The Outrigger Kona Resort & Spa

Big Island, Hawaii

Star rating

Ocean Front Room
Ocean View 2 Queen
Rays on the Bay Restaurant and Bar
Mountain View
Mountain View
Resort View 2 Queen
Ocean View 2 Double
Rays on the Beach
Ainakai
Holua
Spa
Club Deluxe Oceanfront Suite
Club Lounge
Ocean Front Room
Ocean View 2 Queen
Rays on the Bay Restaurant and Bar
Mountain View
Mountain View
Resort View 2 Queen
Ocean View 2 Double
Rays on the Beach
Ainakai
Holua
Spa
Club Deluxe Oceanfront Suite
Club Lounge

The hotel

Spanning 22-acres of oceanfront, adjacent to Keauhou Bay, this truly special resort offers a perfect location for an authentic Hawaiian experience. Most of the resort overlooks the ocean and feature beautiful colours and prints created by renowned Hawaii designer, Sig Zane. Another highlight is the fantasy pool, set on several different levels and dramatically nestled along the ocean’s lava cliffs — it really is unequalled in all of Hawaii, something we don’t say lightly! Kids will love the 200-foot winding waterslide at the oceanfront lagoon pool. 

Amenities

  • Scuba Diving
  • Snorkelling
  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool

Where is it

Overlooking Keauhou Bay, on the Big Island, a 5-minute drive from Kona Town.

Hotel information

509 rooms and suites on 7 floors, across 4 buildings. All with private balcony or terrace, air conditioning satellite TV, telephone, WiFi access, mini refrigerator, bottled water, tea/coffee maker, hairdryer, bathrobe, bathroom amenities, iron and ironing board. 

Resort View rooms have either 1 king-size bed, or 2 double beds, sleeping maximum 4 people. 

Mountain View rooms feature views of Mauna Loa and tropical resort grounds, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Partial Ocean View rooms feature partial views of the Pacific Ocean, and have either 1 king-size bed, or 2 double beds, sleeping maximum 4 people.

Ocean View rooms feature breathtaking views of Keauhou Bay and the Pacific Ocean, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Oceanfront rooms feature captivating views of the Kona coast, as well as the beautiful lawn and gardens, and have either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Partial Ocean View, Ocean View, and Oceanfront rooms can all also be booked as Club rooms, which includes access to Voyager 47 Club Lounge, offering complimentary breakfast, as well as evening drinks and appetizers.

Club Oceanfront Deluxe Suites feature a separate living area with sofa bed, wet bar, and oversized balcony, with 1 king-size bed, sleeping maximum 4 people. 


Holua Poolside Bar & Lounge (serving island-inspired cuisine and a range of tropical drinks). Wailele Cafe (casual oceanfront restaurant serving Hawaiian and American cuisine, open for breakfast and dinner daily, with live music Thursday-Saturday evenings.)

Daily cultural activities and regular evening entertainment. 

Multi-level system of swimming pools with waterslide and children's section. 2 whirlpools. 24-hour fitness centre. Daily activities including lei making, yoga, ukulele lessons, hula lessons, and cultural tours. Water sports including snorkelling, paddle boarding, diving* and deep-sea fishing*. Tennis, basketball and bocce ball. 

Complimentary WiFi access (included in resort fee). Laundry/dry cleaning service*. Room service*. Self-parking $25, valet parking $35, plus tax per day (payable locally, subject to change).

Resort fee of $35 plus tax, per room per night, payable locally (subject to change).

Resort fee includes: - Enhanced WiFi in guest rooms and public areas of the resort - Welcome shell lei upon arrival - Tote bag (1 per stay) - Cultural activities including lei making, hula lessons, slide races and more - Guided historical tours of Keauhou Bay - Manta Talk at Manta Learning Centre - Daily pool refreshments - Daily access to outdoor games (tennis, basketball, bocce ball - complimentary equipment) - Daily yoga or fitness class - Daily paddleboard rental (1 board for 2 hour use) - Discounted green fees at Kona Country Club  - Discounted snorkel rental, beach chairs and umbrellas at Keauhou Bay Adventure. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (137)
  • Very good (18)
  • Average (10)
  • Poor (3)
  • Terrible (6)
Image of the Tripadvisor rating Mixed reviews

Jun 29, 2025 drwatson32 Shawnee, Oklahoma

I have mixed feelings about this place. First off, we're not resort people. We don't spend enough time at the hotel to warrant the extra fees. So if you like resorts, this might be your new favorite place. The pool area is really nice, including the part with the sand bottom and the huge slide was a hit. I didn't like that the slide steps were not… Read more
I have mixed feelings about this place. First off, we're not resort people. We don't spend enough time at the hotel to warrant the extra fees. So if you like resorts, this might be your new favorite place. The pool area is really nice, including the part with the sand bottom and the huge slide was a hit. I didn't like that the slide steps were not within the viewing area of the pool, so kids are not within sight of their parents for several minutes while they make their way around. The only refreshments we ever saw (as included in the resort fees) was that a person came around one time and offered us pineapple chunks on toothpicks. We had an issue with gnats in our room and elsewhere. No, we didn't leave fruit or anything out. The view from our room was beautiful. The manta viewing area was nice. We were never around to take advantage of any of the promised "cultural events" that come with the resort fee. I called for assistance in finding an ice machine and was given a room number. Turned out the ice was actually on a completely different floor. We had a $250 hold placed on our credit card at check-in. Two or three more holds of varying amounts were added during our stay. We didn't charge anything to the room, so this seems out of line. We had a nice, large room with a fridge. If you want a microwave, none are available in public areas, but you can rent one for $10/day. Overall, the stay was fine. I think the resort fees are out of line with what guests actually get in return. We paid for parking and resort fees, both, at checkout. We received shell leis, a drawstring bag and two metal water bottles as part of those extra fees. If you plan to spend time at the resort and take part in the cultural events, you may have a completely different experience than we did. Read less
Image of the Tripadvisor rating Felt Robbed of My Vacation

Jun 28, 2025 Melissa D

I rarely leave reviews, but my experience at the Outrigger Hotel & Spa on the Big Island was so disappointing that I feel compelled to share. To start, Michael at the front desk was amazing—friendly, professional, and helpful. He was the one bright spot in an otherwise frustrating stay. The rooms were clean and spacious, but flies were… Read more
I rarely leave reviews, but my experience at the Outrigger Hotel & Spa on the Big Island was so disappointing that I feel compelled to share. To start, Michael at the front desk was amazing—friendly, professional, and helpful. He was the one bright spot in an otherwise frustrating stay. The rooms were clean and spacious, but flies were everywhere, just as other guests have mentioned. We waited over two hours for our room to be ready, which set a bad tone from the beginning. The property was advertised as one of the more family-friendly resorts, but in reality, there’s only one pool and one small water slide. That was extremely underwhelming considering the price and expectations. There’s also no beach on-site, which isn’t clearly stated when booking. The food at Voyager wasn’t good and definitely not worth the cost, though the staff there were kind. On the other hand, the young female towel attendant had a consistently bad attitude, which really affected the overall vibe. I don’t get much time off work and was looking forward to a relaxing vacation. Instead, I left feeling stressed, disappointed, and like I’d wasted my time and money. This was easily one of the worst resort experiences I’ve had. Save yourself the disappointment—stay somewhere else. Read less
Image of the Tripadvisor rating Thank you Tay!

Jun 28, 2025 Departure20627170548

The employee Tay at guest check-in was amazing. We were so tired and confused when we arrived, and she went above and beyond to make us feel welcomed, and taken care of. She resolved any concerns we had, and turned what could have been a frustrating situation into a relaxing enjoyable experience! Thank you Tay!!!
Image of the Tripadvisor rating "Outrigger: We'll send you to bed hungry if it's more convenient for us. F- You."

Jun 27, 2025 Voyage53021430124

"Outrigger: We'll send you to bed hungry if it's more convenient for us. F- You." Hours posted to Google say that Piko closes at 10pm. This isn't necessarily true. A young bar tender working June 26th 2025 was very rude to my wife when we showed up at 930pm hoping for dinner after long ride back from Volcano state park. He informed us the kitchen… Read more
"Outrigger: We'll send you to bed hungry if it's more convenient for us. F- You." Hours posted to Google say that Piko closes at 10pm. This isn't necessarily true. A young bar tender working June 26th 2025 was very rude to my wife when we showed up at 930pm hoping for dinner after long ride back from Volcano state park. He informed us the kitchen closes at 930pm and that "I'm just the bar tender; I'm not in charge of the web site. " So we got nothing. This really isn't a very good hotel. No water pressure. Dirty pools. And rude service that doesn't care if you're hungry. Spend your money elsewhere. Read less
Image of the Tripadvisor rating V47 club

Jun 27, 2025 April S

V47 club was by far the best upgrade with our room! Maria and Tessa took care of us, me and my 2 kids enjoyed the breakfast and evening snacks and beverages! If your thinking of doing it I completely recommend it made breakfast and dinner time a treat!