Wailea Beach Resort - Marriott Maui | Maui, Hawaii Hotel

Facilities

Humble Market Kitchin (Hawaiian-inspired cuisine with panoramic views of the ocean), Kapa Bar & Grill (casual bistro), Whale's Tale (coffee house), Mo Bettah Food Truck (family-friendly favourites), Nalu Pool Bar, Starbucks®. Te Au Moana Luau Dinner Show (lavish Hawaiian buffet; bar with tropical cocktails). Adults only infinity-edged Maluhia Serenity Pool, Nalu Adventure Pool with water slides, Ohi oceanfront pools with hot tubs, whirlpool. Fitness Centre. Mandara Spa*. The Movie House (family friendly movies). GameSpace (family games centre). Hiking and nature trails nearby. Tennis*, biking*, horse riding*, kayaking*, sailing*. Wailea Golf Club*. 3 golf courses within 5-mile radius*. WiFi*. Business Centre. Room service*. Gift shop. Laundry/dry-cleaning service*. Self-parking $38, valet parking $50, plus tax per day (payable locally, subject to change).

Resort Fees

Effective 5th January 2024 on new bookings, the daily Resort Charge will be $55 plus applicable taxes.

Resort Fees Information

Resort fee includes: complimentary daily internet in guestroom, unlimited US domestic, long distance & local phone calls, outgoing domestic fax service up to 20 pages, 15% discount on laundry and dry cleaning services, 30-minute personal photo session and package upgrade, daily fitness classes, daily Hawaiian cultural classes, 1 hour bicycle rental (2 bicycles per day), bottled water (2 per day), welcome shell lei greeting upon arrival, courtesy rides withing the Wailea Resort area, cabana rentals: 10% discount on full day cabana rentals at Ohi Pool, Maluhia Pool, & Nalu Adventure Pool, Mandara Spa: 10% discount on a 50 minute service (excludes special promotions and events), ocean concierge & activities, 20% discount on weekly paddle board rentals, complimentary fish identification card, complimentary introductory morning scuba lesson, the movie house, complimentary movie screenings (view weekly schedule for show times), game space. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

*Denotes local charge.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (1327)
Very good (345)
Average (144)
Poor (66)
Terrible (81)

Better than the FS Maui

Jun 23, 2025 acimatu Monterey, California

We’ve stayed at this resort twice, safe to say it’s our favorite place and now only resort we’ll stay when visiting Maui. The rooms are spacious, clean and depending on which suite you book, room will have a gorgeous view. We can confirm views from Hale 2 and Hale 4 are amazing. Several choices for pool options; family or adults only. Service at… Read more

We’ve stayed at this resort twice, safe to say it’s our favorite place and now only resort we’ll stay when visiting Maui. The rooms are spacious, clean and depending on which suite you book, room will have a gorgeous view. We can confirm views from Hale 2 and Hale 4 are amazing. Several choices for pool options; family or adults only. Service at the pools and restaurants are quick and the servers are kind. Shout out to Geralyn. Valet is quick and share great recommendations. The property is within walking distance of shopping and restaurants in the area. Make sure to schedule time for the sunset and lounge on the lawn the watch. Read less

Luxury Disappointment: Unacceptable Service & Limited Amenities

Jun 18, 2025 TvlL1957WV

This property is advertised as luxury, yet its facilities and services are severely limited for the price, failing to measure up to competitors. I want to highlight that during my stay, my daughters and I waited to see the fish feeding. I went to reception a couple of times; a gentleman named Adrian was exceptionally KIND. However, I can't say the… Read more

This property is advertised as luxury, yet its facilities and services are severely limited for the price, failing to measure up to competitors. I want to highlight that during my stay, my daughters and I waited to see the fish feeding. I went to reception a couple of times; a gentleman named Adrian was exceptionally KIND. However, I can't say the same for Ms. Jill. Her demeanor was abrupt, bordering on rude, making our communication extremely negative and leaving a very poor impression. I felt compelled to share this experience publicly. We will not be returning to Maui. Read less

Nice hotel but poor customer service

Jun 18, 2025 boosooo Danville, California

I stayed here for a conference (my second time attending and staying at the same resort). There were no rooms available 5 nights in a row on the conference hotel website, so I booked one room type for 2 nights and then another room type for 3 nights (per Marriott’s advice when I called). Leading up to our stay, I called the hotel ahead of time… Read more

I stayed here for a conference (my second time attending and staying at the same resort). There were no rooms available 5 nights in a row on the conference hotel website, so I booked one room type for 2 nights and then another room type for 3 nights (per Marriott’s advice when I called). Leading up to our stay, I called the hotel ahead of time asking if I could have a late checkout or early checkin when we had to switch rooms. They said they couldn’t do anything to help and I would have to check out/in as usual with our bags. I also requested a crib when I called and messaged on the Marriott app ahead of check in and then asked again at check in. There was still no crib in the room and I had to call down and ask yet again. On arriving to our first room, I found that they had given us the wrong room (I booked a king and got a double). I called the front desk and the first person said they would call back and never did. I called down again 30 minutes later and a second person said there was nothing they could do, said maybe they could possibly give us a king room the next night (meaning we’d have to move twice), and the room specialist Desiree had already left for the day. We decided that we did not want to move twice and did not bother calling to complain the next day. On the day we had to checkout/check back in, I called down to the front desk. Again, no accommodations could be made, so I asked for a bellhop at 12 checkout. No one showed, so I had to call bellhop directly at 12:15 and they finally showed up at 12:30. After checking into our second room, I found that the room phone did not work so I had to call the front desk from my cell phone. I asked the front desk for bellhop. No one showed so I had to call for a bellhop again 30 min later. On top of all that, they charged me a $25 porterage fee for taking our bags and holding it for 3 hours and another porterage $25 fee for bringing our bags to our second room. It is a shame that the service is so poor at this resort and they nickel and dime you for everything. I am a gold member with Marriott but this usually does not offer any real benefits. I visit Hawaii annually and Maui is my favorite island. The resort and rooms are beautiful with good views. But there are better resorts with better beach access right next door. Hence, I will likely not attend this conference at this location again. They hold the conference at other tropical locations too. Hopefully their service will be better! Read less

Good but not great

Jun 12, 2025 B9795YOjuliap Boston, Massachusetts

I recently stayed at this resort for my honeymoon for 8 nights. Overall we had a good experience so I think 4 stars is fair. The staff were nice, the room was spacious and clean, and the grounds are beautiful. There were a few negatives that I wanted to point out for future guests considering the resort. First, when we arrived at our room we were… Read more

I recently stayed at this resort for my honeymoon for 8 nights. Overall we had a good experience so I think 4 stars is fair. The staff were nice, the room was spacious and clean, and the grounds are beautiful. There were a few negatives that I wanted to point out for future guests considering the resort. First, when we arrived at our room we were disappointed to see that the view from our ocean front room was obstructed by a hallway that looked directly into our room. The only way to see the ocean from any place in the room was to stand since the bed and sofa both faced the hallway. We found ourselves keeping the curtains closed most of the time for privacy, which really defeated the purpose of paying extra for the ocean front room. Based on our research we anticipated a fully unobstructed view for the room type we booked. We did bring this up to the front desk but the resort was unfortunately fully booked for our stay and they couldn’t move us. While walking the grounds and looking at the other ocean front rooms, it seems like ours was the only obstructed room and it seemed unfair for our room to cost the same as the rooms with completely unobstructed views. Second, there were multiple weddings and conferences that overlapped with our stay. This contributed to the hotel being at capacity but also meant that the adults only pool was very busy with groups of people chatting so it was pretty loud. Not a big deal for us but could be for others so wanted to mention it. Lastly, they were aware that we were there for our honeymoon but besides saying congratulations at check in and check out they did nothing special for us. I completely understand that these extras aren’t guaranteed, but we’ve experienced small touches at other Marriott properties (even for birthdays or anniversaries), so it felt a little underwhelming given the occasion and the cost of the resort. Read less

Absolutely Disgusting Experience – Stay Away

Jun 8, 2025 Jenna A

Wailea Beach Resort is hands down one of the most disappointing hotel experiences I’ve ever had. We booked two connecting rooms expecting the luxury and relaxation they boast about in their pictures. Reality? The rooms were tiny, dark, and reeked of a musty, nauseating odor so bad we had to spray everything down constantly just to breathe. It felt… Read more

Wailea Beach Resort is hands down one of the most disappointing hotel experiences I’ve ever had. We booked two connecting rooms expecting the luxury and relaxation they boast about in their pictures. Reality? The rooms were tiny, dark, and reeked of a musty, nauseating odor so bad we had to spray everything down constantly just to breathe. It felt more like a run-down motel than a luxury resort. The rooms look nothing like the pictures — it’s a complete bait-and-switch. Don’t fall for the marketing; it’s all a scam. You’re paying for oceanfront glamour and getting a cramped, smelly mess. The cherry on top? The front desk staff. Rude, dismissive, and totally unhelpful. Leslie Labao, in particular, was shockingly unprofessional. She has no business working in hospitality, let alone representing management. Condescending attitude, zero empathy, and clearly irritated any time we asked for help. If that’s their idea of “Aloha spirit,” I’d hate to see what bad service looks like. For the price you’re paying, there are a dozen better places to stay in Maui. This resort has no business calling itself luxury. Don’t waste your money — go somewhere that actually cares about its guests and doesn’t reek of mildew and mediocrity. Read less

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Wailea Beach Resort - Marriott Maui

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