Hilton Waikoloa Village | Big Island, Hawaii | Virgin Atlantic Holidays
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Hilton Waikoloa Village
Big Island, Hawaii
4.5 stars
A complete destination resort, the Hilton Waikoloa Village is perhaps like no other place you've ever been to! Set in breathtaking tropical gardens, it features award-winning dining, world-class shopping and a huge range of activities covering everything from golf and tennis to water sports. As well as tranquil waterways, there are beautiful flagstone paths flanked by millions of pounds worth of Polynesian and Asian artwork. You can frolic in over four acres of freeform pools with waterfalls, a swinging rope bridge and a 175 ft water slide amongst the attractions. There are also 27 hols of golf to enjoy, a stadium tennis court, and every water sport imaginable. In fact, there's so much to see and do, you won't ever want to go home!
Amenities
Golf
Tennis
Yoga
Kids Club
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Beachfront location
Explore the local area
On the Kohala coast of Hawaii's Big Island. Transfer time from Kona Airport: 45 minutes.
Hotel Information
Room Information
Room Upgrade Information
647 rooms in 2 buildings, all with private balcony or lanai, air-conditioning, cable TV, high-speed Internet access*, telephone, tea/coffee maker, mini-bar, safe, iron and board, and hairdryer.
Resort View Rooms overlook the golf course, nearby mountain and gardens, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.
Hotel details
Facilities
9 restaurants, including Breakfast Buffet at Water's Edge, Orchid Marketplace (grab & go snacks and sandwiches), Lagoon Grill (Open-air beach grill, open for lunch), Kona Tap Room (gastro pub, open for dinner), Kamuela Provision Company™ (seafood, steaks and Hawaiian cuisine, open for dinner), Nui Italian (dinner and take-aways) and Waikoloa Coffee Co. Choice of bars. 3 swimming pools (2 with waterfalls and water slide and the other an adults-only pool). Kohala Spa*. Fitness centre. 27 holes of Championship golf*. Stadium tennis court*. Water sports*. Cultural lessons. Legends of Hawaii Luau. Concierge service. Room service*. WiFi*. Laundry/dry-cleaning service*. Self-parking $48, valet parking $55, plus tax per day (payable locally, subject to change).
Additional Information
*Denotes local charge.
Trip advisor rating
3.8/5
11,316 reviews
Excellent
38%
Very Good
30%
Average
16%
Poor
9%
Terrible
7%
“Hilton Waikoloa Village rocks❣️”
Sep 23, 2026BonnieByrne
Hilton Waikoloa Village on the Big Island of Hawaii - truly a resort paradise! The staff is very friendly and most helpful. Freida helped to get us a beautiful room with a view in the Makai Tower. The humongous pool is absolutely delightful, especially the water slide. The restaurants are very good. At the front desk, also helpful were Billy and Eli and manager Neil. Thank you to all for a most memorable 12 night stay! Y’all are the BEST ‼️
“Reconsider this property or risk what we experienced”
Sep 19, 2026Justin N
I write this as a loyal Hilton Honors Diamond Member. This really was such a let down for our daughter’s 17th birthday. This resort is very poorly maintained, from rusted gym equipment with a cockroach in the strength training room to used diapers in the drain by the pool area and everything in-between, dirty elevators etc. The room was AWFUL, the AC did not keep the room cool and it was soooo hot in the room, they just sent us a fan. The biggest letdown was when I went to coordinate decorating our room for the day of my daughters birthday, the said they absolutely do not do that. That ruined our tradition. We have stayed at the Hilton Hawaiian Village in Oahu and they happily did this as well as the Grand Wailea in Maui and they also did this with pleasure. Also woke up to ants in our room and all over the night stand. Lastly, there was a large group of unsupervised kids who would play games with the elevators, making it quite the hassle to get back to our sauna of a room. This I understand is something the hotel can’t do too much about. This has to be by far my worst experience with a Hilton Resort EVER!!! Please, take heed to this and reconsider this property, hate to see others in my family’s shoes. The only bright spot was the valet team, they were great, always happy and very welcoming. Everything changes inside
“Beautiful Resort, But Transportation Let Us Down”
Sep 14, 2026so9ry
I'm sorry to say I can't give this hotel a great review, even though the resort itself is stunning. The shallow beach, the sunlit turquoise water, the volcanic rock, and the birds all make for a beautiful setting.
However, there were two things that really disappointed me.
First, getting around the resort is simply too inconvenient. There is a tram, but it moves very slowly. If you miss one, you either walk 20 minutes to the lobby or wait another 30 minutes. I understand most guests here have plenty of time to relax, but that time belongs to us, the guests, to spend as we choose. It shouldn't be eaten up by the transportation system. My check-in experience suffered because of this. The front desk staff were polite, but between parking, handling our luggage, and waiting for the tram, it took us an hour and a half just to reach the lobby and check in. I really think the transportation here needs to be redesigned.
Second, the water pressure in the Palace Tower was too low. We couldn't even enjoy a proper shower.
I'm sorry to be so blunt, but this was the worst overall experience I've had at a Hilton property.
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