Hilton Waikoloa Village

Big Island, Hawaii

Star rating

Palace Tower King Room
Makai Oceanfront King
Makai Oceanfront Queen
Palace Tower King Room
Makai Oceanfront King
Makai Oceanfront Queen

The hotel

A complete destination resort, the Hilton Waikoloa Village is perhaps like no other place you've ever been to! Set in breathtaking tropical gardens, it features award-winning dining, world-class shopping and a huge range of activities covering everything from golf and tennis to water sports. As well as tranquil waterways, there are beautiful flagstone paths flanked by millions of pounds worth of Polynesian and Asian artwork. You can frolic in over four acres of freeform pools with waterfalls, a swinging rope bridge and a 175 ft water slide amongst the attractions. There are also 27 hols of golf to enjoy, a stadium tennis court, and every water sport imaginable. In fact, there's so much to see and do, you won't ever want to go home!

Amenities

  • Golf
  • Tennis
  • Yoga
  • Kids Club
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

On the Kohala coast of Hawaii's Big Island. Transfer time from Kona Airport: 45 minutes.

Hotel information

647 rooms in 2 buildings, all with private balcony or lanai, air-conditioning, cable TV, high-speed Internet access*, telephone, tea/coffee maker, mini-bar, safe, iron and board, and hairdryer. 

Resort View Rooms overlook the golf course, nearby mountain and gardens, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Ocean View Rooms and Deluxe Ocean View Rooms, sleeping maximum 2 adults.

Ocean Tower Ocean Front Rooms, sleeping maximum 2 adults.

Other room types available. 

9 restaurants, including Breakfast Buffet at Water's Edge, Orchid Marketplace (grab & go snacks and sandwiches), Lagoon Grill (Open-air beach grill, open for lunch), Kona Tap Room (gastro pub, open for dinner), Kamuela Provision Company™ (seafood, steaks and Hawaiian cuisine, open for dinner), Nui Italian (dinner and take-aways) and Waikoloa Coffee Co. Choice of bars. 3 swimming pools (2 with waterfalls and water slide and the other an adults-only pool). Kohala Spa*. Fitness centre. 27 holes of Championship golf*. Stadium tennis court*. Water sports*. Cultural lessons. Legends of Hawaii Luau. Concierge service. Room service*. WiFi*. Laundry/dry-cleaning service*. Self-parking $48, valet parking $55, plus tax per day (payable locally, subject to change).

Resort fee $48 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Internet Access in your Room - Unlimited DVD Movie Rentals (2 at a time, in your specified tower) - 20% off Beach Toys at Saltwater Lagoon - $10 off Sailings on the Spirit of Aloha Catamaran from Anaeho’omalu Bay -  Hawaiian Cultural Classes at the Hawaiian Cultural Center in Makai Tower - Local, toll-free, and credit card calls with no access fee - Classes in the Kohala Spa, Subject to Availability - Complimentary photo keepsake by Storibox. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.  

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4206)
  • Very good (3386)
  • Average (1802)
  • Poor (997)
  • Terrible (713)
Image of the Tripadvisor rating Mahalo Tasapa

Jun 27, 2025 dqk6538 Marcy, New York

We had a wonderful experience and it was made even more special by the front desk crew during check-in. We were greeted by and given amazing treatment by Tasapa. She was wonderful to work with and treated us like family. Mahalo Tasapa!
Image of the Tripadvisor rating A place in Paradise

Jun 27, 2025 Nancy T Cincinnati, Ohio

This is a beautiful place in Paradise. It's rather remote on the Big Island, although the Marriott is next-door to it. The amenities are fabulous including a saltwater lagoon, dolphins you can swim with for a fee, huge swimming pool, and so many chairs around the pools that we could always find some. We were in the Makai Tower which is in great… Read more
This is a beautiful place in Paradise. It's rather remote on the Big Island, although the Marriott is next-door to it. The amenities are fabulous including a saltwater lagoon, dolphins you can swim with for a fee, huge swimming pool, and so many chairs around the pools that we could always find some. We were in the Makai Tower which is in great shape and a great location. We had the ocean view rooms with balconies. The only thing we missed was having a sandy beach so that the kids could get in the ocean. Another possible con was the lack of nearby restaurant choices. They did provide free pool towels and free reusable water bottles with refill stations on every floor by the ice machines. There was a refrigerator in the room but if you needed a microwave it was down the hall by the ice machine. A nice Keurig was in the room with coffee provided. Read less
Image of the Tripadvisor rating So much good but so much bad.

Jun 26, 2025 Adepto Hong Kong, China

A truly beautiful resort with amazing grounds, pools and a salt water lagoon. Lots of sea life in the lagoon and the dolphin centre is amazing and much loved by all who see it. The resort is situated in a great albeit isolated location 40 minutes north of the airport. The resort on the inside is a bit run down and the rooms look very tired and… Read more
A truly beautiful resort with amazing grounds, pools and a salt water lagoon. Lots of sea life in the lagoon and the dolphin centre is amazing and much loved by all who see it. The resort is situated in a great albeit isolated location 40 minutes north of the airport. The resort on the inside is a bit run down and the rooms look very tired and out of date. More roadside motel than Hilton. We found ourselves having to wear slippers (not provided) after showering in the room as the carpet was so dirty we soon got black feet. Very little is provided in the rooms and when you think about how much you are paying it’s actually a pretty bad deal. Our room was not far from the monorail which is nosy and ran on the evening of the 24/6 up to 2135hrs and started running again the next morning at 0642hrs thereby making you feel you were staying in a busy train station. Not good when on holiday. Housekeeping services are run in a manner I’ve never seen before. Book the day before or forget it. Not what you’d expect when staying at a quality hotel. Food in the resort. As noted by many others is expensive. Due to the location the resort has you in its hands and it’s a case of Hilton standing for Honey I Lost Tons of Note$. Very disappointing and to be honest simply unreasonable. That said KPC is outstanding. Wonderful location. Great food and great staff. Recommended. As mentioned the resort is remote and most guests will probably hire or have cars. Hilton cashes in on this and charges $50 a day to park. So everywhere you look you get drained of your hard earned cash. All-in-all, an experience. I would not stay again and would advise others to think carefully before committing to an extremely overpriced unlike normal Hilton experience. Read less
Image of the Tripadvisor rating Price Gauging

Jun 25, 2025 alexisl656 Montana

Huge resort is worth seeing, but not the Big Island experience you deserve. Way overpriced food and drinks at the resort in addition to very average rooms. Just get a day pass. We liked the pools, waterslides and the golf course but would not recommend eating there versus the value and quality we saw in local establishments.
Image of the Tripadvisor rating Hilton waikoloa Customer service

Jun 20, 2025 Veronica H

I recently stayed at Hilton waikoloa and needed assistance with directions to the restaurant Nui and was met with officer Destin and I was greeted with a welcoming environment Destin had a very positive attitude and a big smile and overall made the experience at Hilton awesome Destin provided one of the best customer services I have ever received… Read more
I recently stayed at Hilton waikoloa and needed assistance with directions to the restaurant Nui and was met with officer Destin and I was greeted with a welcoming environment Destin had a very positive attitude and a big smile and overall made the experience at Hilton awesome Destin provided one of the best customer services I have ever received while staying at Hilton Waikoloa Read less