Crowne Plaza New Orleans French Quarter

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Crowne Plaza New Orleans French Quarter | New Orleans, Louisiana | Virgin Atlantic Holidays

New Orleans, Louisiana

3 stars

Enjoy Louisiana hospitality at its finest at the Crowne Plaza New Orleans French Quarter, a hotel located right in the beating heart of New Orleans. Guest rooms ensure a comfortable base from which to explore the myriad delights this city has to offer, and there’s a state-of-the-art gym as well as an outdoor swimming pool, perfect for cooling off in if you’re visiting in warm weather. The real jewel in the crown at this hotel though is Dickie Brennan’s Bourbon House and Beyond. You’ve plenty of wonderful restaurants in the nearby vicinity but Dickie’s is not to be missed. Enjoy a rich array of tantalising Creole specialities, including freshly caught seafood, BBQ shrimp, thick steaks and decadent deserts. And rest assured, if it’s not in season, it’s not on the menu! Oysters are a house speciality, order a dozen at the bar whilst listening to the City’s best shuckers. It’s also a grand spot for a bit of ‘people watching’ with picture windows overlooking the action of Bourbon Street – fun you won’t be able to resist joining in with once dinner’s finished!

Amenities

Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Close to City Centre

Explore the local area

Where Canal Street meets Bourbon Street, close to the famous French Quarter. You’re close to a huge variety of attractions, including Jackson Square, the Aquarium of the Americas, the Superdome and Riverwalk Shopping.

Hotel Information

Room Information

Thoughtfully designed hotel rooms, all with HDTV, complimentary WiFi access, coffee/tea making facilities, hair dryer, safe, and bathroom amenities.

Standard rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Hotel details

Resort Fees

There is a resort fee of $9 plus tax per room, per night (payable locally, fee subject to change).

Resort Fee Details

Please see hotel check-in for current inclusions available to you upon arrival.

Dining

Dickie Brennan's Bourbon House & Seafood Bar (creole restaurant and bar with lively atmosphere).

Fun and Games

Outdoor rooftop swimming pool (seasonal). 24-hour fitness centre.

Handy Stuff

Complimentary WiFi access. Valet parking $49 plus tax per night, Oversized vehicles $59 plus tax per night (payable locally, fee subject to change). 24-hour room service*.

Additional Information

*Denotes local charge.

Trip advisor rating

3.9/5

3,403 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

46%

Very Good

23%

Average

14%

Poor

Terrible

“ERIC IS AMAZING!”

Aug 17, 2026Fridelande P

Checking in and out was simple. However, Eric the bellman made my entire stay welcoming! He was attentive, helpful and personable. Eric is definitely an asset to the company!

“Helpful Sales Manager, but Overall Experience Fell Short”

Aug 16, 2026Travel16800658910

Title: Helpful Sales Manager, but Overall Experience Fell Short I booked a room block at the Crowne Plaza for my Essence Festival of Culture 2026 group, and I want to start by recognizing the sales manager. She was very helpful, professional, and polite throughout the booking process and worked with me to secure accommodations for my group. I truly appreciated her assistance. Unfortunately, there were several issues with our overall stay. Some of my guests felt that the rooms were dated and had a closed-in or stale smell. The rooms were clean, but the hotel itself could definitely benefit from some updates and renovations. Another major concern was the power outage on Saturday. I understand that unexpected situations can happen, but I was disappointed that no type of compensation or gesture was offered to the affected guests. Even a credit, future room upgrade, or another acknowledgment of the inconvenience would have shown that the hotel valued its guests and their experience. I also had an issue with a charge placed on my account. I addressed it with the sales manager and was initially told that it would be refunded. Days later, I was told that I actually owed the charge and was directed back to my invoice. From my understanding, the issue resulted from an error made by the accounting team, yet I was still required to pay for it. I did not agree with how the situation was handled, especially after initially being told the charge would be refunded. As a group organizer, I have many hotel options when planning accommodations for a large Essence Festival group. Crowne Plaza was one of four hotels I selected for my 2026 travelers, so I was hoping this would become a hotel I could continue working with in the future. Unfortunately, based on the overall experience, I have decided not to book Crowne Plaza for my 2027 group. I hope management takes this feedback seriously because the customer service I received from the sales manager was a positive part of the experience, but improvements to the property, guest recovery, and accounting communication would make a significant difference for future guests and group organizers.

“Bourbon Steps Away A Good Team”

Aug 16, 2026Geremie N

I want to recognize Byron and General Manager Patrick for their outstanding customer service. Even though my concerns were brought to their attention on a Sunday, they took the time to address them promptly and professionally. As a Vice President of Operations for a national dessert brand, I understand how important customer service is to building and sustaining a successful business. Byron and Patrick demonstrated exactly what that looks like by listening, taking ownership, and working toward a resolution. I also appreciate the reward points that were provided and their acknowledgment of the equipment concerns, which Ecolab is also aware of and addressing. Thank you, Byron and Patrick, for going above and beyond. Your responsiveness and commitment to customer satisfaction truly make a difference. Highly recommended!

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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