Andaz Maui at Wailea Resort | Maui, Hawaii | Virgin Atlantic Holidays
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Andaz Maui at Wailea Resort
Maui, Hawaii
4.5 stars
Set on 15 acres of oceanfront, Andaz Maui at Wailea Resort is perfect for the sophisticated island traveller. Blending Andaz style with the feel of a luxury community, guest rooms are nothing less than sublime, furnished with modern touches such as private lanais and garden view showers. Just steps from Mokapu Beach, there are water sports galore. Feeling hot and bothered? There's a choice of sparkling pools to cool off in, or relax on the sun deck with a good book and something tropical from the poolside bar. The spa is worth a special mention; it includes 10 treatment rooms with the couples rooms featuring a private rain shower and floor-to-ceiling ocean views. Treat yourself to a day pass and take advantage of the sauna, seam room and heated plunge pool – you’ll come away without a care in the world! Dining is another treat – Morimoto Maui utilises locally sourced, season-fresh ingredients to blend Western and Japanese traditions. Meanwhile, Ka’ana Kitchen serves up some of Maui’s best family-style dishes whilst Bumbye Beach Bar is perfect for lunch by the pool.
Amenities
Kayaking
Kids Club
Families
Bar
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Valet parking
Beachfront location
Explore the local area
In the luxury resort community of Wailea, on the island of Maui.
Hotel Information
Room Information
Room Upgrade Information
320 rooms in Maui, including 35 suites and 30 villas. All with locally inspired designer interiors, private lanai, flat-screen TV with Chromecast™, Nespresso machine and electric kettle, complimentary mini-bar (with local snacks and nonalcoholic beverage, replenished daily), safe, hairdryer, iron and board. Resort View Rooms are inland-facing rooms with 1 king bed or 2 queen beds, sleeping maximum 4 adults or 2 adults and 2 children (2-12 years).
Hotel details
Resort Fees
A resort fee of $50.00 plus Hawai‘i State Excise Tax (4.712%), County Transient Accommodation Tax (3.00%), and State Transient Accommodation Tax (11.00%) applies per room, per day (payable locally and subject to change).
Resort Fee Details
Resort fee includes: - GoPro Hero Camera Rental - GoPro Lab - Outrigger excursion - Guided kayak tours - Stand up paddle board lessons - Snorkel equipment use - Fitness classes (2x daily) - Single & tandem bikes - Ukulele and Hula lessons - Coconut husking - Photo session with Pacific Dream Photography - Walk story. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Dining
Ka’ana Kitchen (signature restaurant serving buffet breakfast, dinner), Morimoto Maui (Japanese and Asian cuisine, lunch and dinner), Lehua Lounge (beachfront lounge with cocktails and small bites), Bumbye Beach Bar (poolside lunch), Mokapu Market (light snacks). Chef's Table at Ka'ana Kitchen* (exclusive dining experience with a six-course menu). Luau experience*.
Fun and Games
5 pools including 3 ocean-facing, cascading infinity pools, a lagoon pool and an adult pool (for guests 18 years+). Spa* and salon*. Fitness classes including Yoga and guided meditation. Guided kayak tour. Stand up paddle board lessons. Snorkelling. Ukulele lessons. Hula lessons. Cocktail classes*.
Handy Stuff
Room service*. Valet parking $59 plus tax per night (payable locally, subject to change). Complimentary WiFi.
Additional Information
* Denotes local charge.
Trip advisor rating
4.5/5
5,277 reviews
Excellent
72%
Very Good
14%
Average
7%
Poor
4%
Terrible
3%
“Dynamic pricing for room service”
Sep 11, 2026Jessi W
Nice rooms. Bed on the softer side, which is only an issue if you prefer firmer beds. Exceptional shower. Beware of dynamic pricing for room service. The prices are not posted anywhere! You have to ask what the prices are when you call to place your order.
“Disappointing Experience at Andaz Maui”
Sep 09, 2026Guide821929
Unfortunately, our experience at Andaz Maui was disappointing.
I have stayed at Andaz New York several times and have always had very positive experiences. I have also stayed at Andaz San Diego, Andaz West Hollywood, and Andaz Savannah, and those stays were excellent. Unfortunately, Andaz Maui did not live up to the standard I have come to expect from the Andaz brand.
Our bag and my wife’s backpack were misplaced while being transferred from our Mercedes to our room. Some of the ice machines were not working. At breakfast, espresso-based drinks such as cappuccino could be ordered, but they were not included in the complimentary Globalist breakfast benefit. We were also never informed that breakfast required advance registration or that we might have to wait 40 minutes.
We were unable to reserve any of the resort activities during our stay. The staff often seemed unsure about basic information and where facilities were located — for example, the laundry room.
In my opinion, Andaz Maui does not currently match the level or category I would expect from a property that has recently moved into a higher category.
I would, however, like to recognize Ashley, the manager, who extended our check-out until 4:00 PM because of the issues we experienced with our luggage. We appreciated her effort to make the situation right.
“Not the Andaz You Once Knew”
Sep 08, 2026jollykh
I really wanted to love the Andaz Maui, but unfortunately the experience just didn’t match the price or the reputation of the brand. The biggest issue for me was value. Breakfast was basically what you would expect at a Hyatt Place or Hyatt House, except those breakfasts are usually free. Here, the buffet is around $50 per person and includes basic scrambled eggs, but if you want something like an omelet or sunny-side-up eggs, that’s another $12 on top of the $50 (there is no à la carte option). At a luxury resort, that just feels excessive. Parking was another frustration. Valet is essentially mandatory and costs around $60 per night. For that price, I would expect the service to be seamless, but there were times I waited close to 15 minutes for my car. I asked if it would be better to call ahead and was told it was first come, first served. The problem was that people who arrived after me were getting their cars before I did. When I pointed that out, I was simply told to “have patience” and that my car would be there shortly. That response didn’t exactly help. The front desk also seemed confused at times, and overall it felt like everything at the resort came with an inflated price tag without delivering the level of service or quality you would expect in return.
I’m familiar with Hyatt properties and generally enjoy the brand. About 10 years ago, I would have put Andaz Maui and Four Seasons Maui in a similar category. I don’t think that’s true anymore. Four Seasons has pulled well ahead in terms of service, consistency, and overall guest experience. At this point, Andaz Maui felt closer to a Marriott than a true luxury resort.
The property itself is nice, perhaps a little outdated, and the location is fantastic, but when you’re charging luxury prices for everything, the experience needs to feel luxurious too. Unfortunately, this stay just didn’t.
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