Shopaholics will be in seventh heaven at this hotel - it's home to the largest tax-free factory outlet in New England. But that's not all, other amenities include an indoor pool, an outdoor pool, a hot tub and fitness centre, not to mention an excellent restaurant. Over-sized rooms have a modern, contemporary design and come complete with home-from-home amenities like a microwave and fridge. Kids will be in their element here, with a programme of activitites such as movie nights and ice cream socials, and there's even a dedicated zero-entry pool with slides and spray jets.
Amenities
Bar
Ski
Spa
Swimming Pool
Hot tub
Children’s Playground
Free Parking
Safety Deposit Box
Fitness Centre/Gym
Internet Access
Restaurant
Where is it
In the heart of North Conway, New Hampshire. Adjacent to the Settlers Green Outlet Village. 5-minute drive to Cranmore, 45 minutes to Loon, 40 minutes to Bretton Woods and 1 hour to Cannon. Driving time from Boston Logan International Airport: 2 hours 30 minutes.
Hotel information
200 modern and comfortable rooms on 4 floors with 3 lifts. All with air-conditioning, TV, tea/coffee making facilities, fridge, mini-microwave, iron and board, hairdryer and safe. Standard Rooms are 350 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Complimentary full American breakfast. Mountainside Restaurant (open for breakfast and dinner). Mountaiside Tavern (light bites, cocktails and beer). Indoor heated pool and hot tub. Outdoor heated pool, hot tub and sun deck. Outdoor zero-entry kids' pool with slides and spray jets (open seasonally). Fitness centre. Spa*. Sauna. Kid's activities including movie nights, ice cream socials and storytelling. Complimentary WiFi.
* Denotes local charge.
Based on 2357 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (942)
Very good (672)
Average (380)
Poor (195)
Terrible (169)
North Conway Grand
May 20, 2025DannyTravels85New Brunswick, Canada
Only stayed a night, but would return. Literal steps from the outlet shopping. Bed was good, room was clean. No complaints about noise. Didn't have much interaction with staff aside from check-in, and the bartender in the hotel restaurant. Didn't have a chance to use it, but it's nice the pool is open late and adults only for the last hour. Would…
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Only stayed a night, but would return. Literal steps from the outlet shopping. Bed was good, room was clean. No complaints about noise. Didn't have much interaction with staff aside from check-in, and the bartender in the hotel restaurant. Didn't have a chance to use it, but it's nice the pool is open late and adults only for the last hour. Would be my first choice when I'm in NC again.
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Great place to stay.
May 19, 2025Amanda TWorld
Researched a lot of places in North Conway. This place is right in the middle of it all. Great location, great price and great staff. Nice place. Very happy with our stay. Definitely will stay again. Highly recommend for a night away, weekend away!
Not the greatest experience
May 17, 2025Jessica W
Cute place but it is a tad dated and I personally found the staff to be rude and not very knowledgeable. I suggest the Hampton inn and suites if you are in the area and have kids. They have a pool with two waterslides and the beds are the absolute best.
Clean accommodation
May 17, 2025Trekman27
My room on the 4th floor was spacious and had everything I needed including a table for my laptop. The bathroom had everything I needed and the shower was a good one. Overall good experience. I did not partake of the restaurant and only once at the bar.
Loved our stay
May 16, 2025BNMOORE0725HOPE MILLS, NC
Great hotel! We would definitely stay again! Rooms were clean!
Added plus, there's a guest laundry mat close to the pool area. Washed all of our vacation clothes as the kids played in the pool. I was one happy mama to come home with all clean clothes!
North Conway Grand
