At one of the best addresses in San Francisco you’ll have Union Square’s boutiques, big-brand shops, and dining and nightlife almost on the doorstep. The Hilton is a big hotel with great service and a sociable buzz in the lobby bar and coffee shop. The views are pretty spectacular here too — head up to the 16th floor for some chill out time at the pool deck or go even higher up, all the way to the 46th floor Cityscape lounge.
Amenities
Bar
Hot tub
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking
Close to City Centre
Where is it
In San Francisco’s Theater District, this hotel is just 2 blocks from Union Square, Westfield San Francisco Centre and the famous cable cars. Transfer time from San Francisco International Airport: 30 minutes.
Hotel information
All rooms offer air-conditioning, 37” HDTV with cable channels and on-demand films, alarm radio, WiFi*, telephone, tea/coffee-making facilities, mini-fridge, safe, hairdryer, bathroom amenities, and iron and ironing board.
Standard Rooms have either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults.
Deluxe Rooms are larger and have either 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.
Pool View Terrace Rooms feature a walk-out terrace overlooking the pool, with 1 king-size bed, sleeping maximum 2 people.
Skyline View Rooms are located on floors 20-44, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Balcony Skyline View rooms are located on higher floors with a private balcony facing downtown San Francisco, and 1 king-size bed, sleeping maximum 2 people.
Junior Suites feature an additional seating area with a sleeper sofa, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.
Skyline View Junior Suites are located on higher floors offering unobstructed city views, featuring a seating area with sleeper sofa, and 1 king-size bed, sleeping maximum 3 people.
One Bedroom Suites feature a separate living room, and bedroom with king-size bed, sleeping maximum 3 people.
Poached (breakfast buffet). Cityscape Sky Bar (located on 46th floor with 360 degree views, serving drinks and small plates). The Poppy Lobby Bar. Herb N' Kitchen (on-the-go market, open 24-hours).
16th floor outdoor pool and whirlpool. Fitness centre.
WiFi access (included in resort fee). Concierge. Self-parking $74.10 plus tax per night (payable locally, fee subject to change).
This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)
Resort fee includes: - Premium guest internet access - daily $35 food and beverage credit for use in all hotel outlets - 2-hour e-bike rental for up to 2 guests. Resort fee inclusions are subject to change and availability. Please see hotel check-in for current inclusions available to you upon arrival.
*Denotes local charge.
Based on 4891 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1402)
Very good (1653)
Average (1089)
Poor (464)
Terrible (283)
Very happy stay
Jul 29, 2025alanv4Brisbane, Australia
Convenient to all the CBD activities, this hotel although large manages to get
most things right. The staff at reception really make an effort to make you
feel welcome - particularly Irma on arrival and Niele during my stay. The
concierge service is excellent and made the sightseeing easy.
Sleep quality is excellent and allowed me to get over…
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Convenient to all the CBD activities, this hotel although large manages to get
most things right. The staff at reception really make an effort to make you
feel welcome - particularly Irma on arrival and Niele during my stay. The
concierge service is excellent and made the sightseeing easy.
Sleep quality is excellent and allowed me to get over the jet lag in a short
time.
The only drawback is the lack of comprehensive restaurants - as most people
would be surprised by. However it needs to be said that the Hilton offer an
arrangement with its sister hotel across the street - the staff there were very
welcoming.
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Nice hotel, but SF is not great.
Jul 21, 2025BeetmasterWakefield, WEST YORKSHIRE
Nice hotel, lady who checked us in was really nice. Room was upgraded and was spacious. Rubbish view of some old car park though. Room cleaned to a great standard. 35 dollars a night charge which you could spend on site so pretty good. Only downside is the location. As you drive to the hotel you see loads of homeless near by. My son was quite…
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Nice hotel, lady who checked us in was really nice. Room was upgraded and was spacious. Rubbish view of some old car park though. Room cleaned to a great standard. 35 dollars a night charge which you could spend on site so pretty good. Only downside is the location. As you drive to the hotel you see loads of homeless near by. My son was quite scared of these. We also saw rats in the daytime running around the home less. To top it all off saw one around 20 metres from hotel front during daylight having a pee. To be fair he was trying to pee in the bottle but missed and was all over floor. Pretty poor really. We came to SFran 19 years ago. Now it’s all run down, so won’t be coming again.
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Not clean
Jul 20, 2025ML GCopenhagen
While my room was ok and superficially clean, the general impression was that there was no in depth cleaning, and things were generally not so clean. See for example the picture of the quite great container for the Kleenex…
We also had a business room for meetings, and that room was downright filthy. Quite extraordinary, and far from ok.
Highly recommended! safe, clean and very centrally located
Jul 14, 2025V1286EVbrucetNewport Beach, California
Great experience and super friendly reception. They went out of the way to help us. Highly recommended and super clean and very safe area
Good hotel
Jul 12, 2025L9860APamandas
The bed and pillows were very comfortable. We had a quiet room over looking the pool. The staff were friendly and the whole hotel was clean.
The food and drinks were expensive in the hotel. The restaurants we went to, in the area, were not great. So it would be best to review them prior to eating. The Food Emporium does have good reasonably…
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The bed and pillows were very comfortable. We had a quiet room over looking the pool. The staff were friendly and the whole hotel was clean.
The food and drinks were expensive in the hotel. The restaurants we went to, in the area, were not great. So it would be best to review them prior to eating. The Food Emporium does have good reasonably priced options such as Panda Express. There is a Trader Joe's on Market Street for supermarket items.
The area is close to Powell Street Station (The Bart train), Union Square and transport options.
If you walk in the opposite direction away from Union Square the neighbourhood does get a bit rough. San Francisco does have a considerable homeless and drugs problem which is very sad. That said they never caused us any direct problems and keep to themselves, but we didn't stay our very late.
We went on a trip from Get Your Guide to Muir Woods which was very good and picked up from outside this hotel.
If you want to go to Union Square area I would recommend the hotel.
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Very happy stay
