Grand Hyatt San Francisco

Union Square, San Francisco

Star rating

OneUp Lounge
Standard Room City View
A video preview image
OneUp Lounge
Standard Room City View

The hotel

This sleek, imposing hotel offers the high standards you would expect of a Hyatt. It lies right on Union Square, in the centre of the city and in one of the best spots for shopping. Public transport is an easy walk, too. OneUP - exactly one level up from the lobby is the inventive American Bistro and Lounge. Serving breakfast, lunch and dinner, the OneUP restaurant features locally sourced, sustainable American cuisine. The bridge, connects the restaurant to the Lounge.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

On Union Square, in the centre of the city. An easy walk to all public transport.

Hotel information

668 rooms on 36 floors in 1 building. All with air-conditioning, cable TV with pay-per-view films, hairdryer, iron and board. Standard Rooms sleep maximum 4 adults.

OneUP Restaurant (American bistro serving breakfast, lunch and dinner) and OneUP Lounge (cocktails and appetisers), Coffee Bar (serving breakfast items, snacks and drinks). Complimentary Hyatt StayFit® on 35th floor. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Safe available at front desk*. Self-parking $41, valet parking $74.10 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: 100% non smoking hotel.

Please note:  Effective 1st January 2021 the hotel will be introducting a destination fee payable locally of $30 per night plus tax subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3286)
  • Very good (2247)
  • Average (813)
  • Poor (313)
  • Terrible (255)
Image of the Tripadvisor rating Great location and quality service

May 10, 2025 Maccynth Charlotte, North Carolina

The hotel has a great location, and the view from the gym on the 35th floor, and the viewing deck on the 36th floor are amazing. The Prime Rib Bolognese at the restaurant was very good, and the bartender made a great Uncle Nearest Old Fashioned.
Image of the Tripadvisor rating improved and updated property

May 9, 2025 J-mom-of-three Santa Rosa, California

The grand Hyatt San Francisco Union Square : I got upgraded to a business/executive suite. They have remodeled where there are nice laminate floors and electric blinds, two full bathrooms, great pillows, wonderful high floor view, fabulous sheets, and excellently comfortable bed. When I stayed, the club lounge was closed, and so they have… Read more
The grand Hyatt San Francisco Union Square : I got upgraded to a business/executive suite. They have remodeled where there are nice laminate floors and electric blinds, two full bathrooms, great pillows, wonderful high floor view, fabulous sheets, and excellently comfortable bed. When I stayed, the club lounge was closed, and so they have breakfast down at the buffet on the mezzanine level. Their options are basic, but the service was excellent and the coffee was really delicious. Read less
Image of the Tripadvisor rating Convenient city location near lux stores

May 8, 2025 jasonlT8336IZ Sydney, Australia

Great location, close to lux stores on Grant Ave. Parking station close by and the valet propose you self park there. Good. Expected to be offered water bottles at check-in, but had to ask. Hotel room was clean although bathtub seemed to be ‘spongy’ under foot in some areas (as if the laminate was separating). Maybe the quality led to early age… Read more
Great location, close to lux stores on Grant Ave. Parking station close by and the valet propose you self park there. Good. Expected to be offered water bottles at check-in, but had to ask. Hotel room was clean although bathtub seemed to be ‘spongy’ under foot in some areas (as if the laminate was separating). Maybe the quality led to early age issues. Overall, still pretty good. Read less
Image of the Tripadvisor rating Hotel Is On Route to Bankruptcy

May 7, 2025 Pioneer05342503365

No room service. No minibar with water or anything. Restaurant is only open a few hours a day. Most restaurants around the hotel are closed. Safety in the area is also questionable; for example, there is a Starbucks across the street that has no tables or chairs because of homelessness issues. Staff tried hard, but the hotel is 2 stars at… Read more
No room service. No minibar with water or anything. Restaurant is only open a few hours a day. Most restaurants around the hotel are closed. Safety in the area is also questionable; for example, there is a Starbucks across the street that has no tables or chairs because of homelessness issues. Staff tried hard, but the hotel is 2 stars at best. Read less
Image of the Tripadvisor rating Aggressive GM David Lewin

May 3, 2025 Travel703464

I have been staying at this property for over 15 years and this last trip will be the last. The GM David Lewin aggressively came after my engineer and I as we were in a call with a large client in the lounge area we reported it and no one followed up.