Hilton Waikoloa Village

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Hilton Waikoloa Village | Big Island, Hawaii | Virgin Atlantic Holidays

Big Island, Hawaii

4.5 stars

A complete destination resort, the Hilton Waikoloa Village is perhaps like no other place you've ever been to! Set in breathtaking tropical gardens, it features award-winning dining, world-class shopping and a huge range of activities covering everything from golf and tennis to water sports. As well as tranquil waterways, there are beautiful flagstone paths flanked by millions of pounds worth of Polynesian and Asian artwork. You can frolic in over four acres of freeform pools with waterfalls, a swinging rope bridge and a 175 ft water slide amongst the attractions. There are also 27 hols of golf to enjoy, a stadium tennis court, and every water sport imaginable. In fact, there's so much to see and do, you won't ever want to go home!

Amenities

Golf
Tennis
Yoga
Kids Club
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Beachfront location

Explore the local area

On the Kohala coast of Hawaii's Big Island. Transfer time from Kona Airport: 45 minutes.

Hotel Information

Room Information
Room Upgrade Information

647 rooms in 2 buildings, all with private balcony or lanai, air-conditioning, cable TV, high-speed Internet access*, telephone, tea/coffee maker, mini-bar, safe, iron and board, and hairdryer.

Resort View Rooms overlook the golf course, nearby mountain and gardens, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Hotel details

Facilities

9 restaurants, including Breakfast Buffet at Water's Edge, Orchid Marketplace (grab & go snacks and sandwiches), Lagoon Grill (Open-air beach grill, open for lunch), Kona Tap Room (gastro pub, open for dinner), Kamuela Provision Company™ (seafood, steaks and Hawaiian cuisine, open for dinner), Nui Italian (dinner and take-aways) and Waikoloa Coffee Co. Choice of bars. 3 swimming pools (2 with waterfalls and water slide and the other an adults-only pool). Kohala Spa*. Fitness centre. 27 holes of Championship golf*. Stadium tennis court*. Water sports*. Cultural lessons. Legends of Hawaii Luau. Concierge service. Room service*. WiFi*. Laundry/dry-cleaning service*. Self-parking $48, valet parking $55, plus tax per day (payable locally, subject to change).

Resort Fees

Resort fee $48 plus tax, per room per night, payable locally (subject to change)

Resort Fees Detail

Resort fee includes: - Internet Access in your Room - Unlimited DVD Movie Rentals (2 at a time, in your specified tower) - 20% off Beach Toys at Saltwater Lagoon - $10 off Sailings on the Spirit of Aloha Catamaran from Anaeho’omalu Bay - Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower - Local, toll-free, and credit card calls with no access fee - Classes in the Kohala Spa, Subject to Availability - Complimentary photo keepsake by Storibox. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Additional Information

*Denotes local charge.

Trip advisor rating

3.8/5

11,162 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

38%

Very Good

30%

Average

16%

Poor

Terrible

“Do not stay here”

Sep 22, 2025gdcxmd

We stayed at the Hilton Waikoloa in the Ocean Tower. First off, when we pulled up to check in, I was rudely told by the front desk staff that I HAD to valet the car and HAD to let the bell hops take my luggage to the room. He finally admitted that we could self park and take our own bags. Then he told me the only way to our building was a tram / train that ran every 12 minutes. This was also a lie, it might make the trip twice an hour. Then we waited 40 minutes to check in, again with staff that seemed put out that we were bothering to check in at 4pm, which by the way, is check in time. When we finally got to our room, the floor was sticky and turned our feet black. When we tried to run the dishwasher, it flooded the floor. The light beside my bed shocked me and wouldn’t come on, and the washer barely filled with any water so washing swimsuits was possible if we did 1 at a time. When I tried to talk to a manager about this, I never got a response and the attitude was apparent that they didn’t give a damn. I am a Hilton Diamond member, and will likely make Diamond for life this year so I am generally pretty loyal to Hilton, but this place is a dump.

“Enjoy an expensive construction zone”

Sep 19, 2025samarcande26

This is a classical tourist trap, where rooms are not too expensive and everything else onsite is overpriced. It is a bit of a remote area, so there is not much around (although there are a few options) if you don't have a car. Expect $60 for a basic buffet breakfast with overdone scrambled eggs. In on of the local restaurants, an unremarkable piece of meat with rice costs close to $90. In general, anything you do beyond walking on the lava rocks around the property will cost you extra and top dollars, even down to sitting on a bench near the lagoon. For my stay, I was parked in a zone of the hotel that was under renovation. As I am Diamond on their program, I suppose that this was the "better treatment", so I wonder how bad the other rooms are (or it may be that they just don't care about their Diamond members because we already spent a lot). I cannot post audio files, but this is the view from my room. All day long, there were loud construction machines running right out my window, with people going up and down and staring inside my room. I was lulled all day long by drills in concrete, jack hammers and alike, I measured up to 78 decibels in my room (that's the level of heavy traffic). In short, I paid to spend a week in a demolition site. And when I complained, they responded with the same lame answer you see for other people on this page who noticed how sub-par this place has become, with a content-less "we are sorry that you have a bad experience" (you are sorry and...? well, nothing, we have your money, we don't care beyond that). There is a nice Marriott down the street, it is also a tourist trap, but not under construction.

“Amazing”

Sep 18, 2025Danny P

Trey and helped us with the lagoon cabanas and were amazing! 5 star service! Would highly recommend staying here to anyone!

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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