Hilton Waikoloa Village

Big Island, Hawaii

Star rating

Palace Tower King Room
Makai Oceanfront King
Makai Oceanfront Queen
Palace Tower King Room
Makai Oceanfront King
Makai Oceanfront Queen

The hotel

A complete destination resort, the Hilton Waikoloa Village is perhaps like no other place you've ever been to! Set in breathtaking tropical gardens, it features award-winning dining, world-class shopping and a huge range of activities covering everything from golf and tennis to water sports. As well as tranquil waterways, there are beautiful flagstone paths flanked by millions of pounds worth of Polynesian and Asian artwork. You can frolic in over four acres of freeform pools with waterfalls, a swinging rope bridge and a 175 ft water slide amongst the attractions. There are also 27 hols of golf to enjoy, a stadium tennis court, and every water sport imaginable. In fact, there's so much to see and do, you won't ever want to go home!

Amenities

  • Golf
  • Tennis
  • Yoga
  • Kids Club
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

On the Kohala coast of Hawaii's Big Island. Transfer time from Kona Airport: 45 minutes.

Hotel information

647 rooms in 2 buildings, all with private balcony or lanai, air-conditioning, cable TV, high-speed Internet access*, telephone, tea/coffee maker, mini-bar, safe, iron and board, and hairdryer. 

Resort View Rooms overlook the golf course, nearby mountain and gardens, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Ocean View Rooms and Deluxe Ocean View Rooms, sleeping maximum 2 adults.

Ocean Tower Ocean Front Rooms, sleeping maximum 2 adults.

Other room types available. 

9 restaurants, including Breakfast Buffet at Water's Edge, Orchid Marketplace (grab & go snacks and sandwiches), Lagoon Grill (Open-air beach grill, open for lunch), Kona Tap Room (gastro pub, open for dinner), Kamuela Provision Company™ (seafood, steaks and Hawaiian cuisine, open for dinner), Nui Italian (dinner and take-aways) and Waikoloa Coffee Co. Choice of bars. 3 swimming pools (2 with waterfalls and water slide and the other an adults-only pool). Kohala Spa*. Fitness centre. 27 holes of Championship golf*. Stadium tennis court*. Water sports*. Cultural lessons. Legends of Hawaii Luau. Concierge service. Room service*. WiFi*. Laundry/dry-cleaning service*. Self-parking $48, valet parking $55, plus tax per day (payable locally, subject to change).

Resort fee $48 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Internet Access in your Room - Unlimited DVD Movie Rentals (2 at a time, in your specified tower) - 20% off Beach Toys at Saltwater Lagoon - $10 off Sailings on the Spirit of Aloha Catamaran from Anaeho’omalu Bay -  Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower - Local, toll-free, and credit card calls with no access fee - Classes in the Kohala Spa, Subject to Availability - Complimentary photo keepsake by Storibox. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.  

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4200)
  • Very good (3384)
  • Average (1799)
  • Poor (994)
  • Terrible (711)
Image of the Tripadvisor rating Big Island resort

May 19, 2025 dlcarver2 Orlando, Florida

The Palace Tower is located mid-way in the property and very convenient. The room needed updating but was comfortable and had a great view. The bathroom however needed a properly hung towel bar and shower replacement. The towel bar had been repaired but was still in disrepair. While the shower only had a hand held sprayer rather than a fixed head… Read more
The Palace Tower is located mid-way in the property and very convenient. The room needed updating but was comfortable and had a great view. The bathroom however needed a properly hung towel bar and shower replacement. The towel bar had been repaired but was still in disrepair. While the shower only had a hand held sprayer rather than a fixed head and sprayer. The only other bother was a noisy refrigerator. As a loyal Hilton member, I was expecting better as I have had other stays at this resort. Read less
Image of the Tripadvisor rating Amazing Service from Freda at Hilton Waikoloa Village!

May 16, 2025 Inspire61813357347

We had such a wonderful stay at Hilton Waikoloa Village, all thanks to Freda at the front desk. She kindly upgraded our room for a birthday celebration and even offered us a complimentary birthday drink — such a thoughtful surprise! Her warm and caring service made our vacation truly special. Thank you, Freda, for helping us create such great… Read more
We had such a wonderful stay at Hilton Waikoloa Village, all thanks to Freda at the front desk. She kindly upgraded our room for a birthday celebration and even offered us a complimentary birthday drink — such a thoughtful surprise! Her warm and caring service made our vacation truly special. Thank you, Freda, for helping us create such great memories! Read less
Image of the Tripadvisor rating Great family vacation spot!

May 4, 2025 Traveler802043

The resort is amazing! It has everything for a great family vacation, restaurants, pools, lagoon, dolphin quest and walking paths around the property with access to hiking and beaches. The Luau was amazing! The property is immaculate and the staff is friendly and helpful.
Image of the Tripadvisor rating Just Go!

May 4, 2025 oluc2018 College Park, Maryland

Beautiful resort. It’s sizable (1.1 miles round trip I think), but has pockets that make it feel small (a really good thing). Love the outdoor museum that’s most of the walk around the building. Lots of Pacific Islander and Asian culture to see. We went on an adventure to find the hidden adult only pool in one courtyard. We found it just after… Read more
Beautiful resort. It’s sizable (1.1 miles round trip I think), but has pockets that make it feel small (a really good thing). Love the outdoor museum that’s most of the walk around the building. Lots of Pacific Islander and Asian culture to see. We went on an adventure to find the hidden adult only pool in one courtyard. We found it just after sunset and it was magic! With palms trees and birds singing, the moon overhead and a delightful breeze, it was relaxing and peaceful. And the pool was wonderfully quiet. It was begging for a moonlight yoga session, so we did 😊 The grounds were well maintained. Towel service was easy. The only drawback was not having enough shaded poolside seating (that didn’t cost hundreds of dollars an hour). Read less
Image of the Tripadvisor rating So close to being amazing...

Apr 30, 2025 Adventure426331

This one is a tough review. Overall, we absolutely loved our stay at the Hilton Waikoloa Village and didn't want to leave. In many respects, it was perfect. In other areas, it fell a bit short. Starting with the good, the location is good. It's about 30 mins from the airport, but is in a great spot to hit Hilo or the Kona side. That pass across… Read more
This one is a tough review. Overall, we absolutely loved our stay at the Hilton Waikoloa Village and didn't want to leave. In many respects, it was perfect. In other areas, it fell a bit short. Starting with the good, the location is good. It's about 30 mins from the airport, but is in a great spot to hit Hilo or the Kona side. That pass across the mountain to Hilo can be sketchy though. Nearly 7,000 feet altitude and we had rain and severe fog. The Makia tower was great. We had a room right over the dolphin area and we loved sitting on the balcony watching the trainers work with them. I felt like I learned more about dolphins in 5 days there than my previous 45 years. They're amazing animals. The rooms were clean, but like most beach resorts, the can easily get worn down. This one is approaching that, but was fine. Beds/linens were great, but if your balcony door is open, the AC turns off, so don't expect to leave the door cracked for the ocean sounds. The pool and the cove are great as well although the cove at high tide can get quite deep. We rented a floating cabana on the cove and we absolutely loved it during low tide which was walkable. There were tons of fish, an eel and as soon as we got in, a sea turtle swam right up to us which blew our minds. During high tide, the water was probably 8-10 foot deep in that area and a bit less clear. The real downside to this place is the food costs. The buffet is good, but in no way, shape or form is worth $55 per person. The PFC restaurant had a great location, but the food was just okay. Dinner for 2 was around $270 (app, 2 entre, 2 sodas, 1 cocktail, desert). It's not horrible and I think the location is the primary attraction. The Italian spot was our favorite. That was about $150 for 2. The grill by the pool was just okay and 2 burgers/2 drinks was $138. A pizza by the pool is $40 for a medium. Beers are $15-20, cocktails $25ish. You can QUICKLY rack up a heft at this resort which seems to be most people's complaint. There's a shopping center and market just outside the resort area and we started picking up food from there. Overall, we had an amazing stay, but it's a bit of a stretch to give this place 5 stars. It's a very solid 4 stars. Read less