Fairmont San Francisco

Facilities

Laurel Court Restaurant and Bar (authentic local cuisine, open for breakfast, lunch and dinner, and weekend afternoon teas). The Tonga Room & Hurricane Bar (open for dinner Wed–Sat). Cirque Bar (Grab & Go Breakfast). Live Fit Gym and Wellness Spa* (sauna, steam room, massage and fitness classes). Room service*. 24-hour laundry service*. Babysitting service*. Valet parking $85.50 inclusive of tax per night (payable locally, subject to change).

Resort Fees

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort Fees Information

Resort fee includes use of the following amenities: - $10 credit per day at Cirque Bar coffee shop - Access to LiveFit gym + wellness - Wireless access in guest room and throughout public areas - PressReader - Access to hotel bicycles (subject to availability) - One movie per stay - Local telephone calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

*Denotes local charge.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (3142)
Very good (1068)
Average (516)
Poor (283)
Terrible (253)

Fairmont is always top!

Jul 17, 2025 seanzik Montreal, Canada

Fairmont is always the top. Location was fantastic, rooms large and spacious, clean, very comfortable beds and pillows. The staff were all very warm and welcoming. Restaurant was also very good. We arrived after 9pm and the restaurant was no longer open for dining. We ordered room service and the food was amazing too. I had to return my rental… Read more

Fairmont is always the top. Location was fantastic, rooms large and spacious, clean, very comfortable beds and pillows. The staff were all very warm and welcoming. Restaurant was also very good. We arrived after 9pm and the restaurant was no longer open for dining. We ordered room service and the food was amazing too. I had to return my rental car the morning after we arrived. The hotel's parking is very expensive, so they recommended I find street parking and they helped to reserve a spot directly across from the hotel driveway. This was very appreciated. Read less

Beautiful Building, But Everything Else Falls Shockingly Short

Jul 12, 2025 F5979GPandrewg Scottsdale, Arizona

I recently stayed at the Fairmont San Francisco, expecting a luxury experience consistent with the Fairmont brand and the Amex Fine Hotels & Resorts program. Instead, my stay was defined by poor management, outdated accommodations, and a disappointing experience that felt like a relentless money grab due to numerous frivolous fees. Upon arrival,… Read more

I recently stayed at the Fairmont San Francisco, expecting a luxury experience consistent with the Fairmont brand and the Amex Fine Hotels & Resorts program. Instead, my stay was defined by poor management, outdated accommodations, and a disappointing experience that felt like a relentless money grab due to numerous frivolous fees. Upon arrival, my room was underwhelming and severely outdated. Shockingly, I found hairs that clearly didn’t belong to me both in the bathroom and on the bed (photos attached), raising immediate concerns about cleanliness standards. The toilet paper provided was incredibly thin; almost see-through (a very strange and ridiculous way to cut costs), and hot water was temperamental, adding further discomfort to my stay. In-room dining was a particular disappointment. The menu lacked any authentic local options, and the food quality was subpar. The Amex FHR “welcome amenity” felt like an afterthought: just bagged chocolate-covered raisins and a few tiny cookies. It was a missed opportunity to introduce guests to any of the exceptional local bakeries/chocolatiers in San Francisco. The parking fee was absurd even by San Francisco standards; $115 to park my rental car for a single night. Unfortunately, this was just one of several frivolous junk fees that seemed designed purely to inflate my bill. To be fair, the mattress was comfortable, and the staff members I encountered were genuinely kind. However, these positives couldn’t outweigh the overwhelming impression that this hotel is coasting on its storied history, neglecting to uphold basic Fairmont standards. As others have echoed, management appears disengaged, failing even to respond to reviews on this platform. This property could be extraordinary, but currently, it feels more like a museum charging five-star prices without providing five-star service. Read less

Speak Up

Jul 11, 2025 Jason P

I asked for the A/C to be fixed and engineering came right away. They told me that did a bypass and my room should cool down in a little bit. I was appreciative and excited as the room felt like a sauna. It did not cool down. The next day I called again and asked for them to look at it and give leave me a message on the room phone that it was… Read more

I asked for the A/C to be fixed and engineering came right away. They told me that did a bypass and my room should cool down in a little bit. I was appreciative and excited as the room felt like a sauna. It did not cool down. The next day I called again and asked for them to look at it and give leave me a message on the room phone that it was fixed and if not what they were going to do to help me. Never received any correspondence from the hotel and it still was not fixed. Highly disappointed with the situation. Three days of a warm room did not make me happy. Read less

Tonga Room is fantastic- the lobby is dreamy but the rooms need an update.

Jul 8, 2025 Jenna C Denver, Colorado

The pillows were soft, the beds comfortable and the black out shades really worked. and of course, the lobby was as regal and as impressive as ever. The highlight was the Tonga Room for sure- a five-star tiki bar. I was disappointed the bathroom shower had mold and the room was pretty dated though.

Classic

Jul 6, 2025 AmiP Chicago, Illinois

As a former San Francisco resident, I have always wanted to stay at the Fairmont, a classic icon of the city. I finally got the opportunity last year, just before Thanksgiving. They had put up their gingerbread house in the lobby by then. The lobby, with its marble columns and gilded ceiling, is always iconic but the holiday decorations but it… Read more

As a former San Francisco resident, I have always wanted to stay at the Fairmont, a classic icon of the city. I finally got the opportunity last year, just before Thanksgiving. They had put up their gingerbread house in the lobby by then. The lobby, with its marble columns and gilded ceiling, is always iconic but the holiday decorations but it even more special. I asked for a room in the historic building and was given a room with a lovely view of Grace Cathedral. The room had a large window and it was lovely to sit there and watch the rain. I had breakfast daily and dinner one night at the main restaurant. Food was fine, a little overpriced but that is to be expected. Staff were helpful and efficient. Overall, a wonderful stay. Read less

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