Crowne Plaza New Orleans French Quarter

New Orleans, Louisiana

Star rating

The hotel

Enjoy Louisiana hospitality at its finest at the Crowne Plaza New Orleans French Quarter, a hotel located right in the beating heart of New Orleans. Guest rooms ensure a comfortable base from which to explore the myriad delights this city has to offer, and there’s a state-of-the-art gym as well as an outdoor swimming pool, perfect for cooling off in if you’re visiting in warm weather. The real jewel in the crown at this hotel though is Dickie Brennan’s Bourbon House and Beyond. You’ve plenty of wonderful restaurants in the nearby vicinity but Dickie’s is not to be missed. Enjoy a rich array of tantalising Creole specialities, including freshly caught seafood, BBQ shrimp, thick steaks and decadent deserts. And rest assured, if it’s not in season, it’s not on the menu! Oysters are a house speciality, order a dozen at the bar whilst listening to the City’s best shuckers. It’s also a grand spot for a bit of ‘people watching’ with picture windows overlooking the action of Bourbon Street – fun you won’t be able to resist joining in with once dinner’s finished!

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Where Canal Street meets Bourbon Street, close to the famous French Quarter. You’re close to a huge variety of attractions, including Jackson Square, the Aquarium of the Americas, the Superdome and Riverwalk Shopping.

Hotel information

Thoughtfully designed hotel rooms, all with HDTV, complimentary WiFi access, coffee/tea making facilities, hair dryer, safe, and bathroom amenities.

Standard rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

Dickie Brennan's Bourbon House & Seafood Bar (creole restaurant and bar with lively atmosphere). 

Outdoor rooftop swimming pool (seasonal). 24-hour fitness centre. 

Complimentary WiFi access. Valet parking $49 plus tax per night, Oversized vehicles $59 plus tax per night (payable locally, fee subject to change). 24-hour room service*. 

There is a resort fee of $9 plus tax per room, per night (payable locally, fee subject to change). 

Please see hotel check-in for current inclusions available to you upon arrival.  

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1085)
  • Very good (754)
  • Average (451)
  • Poor (260)
  • Terrible (287)
Image of the Tripadvisor rating Unnecessary Card Charges and a faff to get refunds

May 21, 2025 Danielleabella Sunderland, United Kingdom

This hotel was an absolute joke for charging my credit card multiple times for transaction i never approved nor do i know what it was for. When i returned home i have over 8 different card charges ranging from £80 to £581 with the cost way over £1000 UK Pounds ($1300) I understand in USA all the major hotels take your CC for resort fees and any… Read more
This hotel was an absolute joke for charging my credit card multiple times for transaction i never approved nor do i know what it was for. When i returned home i have over 8 different card charges ranging from £80 to £581 with the cost way over £1000 UK Pounds ($1300) I understand in USA all the major hotels take your CC for resort fees and any room charges, but this hotel is basic, there is nothing in the room to be charged for, even the FREE coffee machine didn’t work. We knew when booking it was basic but as our first time here we wanted to be close to bourbon street, the room was basic, but the bed was comfortable but for us it was all about location. When we checked in there was no mention of resort fees (just coming from Vegas when you check in at least they tell you and the cost and make it clear, but not here) so first timers be careful as you have to pay the city tax which for 4 nights worked out around £85 ($115 per room) When i got back to the UK i had to call the hotel chain to investigate, they removed some of the card holds but not all. i then went back and forth over email, calling multiple times in the end i had to contact my bank to investigate and it took over 3 weeks for them to refund £581 - which they could not even tell me what that charged was for. Since this happened i looked online and there are so many reviews of this also happening to other people, so do you research before staying here. ive been to USA many times and this is probably the worst experience ive have had, I have given it 2 stars because the bed was comfortable and the location is good, if you stay don’t hand over your Credit card. Read less
Image of the Tripadvisor rating Exceptional hotel & staff

May 21, 2025 Scenic14834497238 Newcastle-under-Lyme, United Kingdom

Cannot fault the hotel & staff . The whole experience has been fabaroonie. As a belated honeymoon it’s been the best holiday ever ! Kylie on reception was exceptional - thank you Kylie ! Your staff are exceptional - be proud ! Will definitely return to NOLA & this hotel - NOLA will always have a very special place in our hearts- so thank you… Read more
Cannot fault the hotel & staff . The whole experience has been fabaroonie. As a belated honeymoon it’s been the best holiday ever ! Kylie on reception was exceptional - thank you Kylie ! Your staff are exceptional - be proud ! Will definitely return to NOLA & this hotel - NOLA will always have a very special place in our hearts- so thank you Crowne Plaza & Kylie for making our stay the best ever xxx Read less
Image of the Tripadvisor rating Girls Trip!

May 19, 2025 Kate-Lyne M

Joy at the front desk offered excellent service and provided a very beautiful and comfortable room for our girls trip! The hotel is beautiful and the location is perfect for shopping and nights out in the quarter. Can't wait to come back to this hotel soon.
Image of the Tripadvisor rating Amazing staff!

May 19, 2025 Marlana G

This was a great hotel. I had some issues in the beginning with my booking, but my girl Taiwan helped me with everything! She went out of her way to help me and she’s actually the reason we were able to be here. And Kyley at the front desk is too sweet! I walked up and asked if Taiwan was an in person employee or if it was a call center, and she… Read more
This was a great hotel. I had some issues in the beginning with my booking, but my girl Taiwan helped me with everything! She went out of her way to help me and she’s actually the reason we were able to be here. And Kyley at the front desk is too sweet! I walked up and asked if Taiwan was an in person employee or if it was a call center, and she introduced us! Overall both of these ladies are so sweet and so kind and I’m so happy to experience genuine, southern hospitality and will definitely be back! Read less
Image of the Tripadvisor rating Efficient and friendly

May 18, 2025 Kaley L

Room and service were excellent. The staff were friendly as they checked us in and checked us out. We would stay here again! Our room was clean and ready for us within 10 minutes. The bed was soft and clean. The valet parking was quick and efficient.