Riu Plaza Chicago

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Chicago, USA

4 stars

Newly opened in 2024, the Riu Plaza Chicago is in the perfect location to explore the Windy City. Start your day with an American buffet breakfast in the hotel - it's included in your stay afterall! Then stroll to the corner of the street and you're already on Magnificent Mile so you can shop to your hearts content, and just a little further on is 360 Chicago for some unreal views of the city and Lake Michigan. Speaking of good views, the hotel has a rooftop bar on the 26th floor, so you can enjoy a cocktail with a glorious backdrop in the summer. And if it's a little chilly, you can cosy up in the lobby bar instead - so you're sorted all year round.

Amenities

Bar
Fitness Centre/Gym
Internet Access
No Smoking
Restaurant
Safety Deposit Box
Close to City Centre

Explore the local area

Located in the heart of the financial district, just around the corner from the Magnificent Mile. Distance from Chicago International Airport: 17 miles.

Hotel Information

Room Information
Room Upgrade Information

390 rooms across 28 floors, all with air-conditioning, complimentary WiFi access, satellite TV, bathroom amenities, hairdryer, iron, mini fridge, safe and coffee maker.

Deluxe Rooms have either 1 king-size bed, 2 queen-size beds, or twin beds, sleeping maximum 4 people.

Hotel details

Resort Fees

There is a resort fee of $24 plus tax per room, per night (payable locally, fee subject to change).

Facilities

Restaurant (offering American-style buffet breakfast). Rooftop Bar (located on the 26th floor, serving drinks and snacks - open seasonally). Grab & Go (offeting snacks, sandwiches and hot and gold drinks to take away or enjoy in the lobby bar). Lobby bar. 24-hour fitness centre. Complimentary WiFi access.

Additional Information

*Denotes local charge.

Trip advisor rating

4.7/5

971 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

82%

Very Good

12%

Average

Poor

Terrible

“A nice hotel, great location”

May 25, 2026Jane S

The hotel is in a great location for the Magnificent Mile and many other attractions like the Navy Pier. The rooftop bar provides a great place for drinks and is what really attracted us to the hotel. I think they may have been short staffed on one of our visits, as despite us booking, we waited half an hour for a table, and it all seemed quite chaotic, however staff are lovely. We used the rooftop bar 4 times on a 2 day stay! Food is nice, if a bit limited. Our stay included breakfast, which was a bonus, but it was a bit like a busy canteen! Very noisy, on both days, our table became occupied by somebody else while we were getting breakfast, so we had to try and find alternative seating. However, the food was good, replenished frequently and quite a wide choice. Hot and cold options, fruit, yoghurt, cereals, pastries etc. Check in was good, but I did ask reception about booking a table in the rooftop bar, and they said I needed to go online and use a booking website, it felt quite dismissive and there was nobody else at reception and w staff, so it didn’t feel very helpful. I did wonder what if somebody wanted to book who wasn’t technically savvy…..? Bell boys were really helpful and arranged a taxi for us when we were checking out. Our 4pm taxi was outside at 3.30pm, so the bell boymasked if we were ready they would load our cases into the cab. We went ahead and departed early, but I then received 2 WhatsApp messages telling us our taxi was outside the hotel at 4.15pm asking where we were…..maybe communication between the hotel and the taxi company needs looking at?

“The Best!!”

May 22, 2026mjprec

Stayed in downtown Chicago and the Riu was very centrally located for all shopping and restaurants. Short ride to Wrigley Field and the River boats and also Navy Pier. We definitely could have spent 3-4 more days here! Breakfast is second to none in the hotel business!!!

“Very nice hotel”

May 21, 2026Eddita

I had never stayed at a Riu Hotel. My husband and I were very pleased and satisfied by the whole experience. Highly recommend to anyone looking for a hotel.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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