Hilton Waikoloa Village | Big Island, Hawaii | Virgin Atlantic Holidays
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Hilton Waikoloa Village
Big Island, Hawaii
4.5 stars
A complete destination resort, the Hilton Waikoloa Village is perhaps like no other place you've ever been to! Set in breathtaking tropical gardens, it features award-winning dining, world-class shopping and a huge range of activities covering everything from golf and tennis to water sports. As well as tranquil waterways, there are beautiful flagstone paths flanked by millions of pounds worth of Polynesian and Asian artwork. You can frolic in over four acres of freeform pools with waterfalls, a swinging rope bridge and a 175 ft water slide amongst the attractions. There are also 27 hols of golf to enjoy, a stadium tennis court, and every water sport imaginable. In fact, there's so much to see and do, you won't ever want to go home!
Amenities
Golf
Tennis
Yoga
Kids Club
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Beachfront location
Explore the local area
On the Kohala coast of Hawaii's Big Island. Transfer time from Kona Airport: 45 minutes.
Hotel Information
Room Information
Room Upgrade Information
647 rooms in 2 buildings, all with private balcony or lanai, air-conditioning, cable TV, high-speed Internet access*, telephone, tea/coffee maker, mini-bar, safe, iron and board, and hairdryer.
Resort View Rooms overlook the golf course, nearby mountain and gardens, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.
Hotel details
Resort Fees
Resort fee $48 plus tax, per room per night, payable locally (subject to change)
Resort Fee Details
Resort fee includes: - Internet Access in your Room - Unlimited DVD Movie Rentals (2 at a time, in your specified tower) - 20% off Beach Toys at Saltwater Lagoon - $10 off Sailings on the Spirit of Aloha Catamaran from Anaeho’omalu Bay - Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower - Local, toll-free, and credit card calls with no access fee - Classes in the Kohala Spa, Subject to Availability - Complimentary photo keepsake by Storibox. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Facilities
9 restaurants, including Breakfast Buffet at Water's Edge, Orchid Marketplace (grab & go snacks and sandwiches), Lagoon Grill (Open-air beach grill, open for lunch), Kona Tap Room (gastro pub, open for dinner), Kamuela Provision Company™ (seafood, steaks and Hawaiian cuisine, open for dinner), Nui Italian (dinner and take-aways) and Waikoloa Coffee Co. Choice of bars. 3 swimming pools (2 with waterfalls and water slide and the other an adults-only pool). Kohala Spa*. Fitness centre. 27 holes of Championship golf*. Stadium tennis court*. Water sports*. Cultural lessons. Legends of Hawaii Luau. Concierge service. Room service*. WiFi*. Laundry/dry-cleaning service*. Self-parking $48, valet parking $55, plus tax per day (payable locally, subject to change).
Additional Information
*Denotes local charge.
Trip advisor rating
3.8/5
11,312 reviews
Excellent
38%
Very Good
30%
Average
16%
Poor
9%
Terrible
7%
“Perfect getaway”
Sep 05, 20269700connieg
The hospitality is superb, food delicious, atmosphere relaxing and our stay has been exceptional. So much to do, the lagoon is perfect place to snorkel, the pool so inviting, and so close the shops...plus free shuttle service!!
This is the place to stay!
“Truly relaxing Stay”
Sep 02, 2026Ethan M
These place is amazing 👏 from movie night by the pool late night! Dolphin quest with live 🐬! Giant pools and jacuzzi's spectacular views from the rooms and warm friendly staff here at the Village. The rooms are very spacious and recently renovated, depending on tower!
“NOT family friendly WORST Hilton RAN DOWN”
Aug 30, 2026Silvie K
NOT FAMILY FRIENDLY. Probably the worst Hilton hotel I’ve ever been to. Palace tower had a 68 million dollar renovation, we booked a new renovated room and it was still looking run down like the rest of the building . Where did all that money go? Construction in the front to fix some marble slabs but the entrance flooring is so dated , everything in this tower is dated dirty and old .
Tram is SO SLOW, there is no point in taking it and waiting 20+ minutes for it to come. Walking is faster . Tram would estimate 14 minutes arrival and you’d be waiting for 20 and it’s still not there .
Are there ramps in the tram? I haven’t seen one . How are you ADA compliant when everyone has a stroller and is struggling to pick it up to put it on a ramp , or to carry their disabled grandma in a walker . The only way to get to some of the pools from where we stayed was a LOOOOOONG Walk if you don’t take stairs. The arched stairs should’ve been bridges for walking across . You are obviously not utilizing the boats, the one tram not in service sitting in the garage, why not make use of the space ?
Resort fees + tax is crazy. Why are you charging for fitness room and yoga ? How many of your guests are actually utilizing that.
Why is parking $48 per DAY . Why do non hotel guests get free complimentary parking for dining at your hotel but a guest who’s paying to STAY there and PAYING TO EAT there has to pay? Regardless of your Hilton status and room you book .
We booked 2 queen beds and the beds aren’t really queens , they’re probably fulls . We aren’t stupid we slept in queens before. They are tiny .
AC is non existent in the rooms it’s SO HOT in the rooms.
Booked resort view and got a view of a garden backyard area with no resort view ?
Asked for refills on the shower pumps in the hotel bathrooms and got 2 pumps worth.
We spent about 700$ more than what we had booked for including all the different taxes parking and resort fee that is magically useless.
No employees at the front desk, like ever LMAO.
Do NOT book. Especially traveling with a family. We just had our 8 month old with us and it was so difficult to take out a stroller . Do not let the pretty photos fool you. Management needs to prioritize guest experience instead of trying to get me to go to a timeshare presentation. Got offered no compensation for our AC not working well and for lack of service . Imagine sleeping with an 8 month old in a hot hotel room when babies need to be kept between 69-72 .
Also my husband threw up on the side of the tram after after the coffee here , I took a sip and the milk was old. You’d better make sure your staff updates inventory when you’re charging people $30 for a coffee and bagel .
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