Hotel Zetta

San Francisco, California

Star rating

Superior Room
Superior Room
Double Double Deluxe Room
Games Room
Superior Room
Superior Room
Double Double Deluxe Room
Games Room

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby with a game wall. Second-floor playroom with sofas, TVs, video games and a red phone booth. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, Serving some of the finest cocktails in the city, opt for a hand-crafted drink, and soak up the vibe.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a ​daily Resort Fee of $35 per room per night (subject to applicable taxes) will be payable at check out (payable locally, subject to change).

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – In-room connectivity for unlimited number of devices – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 F&B Credit – Daily morning coffee and pastries – Picnic backpack (with biodegradable plates and utensils) –Sun tent – Oculus Go VR Headsets – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1204)
  • Very good (421)
  • Average (175)
  • Poor (74)
  • Terrible (72)
Image of the Tripadvisor rating Budget friendly

Aug 30, 2025 Jesse P

Booked a room last minute and Charm was really friendly and helped us a lot. They had a gym and playroom. The room is really nice, bed is comfortable. Will certainly be back soon!
Image of the Tripadvisor rating great hotel!

Aug 30, 2025 trix p

The hotel is wonderful, it has a great atmosphere. The staff are nice and friendly, thanks to Charm for the recommendations. The location was fantastic, everything was within walkin distance. Overall, enjoyed our stay.
Image of the Tripadvisor rating Disappointed

Aug 25, 2025 Angela P

The room was small. Loud guest, terrible neighborhood, no amenities. They have all these fees and charges that you are not aware of until it’s time to check out. When I asked about fees when checking out with Juan he was very rude, disrespectful and not showing good customer service. I would not recommend this hotel
Image of the Tripadvisor rating Shocked . Reviews didnt prove well

Aug 22, 2025 Zac C

I hosted a party at the Phoenix hotel. They don’t have an air condition so I chose zetta. After my event, my wife went back to the room Keep in mind she was sleeping. She has five bags that’s open across the whole room . I came back to the room after 12 after I finished up my event and cleaning and the AC was not working. Nothing was working. It… Read more
I hosted a party at the Phoenix hotel. They don’t have an air condition so I chose zetta. After my event, my wife went back to the room Keep in mind she was sleeping. She has five bags that’s open across the whole room . I came back to the room after 12 after I finished up my event and cleaning and the AC was not working. Nothing was working. It was completely dead. I called the hotel told him my situation they asked do I wanna move rooms? I said I’m not gonna pack up and wake my wife up. That’s very inconsiderate and rude of me to do to her if she’s already asleep so they brought me a fan the next day I asked for some type of refund because I slept very unwell. They said a manager will call me a manager has never called me yet nor did they try to offer me a discount and the price was more than what I booked it through bookings.com. It’s been about a week and I have gotten no call from these people. I’m baffled how rude they are and how inconsiderate they are and how they think it’s OK for what I went through shame on the management and shame on whoever hired them this is not right at all. Read less
Image of the Tripadvisor rating Wifi is not reliable

Aug 15, 2025 Jennifer L

Wifi is not reliable please make it better. I will not be staying again if the Wifi is not dependable for having Zoom meetings.