After a multi million dollar renovation, the Zephyr has been transformed into a modern, quirky hotel with a nautical theme and laidback vibe. In the heart of Fisherman’s Wharf, you can walk to PIER 39 and Ghirardelli Square (did someone say chocolate?) or jump on a cable car to explore further. Hidden at the back of the hotel is Socialite, a casual restaurant with a sociable atmosphere. There are lots of dining options close by too — grab a clam chowder bread bowl or head to Chinatown for delicious dim sum. When you're done sightseeing for the day, your hotel room offers a welcome oasis from a city that seemingly never sleeps!
Amenities
Fitness Centre/Gym
Internet Access
Laundry Service
Room Service
Safety Deposit Box
Close to City Centre
Where is it
In Fisherman’s Wharf, steps from PIER 39, Ghiradelli Square and the world-famous San Francisco cable cars. Shops, bars and restaurants are within walking distance. Transfer time from San Francisco International Airport: 30 minutes.
Hotel information
355 rooms. All with air-conditioning, 48" Samsung Smart TV, Multimedia streaming to TV, telephone, tea/coffee-making facilities, mini-fridge, safe, complimentary WiFi, hairdryer, iron and board. Standard Rooms offer 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Socialite (open for lunch and dinner). The Camper in the Yard (a vintage camper with quick-serve sustainable breakfast and lunch, craft beer and California wine), The Yard Outdoor Lounge. 24-hour fitness centre. Laundry/dry-cleaning service*. Concierge service. Within walking distance of numerous restaurants. Business centre. Complimentary WiFi. Self-parking $64, valet parking $74, plus tax per day (payable locally, subject to change).
There is a guest amenity fee of $30.00 applicable per room per night (payable locally, fee subject to change).
*Denotes local charge.
Based on 3875 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1707)
Very good (1307)
Average (476)
Poor (212)
Terrible (173)
Excellent hotel for vacation
Jul 16, 2025bubsmom01bubsmom01
I stay in several locations when I come to San Francisco. This particular hotel I’ve stayed at four times now it is perfect. If you were looking for value, comfort and kind staff. It is perfectly located on the wharf. They have an incredible courtyard where you sit around and comfortable chairs, around a fire, while you or your kids play some of…
Read more
I stay in several locations when I come to San Francisco. This particular hotel I’ve stayed at four times now it is perfect. If you were looking for value, comfort and kind staff. It is perfectly located on the wharf. They have an incredible courtyard where you sit around and comfortable chairs, around a fire, while you or your kids play some of the fun games that are out in the courtyard. I was just here with my adult son enjoying a fun weekend in San Francisco Franciso and we sat by the fire both nights and enjoyed a cocktail and conversation. The rooms are very clean, the bed is comfortable, and honestly, I just can’t speak highly enough about the staff and how accommodating they are. I highly recommend this hotel if you were looking for something that is centrally located, and just all around great.
Read less
Great experience
Jul 15, 2025AMY F
Kind, professional staff that went out of their way to make our stay perfect. Great location near Pier 39 and Alcatraz boats. Very happy with our stay.
Great Place to stay
Jul 14, 2025EddieutilaCalhan, Colorado
My wife and I stayed at the Hotel Zephyr because the price was right and it is literally on the Wharf. We were not disappointed. The staff were very friendly and the accommodations were extremely clean and comfortable. The design of the hotel is fun and quirky, with plenty of places to hang out and chill. We will definitely stay here on our next…
Read more
My wife and I stayed at the Hotel Zephyr because the price was right and it is literally on the Wharf. We were not disappointed. The staff were very friendly and the accommodations were extremely clean and comfortable. The design of the hotel is fun and quirky, with plenty of places to hang out and chill. We will definitely stay here on our next trip to San Francisco.
Read less
Perfect family place - all in walking distance . or one takes the street car or the cable car.
Jul 13, 2025donfeliceBRSao Paulo, SP
we choose the location , actually
perfect for all stiff to do by foot. we were able to visit all the attractions and even rentes a bike at a very good price next door to cross thegolden gate - and then come back by feery boat.- the hotel is fin the kids had fun in the courtyard. just a great experiences
Never again.
Jul 9, 2025D D
INCIDENT DATE & TIME:
July 8, 2025 approx. 11am
_____________________
REVIEW:
The staff (with the exception of the bellhop) were not welcoming or helpful. I highly recommend double-checking any information you're given by the front desk. In my case, multiple employees gave me the wrong information, and when I brought it up, the on-site manager…
Read more
INCIDENT DATE & TIME:
July 8, 2025 approx. 11am
_____________________
REVIEW:
The staff (with the exception of the bellhop) were not welcoming or helpful. I highly recommend double-checking any information you're given by the front desk. In my case, multiple employees gave me the wrong information, and when I brought it up, the on-site manager was incredibly rude and dismissive.
_____________________
DETAILS OF MY EXPERIENCE:
I asked twice whether I needed to pay for parking and was told by two different staff members that I did not and I just needed to use the room key to open the gate. Upon check-out, I was surprised to see a ~$60 parking charge on my bill. Had I known, I would have parked on the street for free using my placard--there were plenty of spots available.
When I brought this up at the front desk, the woman I spoke to had a condescending attitude and facial expression that clearly showed irritation. I even offered to show my permit, and instead of assisting me, she asked if I wanted to speak to the manager.
The manager, "Vijay," handled the situation terribly. (Side note: I called afterward to confirm his name, and the woman on the phone seemed hesitant and paranoid about sharing that information--so I can't be sure I was given the real name.)
His behavior included:
1. RAISING HIS VOICE UNNECESSARILY--both embarrassing and unprofessional.
2. REPEATEDLY SAYING, "I DOUBT THAT," as I calmly explained the situation--implying I was lying.
3. REFUSING TO TAKE ME SERIOUSLY even when I offered to show my placard permit to support my reasoning, just like the front desk woman.
4. IGNORING THE CORE ISSUE, which was that I had been misinformed by his staff--by doubling down with, "I doubt that again."
5. DISMISSING LOGIC--When I explained that it made no logical sense for me to pay for parking when free options were available, he again responded, "I doubt that."
_____________________
BOTTOM LINE:
The customer service--particularly from the front desk associate and the manager "Vijay"--was appalling. Even if the parking charge couldn't be waived, a professional manager would have acknowledged the communication breakdown and reassured me that the issue would be addressed with staff. Instead, he chose to be argumentative, dismissive, and unhelpful--raising his voice unnecessarily, creating an embarrassing scene, and asserting authority in a completely inappropriate way.
I stayed in one of the premium waterfront rooms, and for the price I paid, I expected at least basic courtesy and professionalism. Sadly, that was not the case.
_____________________
WOULD I RETURN? ABSOLUTELY NOT.
The staff was unprofessional, and the experience simply wasn't worth the money--especially when I can't trust the information I'm given.
Read less
Excellent hotel for vacation
