Enjoy Sheraton-style service and accommodation at this fabulous downtown hotel, close to the city's main attractions. Rooms are spacious, some of which offer great views of the Mississippi River. You can sample southern-style dishes at the Crossroads Tavern & Grille, which is open all day, or enjoy a local whiskey alongside a Donna Italia pizza in the speakeasy-style Library bar. Venture out for a leisurely stroll to the famous Beale Street, visit Mud Island Park or book tickets at the Orpheum Theatre - nothing is too far, especially with a Main Street Trolley stop right outside the hotel doors.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Valet parking
Close to City Centre
Explore the local area
Centrally located in the heart of downtown Memphis. Connected to the Memphis Cook Convention Centre, and just over a mile from the restaurants and entertainment on Beale Street. Transfer time from Memphis International Airport: 15 minutes.
Hotel Information
Room Information
Room Upgrade Information
600 rooms and suites. All with air-conditioning, 32" flatscreen TV, complimentary WiFi, mini fridge, coffee/tea making facilities, hairdryer, iron and ironing board.
Traditional Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Hotel details
Facilities
Crossroads Tavern and Grille (open for all-day dining). The Library (pop-up speakeasy style pizza bar). Fitness centre. Complimentary WiFi. Gift shop. Laundry/dry-cleaning service*. Room service*. Valet-parking $32 plus tax per night (payable locally, subject to change).
Additional Information
*Denotes local charge
Trip advisor rating
3.6/5
2,057 reviews
Excellent
32%
Very Good
28%
Average
18%
Poor
11%
Terrible
11%
“Its fine”
Apr 24, 2026Kyle R
Pretty basic hotel. Quite. Nice that it's downtown and connected to the convention center. Employees were friendly and room was clean. You are immediately hounded by homeless when stepping outside, feeling unsafe. Very weak water pressure.
“Sheraton hotel Memphis AWFUL”
Apr 10, 2026Vicki G
Awful place, my room was very dated with stains on the carpet.
Couldn't see through the windows as the glass had failed and full of fog.
Very dusty and pictures were thick with dust, I'd hate to pull the bed out as the carpet needs replacing so god knows what's behind the dusty bed.
I would not recommend this place as it's full of homeless people begging for money and nowhere around the hotel not open.
There's no food or drink till 5pm, very expensive 16 dollars for a glass of wine.
Poor service. Stay clear of this place it's like ghost town, hardly anyone in the hotel.
Awful place, awful experience.
“Sheraton bar service experience”
Jan 16, 2026kmaly2017
I asked to taste a sample of a Chardonnay that I wasn’t familiar with. The manager said “no”, so the waitress brought it out , I tasted it and didn’t like it. I sent it back and was charged for it. A taste of wine is standard protocol in the bar service space .
Everything took extremely long to come out , it was ridiculous.
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Protection for your Package Holiday
Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.
This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.
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