Sheraton Memphis Downtown

Loading hotels

won't be long

Loading hotels

won't be long

Sheraton Memphis Downtown | Memphis, Tennessee | Virgin Atlantic Holidays

Memphis, Tennessee

4 stars

Enjoy Sheraton-style service and accommodation at this fabulous downtown hotel, close to the city's main attractions. Rooms are spacious, some of which offer great views of the Mississippi River. You can sample southern-style dishes at the Crossroads Tavern & Grille, which is open all day, or enjoy a local whiskey alongside a Donna Italia pizza in the speakeasy-style Library bar. Venture out for a leisurely stroll to the famous Beale Street, visit Mud Island Park or book tickets at the Orpheum Theatre - nothing is too far, especially with a Main Street Trolley stop right outside the hotel doors.

Amenities

Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Valet parking
Close to City Centre

Explore the local area

Centrally located in the heart of downtown Memphis. Connected to the Memphis Cook Convention Centre, and just over a mile from the restaurants and entertainment on Beale Street. Transfer time from Memphis International Airport: 15 minutes.

Hotel Information

Room Information
Room Upgrade Information

600 rooms and suites. All with air-conditioning, 32" flatscreen TV, complimentary WiFi, mini fridge, coffee/tea making facilities, hairdryer, iron and ironing board.

Traditional Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Hotel details

Facilities

Crossroads Tavern and Grille (open for all-day dining). The Library (pop-up speakeasy style pizza bar). Fitness centre. Complimentary WiFi. Gift shop. Laundry/dry-cleaning service*. Room service*. Valet-parking $32 plus tax per night (payable locally, subject to change).

Additional Information

*Denotes local charge

Trip advisor rating

3.6/5

2,048 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

32%

Very Good

28%

Average

18%

Poor

11%

Terrible

11%

“Zero Flexibility and lack of common sense”

Jun 15, 2025Islam K

My wife and I checked into the Sheraton early for a business event, expecting the basic courtesy of choosing a room with a king-size bed. Instead, we were assigned a room at the front desk without being asked about our preferences. To our surprise, we found out it had two twin beds, which is far from ideal for a couple. We immediately returned to the front desk to request any available room with a king bed. The staff refused to make the change. We even offered to wait for a king room to become available, but were told that “once you’re checked in, you’re checked in,” We can't help but wonder if this rigid treatment was due to the discounted event rate we booked under. Regardless, We expected better from a Sheraton.

“Rude Manager”

Jun 12, 2025Excursion42636305574

Sheraton Hotel Memphis Downtown. My recent stay at the Sheraton was marred by a truly unfortunate experience involving the front desk manager African American young girl, if I’m not mistaken, her name begin with a J, it was about 9:30 pm. The manager was "Extremely RUDE”. Instead of a polite and helpful response, she was incredibly dismissive and rude. The manager was not interested in understanding the situation and communicated in a condescending and abrupt manner. "She abruptly interrupted me when I was explaining my request," This level of disrespect from a manager was shocking and deeply disappointing. It significantly impacted the overall experience at the hotel, leaving me feeling undervalued and upset. It is unfortunate, the room cleanliness was good. The following morning, Fredrick and Shawn were awesome. They were very professional and helpful.

“Don’t come here if you want a room to check into!”

Jun 12, 2025Madi R

Horrible front desk lady. Greeted with absolutely no kindness and had to wait ages to be able to check in due to a “nightly audit.” Literally over an hour and a half. They offered no solutions or even apologies. Will never stay at a Sheraton again.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

Loading hotels

won't be long