Riu Plaza Chicago

Chicago, USA

Star rating

The hotel

Newly opened in 2024, the Riu Plaza Chicago is in the perfect location to explore the Windy City. Start your day with an American buffet breakfast in the hotel - it's included in your stay afterall! Then stroll to the corner of the street and you're already on Magnificent Mile so you can shop to your hearts content, and just a little further on is 360 Chicago for some unreal views of the city and Lake Michigan. Speaking of good views, the hotel has a rooftop bar on the 26th floor, so you can enjoy a cocktail with a glorious backdrop in the summer. And if it's a little chilly, you can cosy up in the lobby bar instead - so you're sorted all year round.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

Located in the heart of the financial district, just around the corner from the Magnificent Mile. Distance from Chicago International Airport: 17 miles.

Hotel information

390 rooms across 28 floors, all with air-conditioning, complimentary WiFi access, satellite TV, bathroom amenities, hairdryer, iron, mini fridge, safe and coffee maker.

Deluxe Rooms have either 1 king-size bed, 2 queen-size beds, or twin beds, sleeping maximum 4 people.

Deluxe Family Rooms have either 1 king-size bed or twin beds, plus a sofa bed, sleeping maximum 4 adults and 1 child.

Restaurant (offering American-style buffet breakfast). Rooftop Bar (located on the 26th floor, serving drinks and snacks - open seasonally). Grab & Go (offeting snacks, sandwiches and hot and gold drinks to take away or enjoy in the lobby bar). Lobby bar. 24-hour fitness centre. Complimentary WiFi access. 

There is a resort fee of $24 plus tax per room, per night (payable locally, fee subject to change). 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (471)
  • Very good (73)
  • Average (16)
  • Poor (5)
  • Terrible (14)
Image of the Tripadvisor rating Breezy Bowl

Sep 1, 2025 chaquiag

The only thing I really disliked was that the aid cutoff when you removed the key card. I hate being hot, so coming back to a hot room wasn’t the move. I also wish the breakfast buffet included an omelet station like other RIU properties.
Image of the Tripadvisor rating First time in Chicago

Sep 1, 2025 michaeldO5359ZX Houston, Texas

The rooms are very noisy. Constant hallway traffic, constant ambulance sirens. The flooring outside the rooms should be carpeted to quiet things down.
Image of the Tripadvisor rating Great Choice

Aug 31, 2025 steves34402025 Cherry Hill, New Jersey

Great location. Front desk staff were a bit abrupt and not the most accommodating. Very disappointed that the hotel does not carry NBC. Missed watching the Today Show in the morning. Unfortunately your choice for news is Fox.
Image of the Tripadvisor rating Amazing stay!

Aug 31, 2025 84LaurieC84 Auburn, Alabama

Amazing stay! I loved the hotel and the location, super central with lots of sightseeing options nearby and great food all around. The hotel had excellent service, clean rooms and bathrooms, everything spotless. I honestly loved everything about this place!
Image of the Tripadvisor rating Excellent hotel

Aug 31, 2025 Cary C Orlando, Florida

Great location, excellent value, and great breakfast! Every staff member was very friendly. Must be the best hotel at its price point! Don’t miss the rooftop bar. I 100% recommend this hotel and I’ll stay there again.