Westin St Francis

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San Francisco, California

4 stars

Standing proudly on San Francisco’s Union Square, this grand hotel has welcomed guests since 1904. Full of history and classic charm, the original landmark building is complemented by the Tower, where a glass lift (check it out at night when the city is all lit up) will take you to recharge in your room, complete with Heavenly Beds®. Back in the impressive lobby, enjoy the vintage vibes and spot the cable cars pass outside — experiencing San Francisco could hardly be easier. But before you do, why not grab a classic Italian coffee from Cafe Rito, or even a slice of pizza!

Amenities

Bar
Fitness Centre/Gym
Internet Access
No Smoking
Restaurant
Safety Deposit Box
Close to City Centre

Explore the local area

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel Information

Room Information
Room Upgrade Information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 31 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Traditional Rooms with 1 king-size bed, sleeping maximum 2 adults.

Hotel details

Facilities

Cafe Rito (Italian eatery, open for all-day dining and drinks). Tower Saloon (open for buffet breakfast). Tower Saloon Bar (handcrafted cocktails and light bites). Chateau Montelena Wine Tasting Room. Westin Club Lounge. Room service*. 24-hour WestinWORKOUT® fitness centre. WiFi access. Concierge. Laundry service*. Valet parking $78 plus tax per night (payable locally, fee subject to change).

Accessibility

ADA rooms are available in both buildings on request. Please contact our Special Assistance team for more information.

Resort Fees

This hotel has a destination fee of $30 plus tax per room, per day (payable locally, fee subject to change).

Additional Information

*Denotes local charge.

Please note: This hotel is a smoke-free environment.

Please note: The hotel will be opening a new Lobby Bar and Specialty Restaurant will be available by the end of 2024. In addition, a new Speakeasy Bar will open in early 2025.

Trip advisor rating

3.9/5

1,273 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

50%

Very Good

23%

Average

Poor

Terrible

11%

“Comfortable Stay with Heavenly Beds, But Double-Check Accessibility Details”

Oct 31, 2025Terri C

We booked an accessible room for a mid-week stay, trusting the hotel’s multiple “accessible” categories. Unfortunately, the room we were first assigned had only a larger footprint—no accessible bathroom. The tub had high walls and zero grab bars, making it impossible for my husband to use safely after his ankle surgery. After a call to the front desk, staff moved us to a truly accessible room with a low wall shower and roll in bath area. They were apologetic and started working on a room move right away and the room they finally put us in was very comfortable and easily navigable with a mobility scooter. On the plus side, the famous Westin Heavenly Beds lived up to the hype—super comfortable and the room was blissfully quiet despite being right on Union Square. The staff were a highlight: doormen, café baristas, and concierge were all genuinely friendly and eager to help. One quirky amenity: a “freestyle” water station in the lobby dispenses still, sparkling, hot, and flavored waters. Bring a refillable bottle—it’s a nice eco-touch. The catch? Every flavor (lemon, cucumber, etc.) was empty throughout our three-day stay, so we stuck with plain. Overall, a strong Marriott experience with excellent staff and sleep quality. Just double-check the bathroom details if you need full accessibility. We’d return, but we’d confirm the room type upfront.

“Luxury hotel when you upgrade your room”

Oct 26, 2025hannahsreviews

We had the best stay at the Westin St Francis hotel. The room we were given initially was ok but it was a bit dark and it just had a view of a wall. However, we enquired about an upgrade and the room we ended up with was fantastic! The room was large, bright, airy with an incredible view of union square and had a large comfortable bed. The bathroom was lovely and clean with a walk in shower, although the only small negative was the water pressure was a bit weak. The staff were always super friendly and helpful and we throughly enjoyed our stay.

“Nice location and staff”

Oct 13, 2025Quest794158

Great service from Jeff at the concierge desk! He was informative and helpful. Nice location of the hotel, but rooms were dated in the “newer” building and the shower was not pleasant.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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