Crowne Plaza New Orleans French Quarter

New Orleans, Louisiana

Star rating

The hotel

Enjoy Louisiana hospitality at its finest at the Crowne Plaza New Orleans French Quarter, a hotel located right in the beating heart of New Orleans. Guest rooms ensure a comfortable base from which to explore the myriad delights this city has to offer, and there’s a state-of-the-art gym as well as an outdoor swimming pool, perfect for cooling off in if you’re visiting in warm weather. The real jewel in the crown at this hotel though is Dickie Brennan’s Bourbon House and Beyond. You’ve plenty of wonderful restaurants in the nearby vicinity but Dickie’s is not to be missed. Enjoy a rich array of tantalising Creole specialities, including freshly caught seafood, BBQ shrimp, thick steaks and decadent deserts. And rest assured, if it’s not in season, it’s not on the menu! Oysters are a house speciality, order a dozen at the bar whilst listening to the City’s best shuckers. It’s also a grand spot for a bit of ‘people watching’ with picture windows overlooking the action of Bourbon Street – fun you won’t be able to resist joining in with once dinner’s finished!

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Where Canal Street meets Bourbon Street, close to the famous French Quarter. You’re close to a huge variety of attractions, including Jackson Square, the Aquarium of the Americas, the Superdome and Riverwalk Shopping.

Hotel information

Thoughtfully designed hotel rooms, all with HDTV, complimentary WiFi access, coffee/tea making facilities, hair dryer, safe, and bathroom amenities.

Standard rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

Dickie Brennan's Bourbon House & Seafood Bar (creole restaurant and bar with lively atmosphere). 

Outdoor rooftop swimming pool (seasonal). 24-hour fitness centre. 

Complimentary WiFi access. Valet parking $49 plus tax per night, Oversized vehicles $59 plus tax per night (payable locally, fee subject to change). 24-hour room service*. 

There is a resort fee of $9 plus tax per room, per night (payable locally, fee subject to change). 

Please see hotel check-in for current inclusions available to you upon arrival.  

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1129)
  • Very good (757)
  • Average (454)
  • Poor (260)
  • Terrible (297)
Image of the Tripadvisor rating Wonderful hotel with a great staff!

Aug 12, 2025 Roxanne M Plano, Texas

A beautiful hotel with an excellent staff. Great rooms and gorgeous pool area. The location was fabulous and safe. A glitch with our reservation was handled splendidly by the monger Byron at check-in. What service! If you were seeking a fabulous place to stay, this is it. Right on top of all the action yet quiet little nook as well.
Image of the Tripadvisor rating AMAZING CUSTOMER SERVICE

Aug 10, 2025 Curtis F

From the moment Joy checked us in, she set the tone for an outstanding stay. She was professional, incredibly knowledgeable, and wonderfully friendly — the kind of hospitality that makes you feel truly welcome. Her attention to detail and ability to anticipate needs stood out immediately. I genuinely believe that with the leadership qualities she… Read more
From the moment Joy checked us in, she set the tone for an outstanding stay. She was professional, incredibly knowledgeable, and wonderfully friendly — the kind of hospitality that makes you feel truly welcome. Her attention to detail and ability to anticipate needs stood out immediately. I genuinely believe that with the leadership qualities she demonstrated, Joy should be in a managerial or supervisory role if she isn’t already. She is an absolute asset to the hotel and a shining example of exceptional customer service. — Curtis Finch Jr. Read less
Image of the Tripadvisor rating Great hotel, even better location

Aug 10, 2025 Sunshine706263

I stayed at this property between July 20 and July 23 for Tales of the Cocktail and everything about my stay was wonderful. When I had a minor issue, hotel manager Byron Cerre was more than helpful. The hotel itself is right next to the famed Bourbon Street and is near plenty of food options, the trolley, and more. I will definitely stay here… Read more
I stayed at this property between July 20 and July 23 for Tales of the Cocktail and everything about my stay was wonderful. When I had a minor issue, hotel manager Byron Cerre was more than helpful. The hotel itself is right next to the famed Bourbon Street and is near plenty of food options, the trolley, and more. I will definitely stay here during my next stay in New Orleans. Read less
Image of the Tripadvisor rating Saved the day

Aug 9, 2025 Micheal W

Byron was very helpful and saved the day Thanks Byron will be back soon You guys made the weekend turn out great Keep up the good work
Image of the Tripadvisor rating Great Hotel, Great Location. Incredible Staff.

Aug 7, 2025 Kevin C

What a fantastic experience! I was there for a conference and the staff were incredibly kind, hard-working, and helpful. The hotel itself was wonderful, the conference areas were great, and the location simply cannot be improved. We could walk out our door and be soaking in true NoLa magic in 100 steps! However! The most amazing part is that I… Read more
What a fantastic experience! I was there for a conference and the staff were incredibly kind, hard-working, and helpful. The hotel itself was wonderful, the conference areas were great, and the location simply cannot be improved. We could walk out our door and be soaking in true NoLa magic in 100 steps! However! The most amazing part is that I had a parcel shipment go very wrong and Byron (Director of Operations) want FAR beyond polite guest services to be sure that the problem was resolved even though it was not the hotel's issue. THAT is customer service unlike I have ever experienced. Read less