Westin St Francis

San Francisco, California

Star rating

The hotel

Standing proudly on San Francisco’s Union Square, this grand hotel has welcomed guests since 1904. Full of history and classic charm, the original landmark building is complemented by the Tower, where a glass lift (check it out at night when the city is all lit up) will take you to recharge in your room, complete with Heavenly Beds®. Back in the impressive lobby, enjoy the vintage vibes and spot the cable cars pass outside — experiencing San Francisco could hardly be easier. But before you do, why not grab a classic Italian coffee from Cafe Rito, or even a slice of pizza!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

On Powell Street, opposite Union Square in central San Francisco, close to shopping, restaurants and attractions.

Hotel information

1,195 rooms in 2 buildings: Main Building on 12 floors and Tower Building on 31 floors. Rooms with air-conditioning, satellite TV, WiFi*, mini-bar, safe and bathrobes. Traditional Rooms with 1 king-size bed, sleeping maximum 2 adults.

Traditional Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms with a view of the city have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Grand Deluxe King with a vista of downtown and San Francisco Bay have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Classic One-Bedroom Suites are spacious and offer a separate living room and bedroom with 1 king size bed, sleeping maximum 2 adults.

Cafe Rito (Italian eatery, open for all-day dining and drinks). Tower Saloon (open for buffet breakfast). Tower Saloon Bar (handcrafted cocktails and light bites). Chateau Montelena Wine Tasting Room. Westin Club Lounge. Room service*. 24-hour WestinWORKOUT® fitness centre. WiFi access. Concierge. Laundry service*. Valet parking $78 plus tax per night (payable locally, fee subject to change).

This hotel has a destination fee of $30 plus tax per room, per day (payable locally, fee subject to change).

Resort fee includes: - WiFi access - $30 food and beverage credit - Bottled water - $10 Uber credit, and more. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

ADA rooms are available in both buildings on request. Please contact our Special Assistance team for more information.

*Denotes local charge.

Please note: This hotel is a smoke-free environment.

Please note: The hotel will be opening a new Lobby Bar and Specialty Restaurant will be available by the end of 2024. In addition, a new Speakeasy Bar will open in early 2025.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (619)
  • Very good (287)
  • Average (115)
  • Poor (99)
  • Terrible (137)
Image of the Tripadvisor rating Trip to San Francisco

Aug 29, 2025 Jacob D

Me and my son arrived on 8/14 and stayed through 8/17 . All the staff was super accommodating to early check in , to arranging rides with concierge. Jeff Aquino was a life saver with recommendations and enjoying our stay to its full potential. Kc at cafe rito was very nice and personable , always greeting me and my son as we arrived there from our… Read more
Me and my son arrived on 8/14 and stayed through 8/17 . All the staff was super accommodating to early check in , to arranging rides with concierge. Jeff Aquino was a life saver with recommendations and enjoying our stay to its full potential. Kc at cafe rito was very nice and personable , always greeting me and my son as we arrived there from our day out . It was such an amazing stay . Read less
Image of the Tripadvisor rating Excellent Location + Excellent Customer Service

Aug 27, 2025 Steven W

My girlfriend and I stayed here the last weekend of July to see a Giants game. It’s in Union Square which is a busy area; it’s feels pretty safe during the day but kind of sketchy at night. The hotel was super busy and it took awhile to get checked in. The front desk told us there were 3 events going on that weekend, which was why they were… Read more
My girlfriend and I stayed here the last weekend of July to see a Giants game. It’s in Union Square which is a busy area; it’s feels pretty safe during the day but kind of sketchy at night. The hotel was super busy and it took awhile to get checked in. The front desk told us there were 3 events going on that weekend, which was why they were swamped. Our room had a nice view of Union Square. The room itself seemed kind of dated but it was still nice, clean and had everything we needed. The hotel charged a non-refundable surcharge but provided us a credit that could be used within the hotel along with free water bottles and bike rentals. We went to the concierge where Jeff Aquino hooked us up. He was nice and approachable…gave off good vibes. He gave us our water bottles and bike vouchers. He didn’t put a date on the vouchers so we can redeem them anytime. Excellent customer service. We only stayed one night but still wanted to explore a bit after we checked out so they allowed us to leave our luggage behind. Great overall experience. Read less
Image of the Tripadvisor rating Exceptional Service and Exquisite Hotel

Aug 24, 2025 Matthew C Austin, TX, United States

Good morning, I’m reaching out to share the exceptional service we received from all the staff at the St Francis Westin while we were in San Francisco this past week. My wife and I were on our 25th Anniversary trip and the staff went above and beyond to make us feel welcomed and special. We rarely get a chance to travel leisurely and wasn’t sure… Read more
Good morning, I’m reaching out to share the exceptional service we received from all the staff at the St Francis Westin while we were in San Francisco this past week. My wife and I were on our 25th Anniversary trip and the staff went above and beyond to make us feel welcomed and special. We rarely get a chance to travel leisurely and wasn’t sure about staying at such a prestigious hotel, but we were put at ease by the caring and friendly nature of the staff. I would like to single out your concierge Jeff Aquino who provided 5 star service while we were there. He was extremely helpful with recommendations and helping us navigate the city and make our trip special and memorable. Jeff is a valuable asset to your team at your hotel and an amazing individual who truly connects and cares about the guests he interacts with. I am thankful for his time and genuineness with my wife and I. Matthew Read less
Image of the Tripadvisor rating Fantastic hospitality great hotel

Aug 21, 2025 ray j San Francisco, California

What an amazing hotel. I’ve always heard about the grandeur of the hotel and staying at this hotel confirmed it. Not only was the location perfect, I was immediately impressed with the staff who made my trip amazing from beginning to end. Hospitality is the name of the game and these folks won. I would like to give special recognition to my… Read more
What an amazing hotel. I’ve always heard about the grandeur of the hotel and staying at this hotel confirmed it. Not only was the location perfect, I was immediately impressed with the staff who made my trip amazing from beginning to end. Hospitality is the name of the game and these folks won. I would like to give special recognition to my amazing concierge representative Jeff Aquino. From the first day I met him. I went to obtain my destination fee perks, which included free refillable, beautiful water bottles with all kinds of flavored sparkling waters from a clean vending dispenser.. In addition to this, the fee provided daily $20 food/beverage credit, free E bikes to rent, and of course, Uber voucher to get around town. Where other hotels charge resort fees and give you nothing, here they give you more and then some. Jeff and I hit it off from the moment we met . His welcoming and charismatic presence impressed me from the moment we talked. It was a quick bond and I feel like I known him for a long time. We shared stories and he inquired all about my trip and offered to help in anyway. Throughout my stay, I saw him every day coming off the elevator and he greeted me by name. His hospitality and warmth truly shine. This is something I didn’t expect in such a busy hotel. He made time he made it feel like I was in a boutique hotel, such personal attention. This elevated my stay from normal to outstanding. I will surely be back one day and he has truly set the bar for what I expect going forward from hotel service. 10 out of 10 across-the-board. Read less
Image of the Tripadvisor rating Amazing

Aug 16, 2025 diogenesl2014 San Francisco, California

Had a fantastic stay. I didnt think Westin can be so good. The mandatory resort fee can be offset by 20 food beverage credit and free bike rental coupon. Although, the Unlimited Biking company providing bikes is awful. They just closed their branch next to hotel for entire day, and although location at Fishermans honored coupons, took a few trips… Read more
Had a fantastic stay. I didnt think Westin can be so good. The mandatory resort fee can be offset by 20 food beverage credit and free bike rental coupon. Although, the Unlimited Biking company providing bikes is awful. They just closed their branch next to hotel for entire day, and although location at Fishermans honored coupons, took a few trips until something became available. The Club-awesome! First rate yogurts and juices. Didnt attend evening service, but breakfast was fantastic, even smoked salmon was offered. Just couldnt hope for a better stay! Read less