Riu Plaza Chicago

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Riu Plaza Chicago | Chicago, USA | Virgin Atlantic Holidays

Chicago, USA

4 stars

Newly opened in 2024, the Riu Plaza Chicago is in the perfect location to explore the Windy City. Start your day with an American buffet breakfast in the hotel - it's included in your stay afterall! Then stroll to the corner of the street and you're already on Magnificent Mile so you can shop to your hearts content, and just a little further on is 360 Chicago for some unreal views of the city and Lake Michigan. Speaking of good views, the hotel has a rooftop bar on the 26th floor, so you can enjoy a cocktail with a glorious backdrop in the summer. And if it's a little chilly, you can cosy up in the lobby bar instead - so you're sorted all year round.

Amenities

Bar
Fitness Centre/Gym
Internet Access
No Smoking
Restaurant
Safety Deposit Box
Close to City Centre

Explore the local area

Located in the heart of the financial district, just around the corner from the Magnificent Mile. Distance from Chicago International Airport: 17 miles.

Hotel Information

Room Information
Room Upgrade Information

390 rooms across 28 floors, all with air-conditioning, complimentary WiFi access, satellite TV, bathroom amenities, hairdryer, iron, mini fridge, safe and coffee maker.

Deluxe Rooms have either 1 king-size bed, 2 queen-size beds, or twin beds, sleeping maximum 4 people.

Hotel details

Facilities

Restaurant (offering American-style buffet breakfast). Rooftop Bar (located on the 26th floor, serving drinks and snacks - open seasonally). Grab & Go (offeting snacks, sandwiches and hot and gold drinks to take away or enjoy in the lobby bar). Lobby bar. 24-hour fitness centre. Complimentary WiFi access.

Resort Fees

There is a resort fee of $24 plus tax per room, per night (payable locally, fee subject to change).

Additional Information

*Denotes local charge.

Trip advisor rating

4.7/5

835 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

82%

Very Good

12%

Average

Poor

Terrible

“Chicago City Break”

Feb 11, 2026Pneuma1

Recently back from this hotel and had a great experience. Hotel The hotel is very presented. We had a room on the 19th floor giving great views over the city. The room was sizeable with a large comfortable bed and great pillows. There also was a seatee and desk for working. There was ample wardrobe and drawer space, a small unstocked fridge and sizeable safe. Air con controls heat. We had a small issue with the heating but this was fixed when we raised it. There is a coffee maker in the room but no kettle. However you can use the coffee maker to just heat water for tea very effectively. We had a bed and breakfast deal and I cannot speak highly enough of it. There was hot and cold products, fresh fruit, salmon, fresh breads etc. This was such a big plus for a city break. A separate bathroom with two sinks was spacious and had a large shower with products. Towels were fluffy and large. The shower had great power. Temperature of the water at times was variable but that could be down to usage at peak times. The room was cleaned to a very high standard on a daily basis. Staff were all pleasant and helpful. There is a city tourist tax which is paid locally and the hotel take a $250 deposit which is then returned to you. Location The hotel is literally located steps away from the Magnificent Mile. Also within walking distance are Navy Pier, the Beach, River walk etc making it an ideal location for a city break. There are loads of places to eat around the hotel. We travelled to the hotel via taxi from O’Hare which we got just outside the airport. It cost circa £35 and took about an hour. We were travelling into the city at peak time. We took a taxi back from just outside the hotel which took less time but cost about £50 but it seemed that the meter was not on unlike the journey in. Advice is to check the price before travel. You can also take the El train from Ohare on the blue line to Jackson and then change to red line and get off at Grand. From there the hotel is approximately 10 mins walk away. We opted for convenience over cost. You can also use this train combination to visit the outlet stores which are located one stop from ohare. A free bus can then take you to the outlet. The Riu Plaza Chicago was a great hotel and I would have absolutely no hesitation in recommending it. We would certainly stay there again.

“Clean but Characterless”

Feb 11, 2026Maxfieldsdad61

Stark but very clean / cold rooms. Quiet at night. Loud in the mornings as hallways reverberate. Everything and every surface is hard. TV is very difficult to engage with complex/poorly written instructions and no channel guide once you do crack its code. Beds are not great as they are slightly firm and pillows, in a word, suck. Staff are efficient but lack warmth. Excellent maid service. Great location for the soulless, Mag Mile area but beyond shopping, there’s not much appeal to the location. Wish it was better.

“Fantastic Hotel in the heart of Chicago”

Feb 10, 2026Ckrasowski311

This was my second stay at the Riu Plaza and it was just as good as my first. The staff was polite and helpful. Our room was spotless, and I appreciated all the details that Riu has though of to help keep the carbon footprint of the hotel smaller. We enjoyed a cocktail before dinner at the swanky hotel lounge. The bartender was knowledgeable and courteous. We returned to our room after our night out and enjoyed the very comfy beds. Best of all - the breakfast! The staff run that cafeteria like a tight ship. The food was hot, delicious and the tables were clean. Can't beat the price and proximity to Michigan avenue. We will be back.

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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