Sheraton New Orleans

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Sheraton New Orleans | New Orleans, Louisiana | Virgin Atlantic Holidays

New Orleans, Louisiana

4 stars

The Sheraton New Orleans offers a superb location, bordering the French Quarter and just steps away from shopping, entertainment, restaurants and more. Whether you decide to start your day with a beignet at Roux Bistro or start the night at the Pelican Bar, for one of the Hotel’s signature Bloody Mary’s, the Sheraton is the perfect place in which to see and experience all that New Orleans has to offer. For the ultimate treat, the Club Level rooms occupy the top eight floors of the hotel and provide breathtaking views of the Mississippi River. Club guests can also utilise the private Club Lounge serving complimentary continental breakfast and evening hors d'oeuvres daily.

Amenities

Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Close to City Centre

Explore the local area

Situated on the fringe of the French Quarter within walking distance of the French Market, Jackson Square, Royal Street and the Mississippi River.

Hotel Information

Room Information
Room Upgrade Information

1153 rooms and suites. All with air-conditioning, 42” flat-screen cable TV, complimentary WiFi access, tea/coffee making facilities, safe, hairdryer and iron and ironing board.

Traditional Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Hotel details

Dining

Pelican Bar (serving drinks and light bites). Roux Bistro (traditional cajun and creole cuisine, open for breakfast). Starbucks® on-site. 42nd level club lounge (only available for club room guests). Room service*.

Fun and Games

8th floor outdoor pool deck. 24-hour fitness centre.

Handy Stuff

Complimentary WiFi access. Gift shop. Laundry service*. Self-parking $42 plus tax per night, and Valet parking $52 plus tax per night (payable locally, fees subject to change).

Additional Information

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Trip advisor rating

3.8/5

3,390 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

34%

Very Good

35%

Average

16%

Poor

Terrible

“Great hotel:)”

Nov 03, 2025andrewdX428RK

I had the best time at the Sheraton in New Orleans. The hotel was absolutely gorgeous and the staff were amazing (huge shout out to Chris in the bar, Tamara the security and Cara in the lounge). The room was very clean, bright and welcoming. There was coffee available, good wifi and a lovely shower. The sheets were luxurious and the pillows so comfortable that I had a great sleep every night. The location is excellent, it’s about 5 minutes walk from Bourbon street, close enough to be a short walk, far away enough to avoid the noise. Additionally, the hotel is a 10 minutes walk walk to a shopping centre and the aquarium. It’s very easy to go on a wonderful walk beside the Mississippi River. Next door to the hotel is the Selzac museum - it’s awesome, a great diversion for 20-30 mins and totally free. The hotel gives you a card that entitles you to a free shot glass - I would really take this up (I was sceptical that it was truly free, but it really is). The bar was very lively and the drinks were reasonably priced (cheaper than outside the hotel). The bar staff were incredibly efficient and knowledgable (Chris and Roy) and the cocktails were very good value. On Friday night there as a DJ who spun tunes. The lobby is lively during the day with families, cheerleaders and business guests coming through the doors. At 5pm ish there was a live food stand every day I was there (coffee and beignets, Mexican food, margarita, gumbo) to give you a free taste of this amazing part of the world. The gym in on another level! It is a full, professional gym that I would expect from a high street gym. Lots of cardio machines, weight stacks, yoga mats, dedicated toilets and changing rooms. Outside is a small pool for relaxing and looking up at the hotel. Closes at 9pm I believe. You can order room service there. There is no guest laundry which is a shame, as lots of people I spoke to said they would have appreciated the opportunity to pack a little lighter. The receptionist said that you can go to the hotel opposite and use their facilities, but I wasn’t sure about that. The only thing that I would tweak is the WiFi in the gym. The usual guest WiFi didn’t work, whilst the conference one did. Perhaps just sort that out please? I usually have recommendations for improvements for hotels, but I could not have been happier at this hotel. It gave me everything I could wish for. Everyone was lovely and had an incredible sense of humour which really lifted my stay. I would 10/10 stay there again.

“Hotel is in desperate need of TLC”

Oct 26, 2025TammyR355

The rooms are “tired”! The wallpaper was stained, not sure if it was alcohol or something else. Three out of four days I had to have security unlock my room multiple times as day, as the locks did not work. Not to mention there was no hot water for several hours one day. I would have asked for a discount on the final bill but I was just happy to be leaving.

“Nice hotel but poor customer relations”

Oct 20, 2025Sonya01232

Stay was marred by the hotel taking $1000 erroneously from our account for incidentals for a 6 night stay (our actual bill was around $200). Two weeks on and this still hasnt been returned. That was our spending money for the rest of our trip but the hotel seemed unconcerned despite complaints and seem unable to give an explanation let alone our money back.

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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