Crowne Plaza New Orleans French Quarter

New Orleans, Louisiana

Star rating

The hotel

Enjoy Louisiana hospitality at its finest at the Crowne Plaza New Orleans French Quarter, a hotel located right in the beating heart of New Orleans. Guest rooms ensure a comfortable base from which to explore the myriad delights this city has to offer, and there’s a state-of-the-art gym as well as an outdoor swimming pool, perfect for cooling off in if you’re visiting in warm weather. The real jewel in the crown at this hotel though is Dickie Brennan’s Bourbon House and Beyond. You’ve plenty of wonderful restaurants in the nearby vicinity but Dickie’s is not to be missed. Enjoy a rich array of tantalising Creole specialities, including freshly caught seafood, BBQ shrimp, thick steaks and decadent deserts. And rest assured, if it’s not in season, it’s not on the menu! Oysters are a house speciality, order a dozen at the bar whilst listening to the City’s best shuckers. It’s also a grand spot for a bit of ‘people watching’ with picture windows overlooking the action of Bourbon Street – fun you won’t be able to resist joining in with once dinner’s finished!

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Where Canal Street meets Bourbon Street, close to the famous French Quarter. You’re close to a huge variety of attractions, including Jackson Square, the Aquarium of the Americas, the Superdome and Riverwalk Shopping.

Hotel information

Thoughtfully designed hotel rooms, all with HDTV, complimentary WiFi access, coffee/tea making facilities, hair dryer, safe, and bathroom amenities.

Standard rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

Dickie Brennan's Bourbon House & Seafood Bar (creole restaurant and bar with lively atmosphere). 

Outdoor rooftop swimming pool (seasonal). 24-hour fitness centre. 

Complimentary WiFi access. Valet parking $49 plus tax per night, Oversized vehicles $59 plus tax per night (payable locally, fee subject to change). 24-hour room service*. 

There is a resort fee of $9 plus tax per room, per night (payable locally, fee subject to change). 

Please see hotel check-in for current inclusions available to you upon arrival.  

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1161)
  • Very good (757)
  • Average (454)
  • Poor (260)
  • Terrible (297)
Image of the Tripadvisor rating "Exceptional Service and Outstanding Leadership at the Crowne Plaza New Orleans French Quarter"

Sep 1, 2025 Michael J

"I don’t usually take the time to write reviews, but my experience at the Crowne Plaza New Orleans French Quarter truly deserves recognition — especially because of the outstanding efforts of the Director of Operations Byron Cerre During my stay, I encountered a small issue with my stay. Naturally, I was a little disappointed, but what stood out… Read more
"I don’t usually take the time to write reviews, but my experience at the Crowne Plaza New Orleans French Quarter truly deserves recognition — especially because of the outstanding efforts of the Director of Operations Byron Cerre During my stay, I encountered a small issue with my stay. Naturally, I was a little disappointed, but what stood out to me was how quickly and sincerely the Director of Operations stepped in the very next day. Not only did they resolve the problem right away, but they went above and beyond to ensure I was comfortable, satisfied, and truly enjoying my time at the hotel. It wasn’t just about fixing the issue — it was about the genuine care, professionalism, and personal attention I received. The Director made me feel valued, listened to, and appreciated as a guest, and that type of service is something you don’t often find. The hotel itself was clean, comfortable, and welcoming. The staff were friendly and helpful throughout my stay, but it was the Director of Operations who truly made the experience memorable. Their leadership and commitment to guest satisfaction set the tone for the whole property. I left with such a positive impression, not only of the hotel but of the people behind it. I will absolutely be returning to the Crowne Plaza New Orleans French Quarter, and I’ll recommend it to anyone looking for a stay where the staff genuinely care about their guests. The hotel reflects the heart of New Orleans — warm, vibrant, and unforgettable. Thank you again for turning my trip into a true five-star experience." Read less
Image of the Tripadvisor rating Customer Service

Sep 1, 2025 Whit G

Byron was great in solving our problems He meet us and showed us options to solve our problem. He was great in customer service
Image of the Tripadvisor rating Great check in experience

Aug 31, 2025 Chloe G

Joy was exceptional! She made sure that I was well taken care off when checking in even though check in is at 4pm. She accommodated my friend and I, allowing us to check in at an earlier time!
Image of the Tripadvisor rating Great experience and location. Will do again.

Aug 30, 2025 Mike C

Got to the hotel early. The staff was super friendly and worked hard to get us in. Unfortunately, there were no rooms available at that time. They checked our luggage allowing us to roam the French Quarter. Byron was especially helpful. When we returned, the room was ready and all we expected.
Image of the Tripadvisor rating Wonderful

Aug 29, 2025 Scenic771293 Los Angeles, California

The front desk receptionist greeted us with such exuberance the made us feel welcome. This was early in the morning. She was cheerful and answered all of questions and gave us helpful advice and recommendations of things to do. Her personality was very inviting and made us feel very welcomed and set a very positive tone for the start of our visit… Read more
The front desk receptionist greeted us with such exuberance the made us feel welcome. This was early in the morning. She was cheerful and answered all of questions and gave us helpful advice and recommendations of things to do. Her personality was very inviting and made us feel very welcomed and set a very positive tone for the start of our visit so early in the morning when we were tired. We appreciated her at our check in :) Before this the person I talked to was able to arrange an early check in for us which made things easy for us when we tired from a long flight. Both of things are not often done at the many hotels i travel to so we appreciated this excellent customer service. Thank you Read less