introducting a destination fee payable locally of $30 per night plus tax subject to change.
Based on 6950 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3311)
Very good (2251)
Average (816)
Poor (315)
Terrible (257)
Great place to feel Grand
Aug 25, 2025CrissloflandLaurel, Delaware
Grand Hyatt was Grand! The door men team on any shift made everyone feel welcomed or as an important person. They spoke and always put to action by helping or asking if you need anything. The place was very clean and the room was cleaned daily. They have a very nice place and I would go back.
Great Hotel in San Francisco
Aug 20, 2025LaShaun M
We thoroughly enjoyed our stay at the Grand Hyatt Union Square location. The hotel has all the amenities needed. The staff is courteous and helpful. There was an electrical fire which caused loss of power and hot water. The entire staff did everything possible to accommodate the disruption. Location is excellent. Close to all major SF…
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We thoroughly enjoyed our stay at the Grand Hyatt Union Square location. The hotel has all the amenities needed. The staff is courteous and helpful. There was an electrical fire which caused loss of power and hot water. The entire staff did everything possible to accommodate the disruption. Location is excellent. Close to all major SF attractions or transportation. Ou suite had 2 full bathrooms a definite plus. Breakfast and late night snack at the in house restaurant was good. Would definitely stay here again.
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Absolutely the worst Hyatt (from a Globalist for 5 years)
Aug 18, 2025Harry Q
Absolutely terrible - worst hyatt I've ever stayed at. There's no room service during the day. Hotel staff takes forever to respond or deliver something. No shampoo in room.
Lovely hotel and great staff!
Aug 18, 2025EuroTravellerHolsDublin, Ireland
Spent 3 nights here and have to say, we couldn’t fault the hotel at all. Hotel is in a great location beside union square. Nice size room (family of 4), a little dated but all the amenities that you need. Breakfast choice was fantastic. The staff at reception and dining areas were great; always there to help. Highly recommend.
City Lights
Aug 17, 2025Candace MDallas, Texas
August 11th, for 3 nights, arrived, great room, beautiful view, comfortable bed, great price, pre-paid. Asawa Union Square Fountain just outside. However no power for the 36 hours before we left. Complicated offers of different
Great place to feel Grand
Absolutely the worst Hyatt (from a Globalist for 5 years)
City Lights
