The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

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The Whitley, a Luxury Collection Hotel, Atlanta Buckhead | Atlanta, Georgia | Virgin Atlantic Holidays

Atlanta, Georgia

5 stars

Buckland is home to some of the best restaurants, shopping, art galleries and nightlife in Atlanta, an is one of the most affluent and trendy communities in the area. If this sound like you're kind of vibe, then the newly renovated, sophisticated Whitley hotel puts you in a great location to explore all of this. If you're staying on a Saturday, we highly recommend trying out 'Tipsy Tea' at the Trade Root restaurant within the hotel, where you can try gin infused teas alongside your classic finger sandwiches and teatime bakes. The restaurant and lounge is great at any time of day though, and you can even enjoy some live jazz music whilst sipping on a cocktail on select evenings. When you're not enjoying the food and drink on offer, book a treatment in the spa or relax in the sauna. And if you really want to make the most of the hotel's facilities, upgrade to a club room to enjoy the additional benefits of the lounge - hors d'oeuvres and wine in the evening?! That's a yes from us.

Amenities

Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking

Explore the local area

Located on Peachtree Road in the trendy Buckhead neighbourhood, within walking distance of the Lenox Square Mall, Phipps Plaza and the Buckhead MARTA Station, as well as a host of dining and nightlife.

Hotel Information

Room Information
Room Upgrade Information

507 rooms and suites, across 22 floors, all with air conditioning, WiFi access*, safe, 37” flat-screen HDTV, coffee/tea making facilities, iron and ironing board, hair dryer, and bathroom amenities.

Standard Rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Hotel details

Dining

Trade Root Restaurant & Lounge (southern-inspired cuisine, open for breakfast, lunch, afternoon tea, and dinner). The Lounge (adjacent to the trade root, serving drinks and quick bites, with live jazz on selected evenings).

Fun and Games

Indoor swimming pool. Fitness centre. The Whitley Spa*.

Handy Stuff

Complimentary WiFi access in public areas. 24-hour room service*. Concierge. Laundry service*. Self-parking $20 plus tax per day, Valet parking $45 plus tax per day (payable locally, fee subject to change).

Additional Information

*Denotes local charge

Trip advisor rating

4.4/5

2,907 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

68%

Very Good

17%

Average

Poor

Terrible

“3 Star AT BEST!”

Dec 03, 2025Camille C

We usually don't review hotels if we don't have anything nice to say, but we do have something nice to say (the hotel has pros)...My wife and I are very well traveled, and we choose 5 star hotels when staying for at least a week. Therefore, we want to feel as comfortable as possible since we are away from home. Well, this is the worst 5 star hotel I have ever stayed in. While I don't think you should completely write it off, consider these things, which indicate this is more of a 3 star standard (if not lower): PROS: * Nice and approachable staff. They all had patience, even with the shortcomings we observed. * Amex Fine Hotels and Resorts perks were applied properly * Clean lobby * Decent food * Close to any kind of shopping and interests CONS: * Housekeeping is only done upon request between 8AM-5PM. When it's done, just know you will only get your bed made and your trash emptied. No toiletries will be replaced, no sweeping, dusting, or mopping is done. Towels and washcloths are replaced upon request as well. * Failure to thoroughly read in-room dining orders and the QR code isn't reliable * Failure to notify customers of short staffing in advance. This will help a customer decide if they want to relocate to a more equipped hotel, especially when being away from home during the holidays. * Failure to execute valet process properly (no matter the day and time). When calling in advance for your car, you still wait because the valet team asks to see your ticket AGAIN and then they initiate retrieving the car. This defeats the purpose of calling in advance to help the flow of loading/unloading hotel traffic. * Coffee is only available in a central lobby location, not in rooms. I think you can request a coffee maker, but if you can request one, then it may be more effective to ask guests if they would like one upon check-in. * Room service wait is 1 hour after placing your order, which is the slowest I've seen. However, the food is decent. * No turn-down service * Ice buckets are in rooms for guests to get their own ice, which isn't a problem unless the hotel is considered a 5 star * Window dressings in the rooms are not well maintained. They do not glide with ease, so maybe updating those would be 5 star standard * The HVAC made load noises all day like a jet was taking off * The lock chain on the door wasn't properly secured to the wall All in all, we had an acceptable stay, but this isn't in the Fine Hotels and Resorts standard we've witnessed in the past. We would stay here again since we know how to manage our expectations. However, I wouldn't recommend it to someone who prefers 5 star hotel quality.

“Not the Ritz in name only.”

Nov 30, 2025Resort10049995777

While it has not been a ritz for 6 years it still has the feel and service of a Ritz. Beautiful rooms, fantastic service and a great spa.

“Not the best, not the worst”

Nov 27, 2025Bryce C

The Whitley is in despite need of some TLC. Originally flagged as the Ritz-Carlton Buckhead, this property use to be the it place to stay in Atlanta, think celebrity gossip and Rolls Royce’s everywhere. In the early 2000’s the St. Regis was opened nearby and over time took many of the Ritz’s clients and guests. Since the rebrand, the hotel hasn’t gained back many of its higher-end customers. The nightly rates are one of the lowest of the entire Luxury Collection portfolio. In my personal opinion I think Marriott is struggling to find a future with this property. Anyways, onto the review. The rooms appear to be very tired: scratched, stained, and outdated furniture, still having shower curtains instead of glass doors, the duvet insert was a polyester blanket instead of a comforter, and the sheets having rips and tears. What’s more concerning is the window in my room appeared to be separating from the frame, and If you gently pushed on the glass the window would give way and you could stick your hand out the bottom of the window. When you check in they give you a poorly printed flyer with the amenities, restaurant menu & hours, the hotel policies, and additional charges or fees you could incur (which are a lot). It felt that they are assuming you don’t understand the basics of hotel etiquette and general policy. Because the hotels rates are much lower than regular Luxury Collection properties, it could be an attempt to adapt to a lower price point. While I am aware this is a very nit picky review, this hotel starts at around $180 a night, which isn’t cheap. On the upside the housekeeping team was super nice and friendly, and kept the room as clean as possible. If you want to splurge a little more the St. Regis and Four Seasons are great, multiple highly rated restaurants, better location, and overall amenities.

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