Westin St Francis

San Francisco, California

Star rating

Hotel exterior
Landmark Delue King Room
Guest Room Bathroom
Cafe Rito
Fitness centre
Tower Grand Deluze
Main Entrance
Landmark Queen Room
Hotel exterior
Landmark Delue King Room
Guest Room Bathroom
Cafe Rito
Fitness centre
Tower Grand Deluze
Main Entrance
Landmark Queen Room

The hotel

Standing proudly on San Francisco’s Union Square, this grand hotel has welcomed guests since 1904. Full of history and classic charm, the original landmark building is complemented by the Tower, where a glass lift (check it out at night when the city is all lit up) will take you to recharge in your room, complete with Heavenly Beds®. Back in the impressive lobby, enjoy the vintage vibes and spot the cable cars pass outside — experiencing San Francisco could hardly be easier. But before you do, why not grab a classic Italian coffee from Cafe Rito, or even a slice of pizza!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 31 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Traditional Rooms with 1 king-size bed, sleeping maximum 2 adults.

Traditional Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms with a view of the city have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Grand Deluxe King with a vista of downtown and San Francisco Bay have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Classic One-Bedroom Suites are spacious and offer a separate living room and bedroom with 1 king size bed, sleeping maximum 2 adults.

Cafe Rito (Italian eatery, open for all-day dining and drinks). Tower Saloon (open for buffet breakfast). Tower Saloon Bar (handcrafted cocktails and light bites). Chateau Montelena Wine Tasting Room. Westin Club Lounge. Room service*. 24-hour WestinWORKOUT® fitness centre. WiFi access. Concierge. Laundry service*. Valet parking $78 plus tax per night (payable locally, fee subject to change).

This hotel has a destination fee of $30 plus tax per room, per day (payable locally, fee subject to change).

Resort fee includes: - WiFi access - $30 food and beverage credit - Bottled water - $10 Uber credit, and more. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

ADA rooms are available in both buildings on request. Please contact our Special Assistance team for more information.

*Denotes local charge.

Please note: This hotel is a smoke-free environment.

Please note: The hotel will be opening a new Lobby Bar and Specialty Restaurant will be available by the end of 2024. In addition, a new Speakeasy Bar will open in early 2025.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (605)
  • Very good (285)
  • Average (115)
  • Poor (99)
  • Terrible (137)
Image of the Tripadvisor rating Great service

Jun 29, 2025 Dani R

Jeff Aquino the concierge here was absolutely amazing. He answered all of our questions, had great insight on food and places to go in the area. Amazing customer service, we will be coming back specifically to have him as our concierge again!
Image of the Tripadvisor rating Awesome

Jun 29, 2025 Jelo2008 Cancun, Mexico

had a wonderful experience at The Westin St. Francis in Union Square, San Francisco. The location is unbeatable—right in the heart of the city with easy access to shopping, dining, and iconic landmarks. A special shoutout to Jeff Squino at the concierge desk! Jeff was incredibly friendly, knowledgeable, and genuinely eager to help. Whether it was… Read more
had a wonderful experience at The Westin St. Francis in Union Square, San Francisco. The location is unbeatable—right in the heart of the city with easy access to shopping, dining, and iconic landmarks. A special shoutout to Jeff Squino at the concierge desk! Jeff was incredibly friendly, knowledgeable, and genuinely eager to help. Whether it was local recommendations or tips to make the most of our stay, he went above and beyond with a warm smile and professional charm. The hotel itself is beautiful, combining classic elegance with modern comfort. From the grand lobby to the well-appointed rooms, everything was clean, stylish, and welcoming. I’d gladly stay here again and highly recommend it—especially thanks to amazing staff like Jeff who make the experience truly memorable. Read less
Image of the Tripadvisor rating Great stay and great concierge

Jun 24, 2025 rubencD1850SF

Since the moment we arrived and were checked-in by Luis, we felt welcomed and invited. Then, Jeff - hotel concierge was one of the highlights of our trip, he is kind, smart, knowledgeable, genuine and an amazing human being. The lobby is decorated with tons of flower during spring season. The location of the hotel is great, right by Union square… Read more
Since the moment we arrived and were checked-in by Luis, we felt welcomed and invited. Then, Jeff - hotel concierge was one of the highlights of our trip, he is kind, smart, knowledgeable, genuine and an amazing human being. The lobby is decorated with tons of flower during spring season. The location of the hotel is great, right by Union square and conveniently across from the cable cart, the fitness center is comfortable. Highly recommend this beautiful hotel for your stay in San Francisco, we love this city. Read less
Image of the Tripadvisor rating Latest experience

Jun 23, 2025 Zohreh M Dallas, Texas

Upon my early arrival, I requested an early check-in. I was informed there would be a $50 fee for this, which surprised me as I’ve frequently stayed at this location and have been accommodated with early check-in at no additional charge when rooms were available. After I declined to pay, the front desk agent told me that the room type I reserved… Read more
Upon my early arrival, I requested an early check-in. I was informed there would be a $50 fee for this, which surprised me as I’ve frequently stayed at this location and have been accommodated with early check-in at no additional charge when rooms were available. After I declined to pay, the front desk agent told me that the room type I reserved was not available but offered me an “upgrade” in the Tower instead, which I accepted. However, based on my prior stays, I did not find this room to be an actual upgrade. Additionally, I was informed of a mandatory $35 fee. I was told this included a $10 Uber voucher and a $20 food and beverage credit. The Uber voucher, however, expired within 24 hours—something I was not made aware of in advance—which feels misleading. Lastly, when I requested a late checkout, I was told there would be a $100 fee, which again was unexpected. I have stayed at numerous Westin and Marriott properties and have never encountered such an accumulation of extra or unclear charges. Read less
Image of the Tripadvisor rating Family Friendly Hotel

Jun 22, 2025 Lucien A

We had a great experience staying at The Westin St. Frances. What a beautiful historical building. The room was clean and the room service was the best. The staff were very friendly and accommodating. The concierge, Jeff Aquino always greeted us whenever we pass by him. He was very helpful in providing us information of places to go and see. We… Read more
We had a great experience staying at The Westin St. Frances. What a beautiful historical building. The room was clean and the room service was the best. The staff were very friendly and accommodating. The concierge, Jeff Aquino always greeted us whenever we pass by him. He was very helpful in providing us information of places to go and see. We definitely recommend visiting The Westin at Union Square. Read less