Westin St Francis

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Westin St Francis | San Francisco, California | Virgin Atlantic Holidays

San Francisco, California

4 stars

Standing proudly on San Francisco’s Union Square, this grand hotel has welcomed guests since 1904. Full of history and classic charm, the original landmark building is complemented by the Tower, where a glass lift (check it out at night when the city is all lit up) will take you to recharge in your room, complete with Heavenly Beds®. Back in the impressive lobby, enjoy the vintage vibes and spot the cable cars pass outside — experiencing San Francisco could hardly be easier. But before you do, why not grab a classic Italian coffee from Cafe Rito, or even a slice of pizza!

Amenities

Bar
Fitness Centre/Gym
Internet Access
No Smoking
Restaurant
Safety Deposit Box
Close to City Centre

Explore the local area

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel Information

Room Information
Room Upgrade Information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 31 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Traditional Rooms with 1 king-size bed, sleeping maximum 2 adults.

Hotel details

Facilities

Cafe Rito (Italian eatery, open for all-day dining and drinks). Tower Saloon (open for buffet breakfast). Tower Saloon Bar (handcrafted cocktails and light bites). Chateau Montelena Wine Tasting Room. Westin Club Lounge. Room service*. 24-hour WestinWORKOUT® fitness centre. WiFi access. Concierge. Laundry service*. Valet parking $78 plus tax per night (payable locally, fee subject to change).

Accessibility

ADA rooms are available in both buildings on request. Please contact our Special Assistance team for more information.

Resort Fees

This hotel has a destination fee of $30 plus tax per room, per day (payable locally, fee subject to change).

Additional Information

*Denotes local charge.

Please note: This hotel is a smoke-free environment.

Please note: The hotel will be opening a new Lobby Bar and Specialty Restaurant will be available by the end of 2024. In addition, a new Speakeasy Bar will open in early 2025.

Trip advisor rating

3.9/5

1,278 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

50%

Very Good

23%

Average

Poor

Terrible

11%

“Great location, not very clean”

Nov 18, 2025taggy22

The hotel is absolutely a great location… It is in a historical building. There’s a small museum that you can visit on the ground floor. The architecture is phenomenal. The staff are mostly great. What was disappointing as a cleanliness of my room. The bedding, and the shower curtain had rust stains throughout. There was balled up toilet paper on the floor in my bathroom when I just checked in. There was also a dirty counter next to the sink area. I discovered much later the next day, that there was blood on the side of the toilet that was not mine. I blame management for rushing cleaning staff. If cleaning staff are not allowed so much time poor Room, things like this happen. I believe that Westin management for the specific hotel, needs to allow staff the appropriate time to clean. Or people who patronize here, need to lower their expectations. This hotel and the cleanliness feel like a $50-$75 per night Room versus Whote you come to expect from the Westin.

“Excellent Service at Historic Hotel”

Nov 15, 2025christieh832

My son and I took a last minute trip to San Francisco to sightsee and explore the city. Jeff at the concierge desk was incredibly helpful, suggesting ways to maximize our time each day and offering inside tips for eateries and transportation options. The hotel itself was clean and well run. The entire staff went about their jobs with a professional and caring efficiency. We especially appreciated the concierge lounge; it’s one of the nicest we’ve enjoyed in the continental U.S. well done Westin St. Francis team!

“Horrible, Not the Same St Francis. Marriott has ruined it.”

Nov 14, 2025ChoicesNorthCarolina

The hotel has lost all of it’s high end qualities. Starting with the entrance. You now enter in a run down side door. No grand entrance, no bell hops, NOTHING ! Room Service is limited and does not start until 5 pm. A weekend and no hotel bar open. NOTHING AGAIN! Drinks in the new bar that does not open until after 5 are absolutely outrageously priced.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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