The Outrigger Kona Resort & Spa

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The Outrigger Kona Resort & Spa | Big Island, Hawaii | Virgin Atlantic Holidays

Big Island, Hawaii

4 stars

Spanning 22-acres of oceanfront, adjacent to Keauhou Bay, this truly special resort offers a perfect location for an authentic Hawaiian experience. Most of the resort overlooks the ocean and feature beautiful colours and prints created by renowned Hawaii designer, Sig Zane. Another highlight is the fantasy pool, set on several different levels and dramatically nestled along the ocean’s lava cliffs — it really is unequalled in all of Hawaii, something we don’t say lightly! Kids will love the 200-foot winding waterslide at the oceanfront lagoon pool.

Amenities

Scuba Diving
Snorkelling
Tennis
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Beachfront location

Explore the local area

Overlooking Keauhou Bay, on the Big Island, a 5-minute drive from Kona Town.

Hotel Information

Room Information
Room Upgrade Information

509 rooms and suites on 7 floors, across 4 buildings. All with private balcony or terrace, air conditioning satellite TV, telephone, WiFi access, mini refrigerator, bottled water, tea/coffee maker, hairdryer, bathrobe, bathroom amenities, iron and ironing board.

Resort View rooms have either 1 king-size bed, or 2 double beds, sleeping maximum 4 people.

Hotel details

Dining

Holua Poolside Bar & Lounge (serving island-inspired cuisine and a range of tropical drinks). Wailele Cafe (casual oceanfront restaurant serving Hawaiian and American cuisine, open for breakfast and dinner daily, with live music Thursday-Saturday evenings.)

Fun and Games

Multi-level system of swimming pools with waterslide and children's section. 2 whirlpools. 24-hour fitness centre. Daily activities including lei making, yoga, ukulele lessons, hula lessons, and cultural tours. Water sports including snorkelling, paddle boarding, diving* and deep-sea fishing*. Tennis, basketball and bocce ball.

Entertainment

Daily cultural activities and regular evening entertainment.

Handy Stuff

Complimentary WiFi access (included in resort fee). Laundry/dry cleaning service*. Room service*. Self-parking $25, valet parking $35, plus tax per day (payable locally, subject to change).

Resort Fees

Resort fee of $35 plus tax, per room per night, payable locally (subject to change).

Additional Information

*Denotes local charge

Trip advisor rating

4.6/5

245 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

77%

Very Good

11%

Average

Poor

Terrible

“A real mixed bag of a resort”

Nov 15, 2025Robert W

My wife and I just stayed here for 13 nights. I am going to piggyback on many other reviews, that this resort is a mixed bag. There are some nice things, and some very concerning things. First, the positive. The pools are amazing. Very clean, plenty of room for everyone, just top notch. For the most part, the entire staff on property, was friendly and welcoming. Now the negative. First and foremost, there is NO SPA. I cannot for the life of me know how a company can brand itself as outrigger Kona resort & Spa, when there is no spa, and from what I was told the spa may never reopen. The manta ray viewing deck, that Outrigger advertises, is closed and under construction. But that doesn't stop them form still having a sign there. The resort advertises itself as having fully renovated rooms. This is false. I would call the rooms, refreshed, certainly not fully renovated. The carpet looks to be 20 years old, the slider to the lanai is very old and did not close properly, and the shower had a shower curtain, which is fine, however, in the past it had a sliding glass shower door that was removed, but somehow the contractor didn't remove the frame for it. Very strange. In my opinion, I would not consider this a 4 star resort. There are many little things that are missing here. For example, there is no room service for food, but if you order food, and go pick it up yourself, the resort will charge you an extra $2 for that. This is ludicrous. Also, no microwave in the room. Even 2 star hotels give you this. No complimentary coffee anywhere on the property. Again, not something you would expect from a 4 star. Overall, not a horrible stay, but not was I was expecting. Robert Wilson

“Awesome Resort”

Nov 14, 2025Jason Z

What a wonderful resort!! The staff are amazing and so helpful. We booked a club level room and are very happy with the extra amenities. Sharlaine and Tessa were exceptionally kind and provided helpful information about resort activities and local sites.

“Beautiful hotel near Kona”

Nov 12, 2025Lesley G

Beautiful hotel, lovely big rooms. Beautiful grounds, very green, but also black lava everywhere. The pool area was great, a family pool & an adult’s only pool, loads of sun beds. Free paddle board hire once a day (had to walk, with it, down the road to the bay adjacent to the hotel). On-site restaurant, but it was very expensive - $33 pp for breakfast! & a really good on-site shop/takeaway café. Games room. Nightly entertainment such as singers etc, but the real evening entertainment was watching the boats outside the hotel, for the swimming with manta ray trips. Food trucks visit the hotel car park once a week, really great choice of some local food, shame it wasn’t more than once a week. The downsides were that there’s nothing really around the hotel, definitely recommend hiring a car at the airport (big car park at the hotel), as the free bus to get to the local mall & Kona was a bit sketchy. If you hire a car whilst you are there (like we did) you have to go into town to pick it up/drop it off. The manta ray viewing platform was being dismantled & there was work going on at the hotel. The spa was also not open.

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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