Riu Plaza Chicago

Chicago, USA

Star rating

The hotel

Newly opened in 2024, the Riu Plaza Chicago is in the perfect location to explore the Windy City. Start your day with an American buffet breakfast in the hotel - it's included in your stay afterall! Then stroll to the corner of the street and you're already on Magnificent Mile so you can shop to your hearts content, and just a little further on is 360 Chicago for some unreal views of the city and Lake Michigan. Speaking of good views, the hotel has a rooftop bar on the 26th floor, so you can enjoy a cocktail with a glorious backdrop in the summer. And if it's a little chilly, you can cosy up in the lobby bar instead - so you're sorted all year round.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

Located in the heart of the financial district, just around the corner from the Magnificent Mile. Distance from Chicago International Airport: 17 miles.

Hotel information

390 rooms across 28 floors, all with air-conditioning, complimentary WiFi access, satellite TV, bathroom amenities, hairdryer, iron, mini fridge, safe and coffee maker.

Deluxe Rooms have either 1 king-size bed, 2 queen-size beds, or twin beds, sleeping maximum 4 people.

Deluxe Family Rooms have either 1 king-size bed or twin beds, plus a sofa bed, sleeping maximum 4 adults and 1 child.

Restaurant (offering American-style buffet breakfast). Rooftop Bar (located on the 26th floor, serving drinks and snacks - open seasonally). Grab & Go (offeting snacks, sandwiches and hot and gold drinks to take away or enjoy in the lobby bar). Lobby bar. 24-hour fitness centre. Complimentary WiFi access. 

There is a resort fee of $24 plus tax per room, per night (payable locally, fee subject to change). 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (333)
  • Very good (55)
  • Average (11)
  • Poor (3)
  • Terrible (9)
Image of the Tripadvisor rating Good location, new and grading is close to luxury hotel

May 20, 2025 chilify2024 Canada

New, good interior and room design, close to luxury hotels. Breakfast was good and services are OK. The best is the location which is very close to Prada, Starbucks (biggest in USA) and Magnificent Mile!
Image of the Tripadvisor rating Great stay

May 20, 2025 CheneB25 Waukegan, Illinois

One of the best stays I’ve ever had in Chicago. The service was exceptional, the room was beautiful and the rooftop was the icing on the cake. I wish I had more time there.
Image of the Tripadvisor rating Very nice stay at Riu Chicago!

May 20, 2025 Shakira C Alajuela, Costa Rica

My partner and I had an excellent anniversary night at Riu. They did hear my request and assigned us with an excellent view as well as gifting us with a nice champagne. The breakfast buffet offered a wide variety of foods while also being clean and professional, amazing for families. Last but probably my favorite the rooftop restaurant, it was… Read more
My partner and I had an excellent anniversary night at Riu. They did hear my request and assigned us with an excellent view as well as gifting us with a nice champagne. The breakfast buffet offered a wide variety of foods while also being clean and professional, amazing for families. Last but probably my favorite the rooftop restaurant, it was truly delightful to enjoy the view on the highest floor. Very recommended! Read less
Image of the Tripadvisor rating Chicago city break

May 19, 2025 Navigate726601 Dominican Republic

Excellent location for exploring Chicago downtown. Room and breakfast are perfect for a short city break. Plenty of local places to eat and drink close to the hotel. We’ll recommend RIU hotel.
Image of the Tripadvisor rating Impressed!

May 18, 2025 JohnnyI0695 Seattle, Washington

I’d seen the RIU brand over the course of my previous travels in various tropical locations, but wasn’t aware until recently there was one in Chicago. Coupled with attractive pricing and an included breakfast, it was time to give this brand a try. I’m glad I did. The hotel is beautiful, modern and nicely scented, with a superb location. You… Read more
I’d seen the RIU brand over the course of my previous travels in various tropical locations, but wasn’t aware until recently there was one in Chicago. Coupled with attractive pricing and an included breakfast, it was time to give this brand a try. I’m glad I did. The hotel is beautiful, modern and nicely scented, with a superb location. You can basically trip out the front door and land on Michigan Avenue. Dozens of restaurants and shops for all budgets are in close reach. We kept our car in an overnight parking garage about a half a block away. The room was clean, spacious and looked fresh. Beds were very comfortable and I appreciated the hotels attention to environmental conservation, which was especially noticeable in the hallways when the lights would only get brighter when triggered by motion. Breakfast was very enjoyable with many delicious options. I thought it was a nice touch that a staff member brought you to your table. There were plenty of staff to keep the area clean and tidy. Drinks and food are also available at the Rooftop, which is a must do for the views and the glass floor viewing area. Our server here was very friendly, but as happy hour got busier, service really slowed significantly. The beautiful lobby bar was enjoyable too, with special mention to Jose who provided great service. Overall, I found the hotel staff very friendly, accommodating and I think this was probably the area that exceeded my expectations the most. Service sometimes can get lost in a bigger hotel but I didn’t find this to be the case here. I had no idea what to expect from the RIU brand, but I was pleasantly surprised with the accommodations, facilities and friendliness. This hotel provides a great experience at a great value. I wouldn’t hesitate to stay here again! Read less