North Conway Grand

New Hampshire, New England

Star rating

Standard Room
Mountainside Tavern
Standard Room
Mountainside Restaurant
Mountainside Restaurant
Standard Room
Mountainside Tavern
Standard Room
Mountainside Restaurant
Mountainside Restaurant

The hotel

Shopaholics will be in seventh heaven at this hotel - it's home to the largest tax-free factory outlet in New England. But that's not all, other amenities include an indoor pool, an outdoor pool, a hot tub and fitness centre, not to mention an excellent restaurant. Over-sized rooms have a modern, contemporary design and come complete with home-from-home amenities like a microwave and fridge. Kids will be in their element here, with a programme of activitites such as movie nights and ice cream socials, and there's even a dedicated zero-entry pool with slides and spray jets.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Children’s Playground
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

In the heart of North Conway, New Hampshire. Adjacent to the Settlers Green Outlet Village. 5-minute drive to Cranmore, 45 minutes to Loon, 40 minutes to Bretton Woods and 1 hour to Cannon. Driving time from Boston Logan International Airport: 2 hours 30 minutes.

Hotel information

200 modern and comfortable rooms on 4 floors with 3 lifts. All with air-conditioning, TV, tea/coffee making facilities, fridge, mini-microwave, iron and board, hairdryer and safe. Standard Rooms are 350 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary full American breakfast. Mountainside Restaurant (open for breakfast and dinner). Mountaiside Tavern (light bites, cocktails and beer). Indoor heated pool and hot tub. Outdoor heated pool, hot tub and sun deck. Outdoor zero-entry kids' pool with slides and spray jets (open seasonally). Fitness centre. Spa*. Sauna. Kid's activities including movie nights, ice cream socials and storytelling. Complimentary WiFi.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (950)
  • Very good (675)
  • Average (384)
  • Poor (200)
  • Terrible (170)
Image of the Tripadvisor rating Nothing Grand To Report

Jun 29, 2025 Michael P

There is nothing Grand about this resort. Very disappointed with your recent stay. The hotel needs major overhaul from AC units to room upkeep. Seek other option!
Image of the Tripadvisor rating Not bad for peak season

Jun 28, 2025 Liz L

The location was convenient and the room offered adequate sleeping arrangements for my mother, daughter, and me. The hairdryer in the bathroom did not work, and I tried to call the front desk to get a new one. The phone just rang several times until I hung up.
Image of the Tripadvisor rating Great value!

Jun 26, 2025 Justin S Middleboro, Massachusetts

Visiting North Conway for Storyland so decided to make a long weekend of it. So many options in the area, but North Conway Grand Hotel had so much to offer and we are glad we went with it. The room was spacious enough for 2 adults and 2 children. The pools were great for us as well (although the exterior pool attached to the overflowing hot tub… Read more
Visiting North Conway for Storyland so decided to make a long weekend of it. So many options in the area, but North Conway Grand Hotel had so much to offer and we are glad we went with it. The room was spacious enough for 2 adults and 2 children. The pools were great for us as well (although the exterior pool attached to the overflowing hot tub was cloudy...it is hard to maintain such an amenity). The arcade games were mostly racing and shooting games, but did the job. Great playground for all ages, and nice options of pickleball and ping pong. Saturday evening offered movies in their theatre and free ice cream. The Saunas are basically built for 2, but could likely fit 3-4. The breakfast was worth the price at $15-$16/person - eggs, bacon, sausage, fruit, yogurt, pancakes, biscuits, gravy, pancakes, cereal and more. Read less
Image of the Tripadvisor rating Big rooms, crystal clear pools

Jun 25, 2025 Carolyn S

The pools were crystal clear, the grounds were SO clean, the staff were really excellent. It was a great trip! Big rooms were a plus.
Image of the Tripadvisor rating Very nice place

Jun 25, 2025 Dawne T

The beds were hard but the room was extremely nice and sooooo quiet! The breakfast was not good at all. The playground was perfect! The pool and hot tub were perfect!!!