1 Hotel Hanalei Bay

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1 Hotel Hanalei Bay | Kauai, Hawaii | Virgin Atlantic Holidays

Kauai, Hawaii

5 stars

A Hawaiian haven on Kauai's North Shore, this beautiful hotel is all about wellness, relaxation, and sustainability. With stunning views over Hanalei Bay, this really is an oceanfront sanctuary where you can enjoy as much or as little activity as you like. The beach is right on your doorstep, be it for a relaxing swim or a spot of paddle boarding and kayaking,and the cute town of Hanalei isn't far away to explore. But the highlight of this hotel (in our opinion) is the spa. With natural and organic products, and individualised treatments, you'll be feeling the effects long after your treatment has finished. The adults-only infinity pool is another highlight, with ocean views and a poolside bar, so you can enjoy some peace and quiet with a cocktail in hand. There's two other pools though, with a shallow one that's particularly suitable for the little ones, whilst Seedlings Kids club is a fun, educational space where the little ones can enjoy a host of activities inspiring imagination and discovery. And we haven't even touched on the food. There's a wide range of bars and reataurants that focus on locally sourced food - we're pretty sure you'll never go hungry here. All in all, this hotel is perfect for active families, solo travellers, and newlyweds alike.

Amenities

Golf
Kayaking
Snorkelling
Surfing
Tennis
Yoga
Kids Club
Bar
Evening Entertainment
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Beachfront location

Explore the local area

Along Kauai's Napali Coast, overlooking the iconic Hanalei Bay, and a 10-minute drive from the town of Hanalei. Lihue Airport is 29 miles away.

Hotel Information

Room Information
Room Upgrade Information

252 rooms and suites in soothing, neutral tones. All with air conditioning, complimentary WiFi access, HDTV with Chromcast, Nespresso machine, mini bar*, Bamford bath products, and a safe.

Mountain View Rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Hotel details

Dining

1 Kitchen (signature restaurant serving sustainably sourced cuisine, open for breakfast and dinner). Welina Terrace (Japanese-inspired lounge offering sunset views, open for dinner and drinks). Neighbors (cafe with sweet and savoury options, and hot and cold drinks, open daily 6.00am-2.00pm). The Sandbox (poolside retreat serving classic Hawaiian beach fare and a range of drinks). Kai Maika'i by 1 Kitchen (located by the adults infinity pool, serving light lunches and drinks). Wai'oli (cocktails, shaved ice, and ice creams with natural toppings). The Juice Bar (energising smoothies and cold-pressed juices). Lobby Farmstand (quick, healthy snacks).

Fun and Games

3 outdoor swimming pools, including a shallow pool and an adults-only infinity pool. 3 hot tubs. Poolside cabanas*. Beach cabanas*. 24-hour fitness centre. Outdoor jungle gym. Fitness and yoga classes. Bamford Wellness Spa and Salon*. Paddleboarding* and kayaking*. Snorkelling*, surfing*, and body boarding*. Seedlings kids club (ages 6-12 years). Princeville Makai Golf Course* (preferred tee times and discounted rates). Tennis*. Pickleball*. Disc golf*. Foot golf*. Complimentary bicycle rental. Audi e-tron experience to explore within a 3 mile radius.

Entertainment

Live nightly music by rotating local artists at Welina Terrace, with additional live music on Monday evenings at The Sandbox. Regular children's/family activities and cultural experiences.

Handy Stuff

Complimentary WiFi access. Laundry service*. Room service*. Valet parking $50 plus tax per night (payable locally, fee subject to change). Concierge. Goodthings retail/gift shop.

Additional Information

*Denotes local charge

Trip advisor rating

4.5/5

629 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

79%

Very Good

Average

Poor

Terrible

“Great service, beautiful hotel”

Mar 05, 2026Natalie B

I read reviews everyday up until my actual trip and some of them left me with anxiety being that we were spending a pretty penny. Thankfully, we still went and we had the best experience even before arrival. We had a major flight delay causing us to miss our first night. Our travel agent worked with them and we were not charged for this missed night. Imagine the anxiety we had having to pay so much and missing a night. They relieved a lot of stress with that simple gesture. Upon arrival, valet, the guy that checked us in and the bellman were all great. The bellman was super informative and gave us the grand reveal of our view. Literally breathtaking. Breakfast buffet was decent, would I have paid outright for it? Probably not but it was included in our package so it was good enough. Presented well. Want to compliment jimmy and moe for their exceptional service. We had jimmy one day and moe the next and jimmy made sure to tell moe that we “liked oat milk” and he brought it to us without us requesting. Same with the valet, did not get the guys names but we unfortunately got into an accident on the island and had to swap out rental cars and they asked us about it everyday after. We mostly stayed at the adult pool which we had no issue getting chairs at any day we tried. Downstairs wasn’t really our vibe being that we don’t have kids but the adults only area was great and the view cannot be beat. We are not super hard to please but as I mentioned I was nervous being that we were dropping a good bit of money on this but I absolutely feel like it was worth it for the views and service. We will be back.

“Do not swim in their pools or take hot tubs in this hotel”

Mar 05, 2026Sightseer169884

The hotel is beautiful and peaceful, very relaxing. Food is fresh and clean. Personnel is very friendly and sweet. BUT the hotel shares public beach and many strangers from outside just walk in to premises without being checked by pool attendants. They swim in the pools and sit in hot tubs. Even concierge stated it’s a huge problem. I DO not recommend pregnant women and guests with suppressed immune system take their hot tubs and swim in the pools. It’s very dangerous. I personally got UTI and my husband skin rush from sitting in the hot tub once. Not a single manager returned my calls, after I tried to bring it up and file a complain. That tells it all.

“5 star price tag with 2 star service”

Mar 01, 2026Mary L

I'll start with the great things about this hotel. 1.) the grounds and the views 2.) the music 3.) the pool & beach staff We would never recommend this hotel and we will not be back. -I called the hotel a few times about 10 days before our trip and couldn't reach the concierge so I left a message letting them know that I was interested in setting up some activities. I never heard back from anyone. -Basically, from the moment you arrive, you get the feeling that the employees don't like the tourists. Don't expect an experience like the Ritz Carlton or The Four Seasons. It's not even close.......1 Hotel is not a great experience in hospitality, service or dining. -Upon arrival at 2:45pm, we were told our room was not ready. We had traveled over 10 hours, so to hear we couldn't get in our room was very disappointing. -While waiting for our room to be ready, we had lunch at their main restaurant and couldn't even eat the food because it was so dried out and bland. -We received a text message telling us our room was ready and to click the link for our key. The link simply sent us to their website. We walked back to the lobby, our luggage had been taken to the room already. so nobody walked us to our room, there was no information given about the hotel. She simply pointed and said, "turn right, then left, then go through a door down the hall to find your room," As we went in search of our room, we noticed that other guests were also lost and uniformed. -There's a coffee machine in the room but there wasn't any cream. I phoned to ask for cream which arrived over an hour later. They must be very short staffed because that was our experience anytime we needed anything in our room. -We tried a few meals on property and the food was so bad that we went off property to eat for the rest of our trip. Don't waste your money here, you'll be disappointed.

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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