Sheraton Memphis Downtown

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Sheraton Memphis Downtown | Memphis, Tennessee | Virgin Atlantic Holidays

Memphis, Tennessee

4 stars

Enjoy Sheraton-style service and accommodation at this fabulous downtown hotel, close to the city's main attractions. Rooms are spacious, some of which offer great views of the Mississippi River. You can sample southern-style dishes at the Crossroads Tavern & Grille, which is open all day, or enjoy a local whiskey alongside a Donna Italia pizza in the speakeasy-style Library bar. Venture out for a leisurely stroll to the famous Beale Street, visit Mud Island Park or book tickets at the Orpheum Theatre - nothing is too far, especially with a Main Street Trolley stop right outside the hotel doors.

Amenities

Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Valet parking
Close to City Centre

Explore the local area

Centrally located in the heart of downtown Memphis. Connected to the Memphis Cook Convention Centre, and just over a mile from the restaurants and entertainment on Beale Street. Transfer time from Memphis International Airport: 15 minutes.

Hotel Information

Room Information
Room Upgrade Information

600 rooms and suites. All with air-conditioning, 32" flatscreen TV, complimentary WiFi, mini fridge, coffee/tea making facilities, hairdryer, iron and ironing board.

Traditional Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Hotel details

Facilities

Crossroads Tavern and Grille (open for all-day dining). The Library (pop-up speakeasy style pizza bar). Fitness centre. Complimentary WiFi. Gift shop. Laundry/dry-cleaning service*. Room service*. Valet-parking $32 plus tax per night (payable locally, subject to change).

Additional Information

*Denotes local charge

Trip advisor rating

3.6/5

2,049 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

32%

Very Good

28%

Average

18%

Poor

11%

Terrible

11%

“Good Location, A little Dated, More Food/Drinks Options Required”

Sep 30, 2025David G

I stayed at this hotel in July for 4 nights while in town on business. Hotel is well positioned in downtown area close to bars, restaurants and conference facilities. On arrival you notice the interior of the hotel is furnished in dark wood & muted colours which creates a sense of the hotel being dated. The staff were very friendly and I was promptly provided with an overview of the hotel and allocated my room (1217). The room was nice, very spacious and like the rest of the hotel, lots of dark wood creating that dated furnishing concept, room was well equipped, clean and comfortable. This is a huge hotel with lots of conference, social and recreation facilities. There is a restaurant/bar which sells limited breakfast items most of which are pre prepared, and some food in the evening. Bar/food area closes post breakfast and then reopens around 17.00 and closes again at 21.30/22.00 which is very unusual for a hotel bar. Outwith these times I was unable to order coffee or food so the service is very limited and something that could be considered as an opportunity. Overall the hotel is slightly dated however my room was great.

“Zero Flexibility and lack of common sense”

Jun 15, 2025Islam K

My wife and I checked into the Sheraton early for a business event, expecting the basic courtesy of choosing a room with a king-size bed. Instead, we were assigned a room at the front desk without being asked about our preferences. To our surprise, we found out it had two twin beds, which is far from ideal for a couple. We immediately returned to the front desk to request any available room with a king bed. The staff refused to make the change. We even offered to wait for a king room to become available, but were told that “once you’re checked in, you’re checked in,” We can't help but wonder if this rigid treatment was due to the discounted event rate we booked under. Regardless, We expected better from a Sheraton.

“Rude Manager”

Jun 12, 2025Excursion42636305574

Sheraton Hotel Memphis Downtown. My recent stay at the Sheraton was marred by a truly unfortunate experience involving the front desk manager African American young girl, if I’m not mistaken, her name begin with a J, it was about 9:30 pm. The manager was "Extremely RUDE”. Instead of a polite and helpful response, she was incredibly dismissive and rude. The manager was not interested in understanding the situation and communicated in a condescending and abrupt manner. "She abruptly interrupted me when I was explaining my request," This level of disrespect from a manager was shocking and deeply disappointing. It significantly impacted the overall experience at the hotel, leaving me feeling undervalued and upset. It is unfortunate, the room cleanliness was good. The following morning, Fredrick and Shawn were awesome. They were very professional and helpful.

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